Le client n'a pas laissé de commentaire.
JOSE R.
Customer Reviews for A American Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Always the best UHaul in our area to rent from
CORBIN L.That location has no room for after hours returns. It was very hard to find somewhere to park.
DeLonda B.Good Customer service
ENDALK A.Helpful and speedy staff and plenty of trucks!
CHRISTOPHER T.Holy catfish! this is a storage facility with 3 parking spaces, zero turn around room and a super helpful attendant trying to direct traffic with people who cannot back a trailer to save their lives. Dropping of a trailer here is an accident looking for a place to happen if even one person is either waiting to drop off a trailer as well or trying to access their storage locker.
Paul S.Everything went smoothly and the people were friendly and capable. The only significant negative is that there was no on-site parking for the car left behind while renting the truck. Having to leave my car in the Tom Thumb parking lot and then walk a good ways to the UHaul place was workable, but not very desirable. That is what took them down to an average rating.
ROBERT H.Ungrade the parking and the officeðŸ˜
KESHA H.Bill was a very pleasant to deal with.
Mike J.Everyone was nice and friendly, they made the experience super easy!!
Brittany M.My wife picked up the trailer, however it was reserved at one location but we got a call right before pickup time that they didn't have it and sent her to a less convenient location
PAULA J.should have gas tank full upon pickup so there is no guesswork as to how much gas should be required for replacing fuel after use.
kevin H.This guy really works hard to get you taken care of — great service and work ethic.
JEREMY B.Great service
Tochi B.Location doesn't have parking, but it's a small Location.
DEBORAH C.Very nice customer service.
NANCY JOHNSON N.This neighborhood Uhaul is the best location i have ever experienced! I have used the Uhaul Mega center on Garland Road in Dallas and it was a horrible experience. Gave this neighborhood location a try and WoW! They answered the phone and my questions. I showed up in time for the guy to rent me a trailer even though it was reserved later that day. He helped me hook up and was very nice. When I returned a few hours later. He met me outside. Helped me back the trailer in, unhooked it and wished me well. Very satisfied with this little location. Please sent the staff my praises. I will go back and tell others about it.
CORBIN L.the guy was very difficult to work with. Our normal uhal place did not have the equipment needed and they moved us to this one - they made everything as difficult as possible. will never return to this location.
Johnny C.Nelda is awesome she provides me with whatever it is I need with ease !!!
DARWIN V.Nice service and help
JASON C.Bien
TRESOR K.Staff was friendly and super quick with truck rental. Thanks
GARY S.I always use this U-Haul office. They are quick, sharp and very friendly.
REBECCA M.Prompt, excellent, friendly service. Made me feel appreciated as a customer. I will definitely return to this location.
VIRGINIA W.Need a bigger parking lot for customers
Davontae C.This place is great. They are very efficient and very clean.
ANNE V.Excellent, professional, helpful service. Nelda was very efficient and made the entire experience positive.
PAUL FRANCIS O.All good, thank you!
ANTHONY M.Thanks for helping with our brake lights! Super helpful and great experience.
CHRISTINE S.Very nice staff and very helpful
SETH H.A American Storage on royal is a great place to rent uhaul's. I use this location because they are friendly and very flexible with the rental schedules. The only thing i dont like is the one way in and one way out.
Max F.Very Friendly and helpful staff
MITCHELL A.Had very good experience with her .thanks
CHERYL D.These people have been there forever they take such good care everything went very quickly and the tires were pressurized and in great shape the trailer was clean
ROBERT B.Everything was perfect the staff was friendly and professional. My reservation was ready, I was working on a timeframe, the agent had me in and out in no time.
Jerome D.Need more space the truck I rent was really bad thanks no place to park my personal car
JOSE A.Thanks for ur service
SAYED M.Hope I can use this location for my next leg on my trip west
CHERYL C.Great Service
nelda H.Driving in and out of the facility was a bit tricky due to small parking lot and entrance / exit.
Jeffrey W.They changed my pick up location. I Paid for a dolly and an appliance dolly. When we got there they only had the appliance dolly. The wheels didn't roll well so we weren't able to use it . And they only had it filled 1/2 tank of gas so we had to fill it up on our way. Very inconvenient
ROBERT V.THE GUY WHO WAS THERE WITH THE TEMP AGENT WAS VERY UNFRIENDLY HE DIDNT SPEAK WHEN I WENT IN I SAID GOOD MORNING HE NEVER OPENED HIS MOUTH SO NO I WILL NOT RECOMMEND NO ONE ELSE THERE BUT OVERALL THE LADY AGENT WAS GREAT
tonja M.Great customer service. Would use this one again.
lakristie G.Rien
JAMES J.Your on-line representative told me I could drop off the trailer after hours by going to your website. I had hoped to drop the trailer off at a location that was still open but they didn't have storage for trailers. That haul employee told me I could just drop it off by following the instructions on your website. When I attempted to do that the website would not recognize the location. I then called again and was told by that haul person that trailers were not eligible for after hours drop off and to do would be at my own risk. Wasted 1 1/2 hrs running around following inaccurate instructions.
Robert B.I was charged twice. This needs to be resolved immediately!!! However the lady at this location that helped us was VERY nice and had great customer service!
Jacob M.The gentleman that waited on me was very nice. I will use the service again if needed.
DEBORAH B.The staff here was very helpful and professional
sakiru O.Nothing! IT WAS A AMAZING Experience!
ELVIN A.Very friendly and helpful.
JOSEPH P.