Tamara C.
Le client n'a pas laissé de commentaire.
Évaluations des clients A American Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de A American Self Storage
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tonja M.
THE GUY WHO WAS THERE WITH THE TEMP AGENT WAS VERY UNFRIENDLY HE DIDNT SPEAK WHEN I WENT IN I SAID GOOD MORNING HE NEVER OPENED HIS MOUTH SO NO I WILL NOT RECOMMEND NO ONE ELSE THERE BUT OVERALL THE LADY AGENT WAS GREAT
lakristie G.
Great customer service. Would use this one again.
JAMES J.
Nothing
Robert B.
Your on-line representative told me I could drop off the trailer after hours by going to your website. I had hoped to drop the trailer off at a location that was still open but they didn't have storage for trailers. That haul employee told me I could just drop it off by following the instructions on your website. When I attempted to do that the website would not recognize the location. I then called again and was told by that haul person that trailers were not eligible for after hours drop off and to do would be at my own risk. Wasted 1 1/2 hrs running around following inaccurate instructions.
Jacob M.
I was charged twice. This needs to be resolved immediately!!! However the lady at this location that helped us was VERY nice and had great customer service!
DEBORAH B.
The gentleman that waited on me was very nice. I will use the service again if needed.
sakiru O.
The staff here was very helpful and professional
ELVIN A.
Nothing! IT WAS A AMAZING Experience!
JOSEPH P.
Very friendly and helpful.
Wondwossen M.
The customer service was great but the vehicle is very old
NORMA B.
The Guy in charge at this facility was excellent he was efficiently good informative patient so I would highly recommend to any of my customers that I deal with I'm having to use the U-Haul again so I'm planning on coming back to this facility it's also very convenient
Bret G.
Great customer service.
MATTHEW K.
Latch malfunction
CECILIA D.
As long as Nelda Happel is here, American Storage has my business!
CLAUDIA G.
The service is excellent, speedy and accurate!
Tracy C.
I needed a car dolly for 5 hrs.Picked up at 9:15 am and returned at 2:00 pm.Price seemed a little high but the equipment worked and I got the job done.90.00 plus $ for 5 hours seems high but overall your people came thru when I needed them.
KEISHA LYNN H.
Thank you.
FRANK G.
Friendly and professional staff. There was no problem at all. For sure will use them again.
Jakory C.
Everything about this place is great!!! Will definitely return in the future!
TINA H.
Uhaul as a company should stop messing with second-rate storage places because of what happened to me I was locked in the garage area with 4 hours until the fire department showed up to help me get out
Gabriel A.
NA
David H.
Phil is very efficient which is what I'm looking for when I rent U-Haul trucks and trailers.
Wayne N.
Great location. Staff was great to work with
Jose E.
I'm going to rent again from this location.
Karena W.
There were no straps in the carrier to hold furniture down . The charger connection did not work at all ...my phn went dead I had to asked the person I was buying furniture from to charge my phone up so I would be able to navigate back home.
Cody O.
Clean, well maintained trucks! Friendly Attendant at the Storage. I had a question about my reservation and she answered it without thinking! She was awesome! Location is kinda tight but they are organized and efficient!
TIMOTHY R.
Friendly quick service and allowed me to return the trailer after hours.
DAVID ALAN S.
Customer Service was excellent. The area available to park and return equipment is frequently congested. The entrance area and parking is just too small. The staff do a great job with what they have to work with!
Karl S.
took trailer in after other locations said they couldn't. Uhaul doesn't make it convenient to pick up and drop off near your base of operations. Thanks to royal lane for taking it in.
tommy T.
Super friendly service.
LaDaisha M.
The worker greeted me at the door and she knew who I was due to the fact made a reservation. Very kind thanks I'll definitely be back
RICHARD M.
They were very helpful. I wasn't sure where to go with the trailer but they were ready to provide guidance and help put the trailer in place. They made the process simple and I think they are excellent people to do business with.
KATHERINE C.
The young lady that helped us does a great job.she was by herself. Never complained.got everyone out in order. I can tell she love her job.she is a good worker
JUDE A.
Had a problem with parking. I had to go and park my car somewhere else and walked. If they could provide a service to help customers park somewhere and be brought by a cab to the location, that will be awesome! Other than that, the service was excellent.
Leticia M.
Additional parking area
Kendra L.
Always friendly here.
Patrick H.
Outstanding customer service, prompt, and helpful. Great job
Richard T.
Above and beyond. Really saved me from a terrible experience at Amanda location.
Donna B.
This was hands down the easiest UHaul I have ever rented! The online reservation was simple, and the office staff made the rental process super quick when I picked up. Upon return she met me in the parking lot with cleaning supplies and immediately started wiping it down. I was nervous to rent during COVID-19, but the process was seamless and clean! Thank you!
Martha T.
The guy was very, very helpful! Kuddos for him!!!
peter R.
Great service
Alistair F.
First time use of the remote system was time consuming because instructions were not clear.
Donald C.
it seemed one woman was running the show. She did a fantastic job and I appreciated all her help getting me to do everything on app
Tameki J.
Did not give me none of my deposit back after they told me that I was getting something back then I returned it that night and they put the next Morning on there as my return
James G.
The staff were GREAT. Extremely helpful! They went above and beyond to help me out. I will be a repeat customer.
Kendra H.
Excellent customer service will definitely rent again .
Matthew M.
Very fast service. In and out . Great people. Thank you for making it so easy
Robert K.
Very helpful and friendly. Thank you.
Leonard F.
The manager was very helpful.
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