Ordered 6 moving blankets but not in truck. Charged $10 anyway.JOHN S.
Customer Reviews for A American Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Irving, TX 75062
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Du lundi au samedi :
9h am à 1h pm / 2h pm à 6h pm
- Dimanche :
10h am à 2h pm
Heures d'ouverture spéciales
- 5/30/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JOHN VINCENT S.
Le client n'a pas laissé de commentaire.Margarita N.
Le client n'a pas laissé de commentaire.ANA M.
Dropped off at night. Drop off box convenient. Drop off parking convenient.Flora E.
Very friendly staff 100 % would recommendTrey T.
Excellent customer service.Jeffrey F.
Fast and efficient service. I was treated professionally and the equipment was clean and ready to go . Great experience. This location exceeded my expectations. Thanks U haul !GLEN G.
Le client n'a pas laissé de commentaire.Iris H.
Friendly people and service prompt first time there so can't make a judgment on what needs improvementMick S.
Le client n'a pas laissé de commentaire.JIMING Y.
Have clean trucks...no mud on the windshield and side windows. Have the extra equipment, dollies and blankets that were ordered and paid for available and on the truck.John G.
Le client n'a pas laissé de commentaire.Louis H.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.MARC STEVEN K.
I have not had any issues in past two times when I used the facility. I would highly recommend this place!GOVIND SINGH R.
Le client n'a pas laissé de commentaire.chastity A.
Le client n'a pas laissé de commentaire.Angel M.
Oil Change Required dash message stayed on the entire rental period. Not a problem as I drove under 100 miles and I reported it to the company.Heather B.
Getting slapped with an unexpected $20 fee didn't feel great.Kathleen T.
Le client n'a pas laissé de commentaire.edwin S.
Le client n'a pas laissé de commentaire.KISHANJAIKISHAN H.
Kenneth was very friendly and was very transparent in pricing for our rental - we will be backDANIEL Z.
Le client n'a pas laissé de commentaire.Samantha P.
Le client n'a pas laissé de commentaire.Ken K.
Le client n'a pas laissé de commentaire.Kisa B.
Le client n'a pas laissé de commentaire.Michael P.
Gas levels should be consistent. Im sure my vehicle gets more than 5 mpgDOUGLAS RAY M.
Le client n'a pas laissé de commentaire.Abdul H.
Excellent customer service! It was the main guy at the storage place.STEVEN K.
It would be nice to have parking on site so you don't have to take your car with you when you rent a vehicle.CHRISTOPHER W.
Everything was outstanding.ANTHONY W.
Manager in duty was great and helpful.DEBBIE R.
Fast, friendly and honest, Best experience I've had with U-Haul yet.RAYMOND L.
Le client n'a pas laissé de commentaire.KIRK M.
Le client n'a pas laissé de commentaire.AKSHAY P.
Le client n'a pas laissé de commentaire.DAVID G.
Fix GPS and reverse camera in the TruckGeorge K.
Excellent serviceGeorge K.
Le client n'a pas laissé de commentaire.Jada B.
I have used this location several times and no matter who checks me in they have been exceptionally helpful with a very fast in and out time.KATHERINE C.
There were homeless people sleeping in front of the U-Haul trailer when we went to pick up and I have my two little boys with me it was not a pleasant experience. I think I should be discounted huge for what I had to go through.JEREMY M.
Le client n'a pas laissé de commentaire.DERRICK ANTHONY B.
He's awesome! He even let me parked my truck on the premise during my rental hours..EDWIN A.
Attendant was very helpful and personable. Awesome service!Hai C.
Great location and great people. If I need a U-haul in the future this is the first place I will go. Thanks for being a first class establishment.JEROME A.
Le client n'a pas laissé de commentaire.RAPHAEL S.
Le client n'a pas laissé de commentaire.KYLE ANDREW H.
Great service from Pam and Kenneth! They were very helpful to us!James V.
Le client n'a pas laissé de commentaire.Mary R.
So very helpful! Was very happy with my experience at this locationDUSTIN P.
Very friendly service.CONNOR M.
Le client n'a pas laissé de commentaire.JUANIETTA S.
