Le client n'a pas laissé de commentaire.
Edwin C.
Customer Reviews for A American Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Friendly front desk!
Ayesha Q.The lady who helped us was great - she was efficient, helpful, and experienced. Merci.
christin W.Lady was rude cigarette, smell like smoke, cigarette ashes in ashtray paper in door handle
steven W.Great service!
Nelda H.The pick-up site was very clean and organized.
Rick K.Kim he deserve a raise his customer service was excellent he was very friendly outgoing and made sure that I was OK even though I brought my truck back late he still was determined for me to keep the truck and I appreciate it only thing the truck was just a little dusting should've been swept but I didn't then I'll come back again
ramona W.Very nice lady. Friendly. Got us in and out the door. Quick.
Tito M.Amical
Donnie S.Everything was ready to go when I arrived after renting on line. Couldn't have gone smoother. Lady that completed the rental was so nice!!! Will recommend this location
Phyllis J.Truck battery went dead in the middle of moving had to call for roadside assistance
Allaiza C.Great service!
Connie F.Totally satisfied - no recommendations for improvement!
Robert I.I did not get her name but the lady who helped me at the front was very kind and accommodating. I do wish there was more parking but it is what it is and thankfully they were able to help me that day. No wait or line either! Would definitely rent again here!
Jessica C.We got first rate service! Best customer service we have ever had! Manager went out of her way to get the auto transport installed and on our way super fast!
Frank P.Improve customer experience
Alyssa T.Nelda was super awesome, responsive and efficient - I will rent there again!
JOHN W.Windshield was cracked right in the line of vision. Should not have been rented in this condition.
Chris J.The Gal helping me was promt and helpful. The trailer was clean and in great shape. I had made a reservation on line. I think that made things speedy. I had a smooth drive to my destination. Thankful for UHaul rental.
leslie L.Great truck and excellant customer service!
Kevin F.Amazing customer service! Highly recommend making your reservation at this location!
Destinie F.Everything was exceptional
Richard R.Outstanding a friendly service from the staff at this location!
Thomas G.Truck broke down on me. Work on more quality assurabce
Jennifer S.the only issue with this location is the incredibly small parking area, however, the woman that runs this places is outstanding, quick and efficient.
Debora L.The lady at the front was extremely nice and helpful. Wonderful experience will rent from here again A++
Matthew F.Excellent customer service. Quick in and out.
Chris J.Very friendly staff!
Mike S.The truck had issues with two tires and the electrical system monitoring tire pressure. Stem on rear left tire is messed up and does not want to take in air. Trying to fill it actually emptied it more! The tire notification was on when I picked it up and they should not have rented it in that condition.
Melanie G.Rien
kendria H.Everytime I need a uhual and/or motorcycle trailer this is my "go-to" place in Dallas. Great people.
Timothy D.There was no warning about limited parking. It would have been helpful if they could send a message before I traveled there about the parking.
Julie D.Staff was nice and professional! Easy drop off!
Amanda A.Billy was friendly and courteous and very helpful hooking up trailer and walking us trough the process of unhooking trailer and hooking it back up
WILLIAM J.Nothing....their Service was excellent !! Thanks
Rick L.Great, very quick service.
Bruce B.Online ordering process is repetitive for repeat customers, and is way too focused on upselling.
Paul C.Guy that did checkout was great!
Gale L.Nothing that I can see, I reserved the wrong size truck and it was quickly and painlessly updated.
MICHAEL D.This place is awesome!! Use them all the time.
STEVEN H.No improvement needed
eric C.Went smooth as glass. .thanks.
Keith L.Awesome
Tricia G.The slats in the Truck seem small. I could not get my bungee cords in the slack to hold my equipment. If the slates on the truck where bigger that would have made it better. But this might be a manufacture request.
Justin L.I got charge for the amount $103,9 and I just drove like 10 miles and final receipt said $66 dollars I didnt get my 37 dollars back to the card
francisco R.The sweet lady at the desk was friendly and helpful! One of the easiest rental processes I have had! (I did setup on line the day before.) Parking is VERY limited! I would not leave my personal car there while using rental if possible. Over all a very good experience! There was a gas station very close to the location making it a breeze to fill tank before returning!
Erika W.Nothing at all! It was flawless. Could not have been more efficient and the staff was great!!!
JENNIFER S.The lady and the guy they very nice and friendly . Thank you very much for give me the nice U-Haul
Michael P.Trailer floor and inside door was dirty… stained some of my stuff. The place was rather cramped and it made it challenging to get the trailer out.
Anthony D.All was good
David B.Everything went quick and smoothly. Your parking is a problem but you helped me solve it. I would go there again to rent a truck.
LouAnne N.Excessive/unrecognized charges
Oluwole A.Tires low
KATHY S.Had no problems. Quick and easy
paul M.Not a thing. Process was incredibly efficient, the van drove really well and the whole process couldn't have been any easier.
Gretchen C.Great Service, thank you!
Ana B.