Super fast drop off process. Friendly and outgoing service. Trailer was put away before I could even exit the property. A+MARLOWE H.
Le client n'a pas laissé de commentaire.STEPHANIE M.
A American Self Storage is near my destination location. They're check out process and helpfulness was fast, very courteous, and extremely convenient for me. MerciGRADY C.
Le client n'a pas laissé de commentaire.Osman H.
Stay GreatTONI RAYNEA A.
Le client n'a pas laissé de commentaire.Patrick C.
The driveway at the main street was very steep; not a problem for moving trucks/vans, but low-clearance customer vehicles need to be careful (assuming the driveway can't be fixed).CHRISTOPHER C.
Everything went smoothly. I was there a little early and drove the truck off the lot by my appointment time!CHRISTOPHER B.
He was great and gave me details of everything he was doing and why. Great guyTeinda C.
Le client n'a pas laissé de commentaire.ROSA P.
Le client n'a pas laissé de commentaire.ANKIT S.
Le client n'a pas laissé de commentaire.LAYLLEN S.
Le client n'a pas laissé de commentaire.Tristian H.
Le client n'a pas laissé de commentaire.Christian H.
Helpul staff. Came all the way to Truck to give me the keys, instead of me going in to collect it. Parking space is very congested. Could improve on that part. When I came with my Car to pick up the truck, it was very hard to make a u-turn on such a small road where all trucks are parked.Abhishek K.
Le client n'a pas laissé de commentaire.SHERRY D.
Front desk lady super nice and I had a great experience thank youLETICIA C.
I requested 3 miles and didnt even go a mile and still paid for the 3 as requested. only a few dollars is why I didnt waste my time but now I know to put zero. I even put more gas in the truck over the amount.GEMMA D.
Le client n'a pas laissé de commentaire.MARCO B.
Le client n'a pas laissé de commentaire.Tremain M.
The staff is the best part of this experience! Mr. Ken, Cass, and the young lady were a true pleasure to work with, and they made the process seamless! We need more people like them !TRIMEKA S.
We were met at the gate as we drove in. The processing started immediately. The cost overages were fully explained and all processed within a few minutes. Our pickup ride was delayed and I had 2 of my grandchildren with me. We were offered to stay inside out of the heat and given seating that was meant for staff. A very kind gesture as one of the staff members sat on the floor to conduct phone business while we waited in comfort. We are in the process of moving to Irving. It's the only place I'll consider in the event I have local or long distance moving needs. MerciGRADY C.
Everyone at Uhaul were awesome. Ken and his new assistant were professional and very friendly. Made you feel like family. Thanks guys.TIMOTHY P.
Nice and friendly staff.NAIM C.
Ladies were great!PAUL D.
Excellent services and so kind lady'sDIEGO M.
Staff, especially Cassandra, were great!!RHETT S.
Le client n'a pas laissé de commentaire.MILKA N.
Cassandra was very helpful and friendly. I will be returning for future needs here. -Carl NuechterleinCARL N.
I believe it is very amazing experience. The person in charge was really helpful and accommodating !PRALAV K.
Truck stinks smelled badLatoya J.
Le client n'a pas laissé de commentaire.NONE A.
Le client n'a pas laissé de commentaire.JUSTIN W.
Le client n'a pas laissé de commentaire.MELANIE L.
Fix passenger mirror. You can't use the window or see out of it.PAIGTON W.
Le client n'a pas laissé de commentaire.DAVID G.
Excellent experience/customer service from pickup to drop off!KATRINA W.
Customer Service Was Excellent. Pamela Was Very Friendly, Outgoing And Knowledgeable. I Highly Recommend This Location For All Of Your UHaul Needs, Local Or One Way.Debra M.
All was very good. Keep up the good work !Dennis H.
Le client n'a pas laissé de commentaire.Cheryl M.
Excellent customer service. I was treated like family. I strongly recommend this location. JeffJEFFREY C.
The people here were very easy to work with. Easy pick up and return.STANLEYCHARLES M.
I like this location good jobYOUNG K.
Keep doing what your doing. Very prompt and professional service!James L.