Location needs someone else to interact with customers. The man working the counter (Ken) is horrible and has NO customer service skills or customer appreciation. I will not be renting from ANY U-Haul location for the remainder of my life due to this location.
Trailer Rental & Towing in Irving, TX at A American Self Storage
Moving to or from Irving, TX? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Irving, TX 75062 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Irving, TX
Cargo trailers in Irving, TX are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at A American Self Storage!
Utility trailers are perfect for towing large or oversize cargo in Irving, TX 75062. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at A American Self Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Irving, TX and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Irving, TX online today!
Trailer and Towing Supplies
Appreciated the assistance!
Very nice person cass high recommend place because friendly and clean place
I was charged 30.80$ though I return 2days early... after talking to hotline I get my return... it will take 4 to 5 business day to return my money, at this stage of corona virus each coins count... Thank you Over all was great...
Quick check in and check out.
No. One were there had to drop off the keys and then someone came out
Communication between national/corporate and local locations needs to be GREATLY improved: I reserved and was approved a one-way 4*8 enclosed trailer (FL-TX) online Saturday night -- even took pics of my license in the early check-in section. On Sunday, Uhaul called me to switch locations since my preferred location did NOT actually have the size I wanted - no big deal since new location was just as close. I received a text confirmation in the early morning hours Monday and it still had the old location listed (hmmm). Regardless, I went to the new location on Monday. They did not have record of the reservation. Luckily, they did have the size of trailer I wanted, so she proceeded to try and put me in the system. It kept denying it, so she called U-Haul national so that they could get it transferred from other location. The personnel at this location were friendly, professional and great and finally got me on my way! However, I was delayed over an hour waiting for all of these attempts to get me in the system. Plus I spent time on Saturday night setting up my own reservation and even filled in all the information for pre check-in and then I had to go through it all again on location! On Tuesday, I arrived in Texas, unloaded and then took trailer to previously arranged location for return. Once again, very polite and friendly manager, however, he began asking me if I had been in New York or any northeastern states and when I told him "no, I came directly from Florida." He said that he had been refusing equipment from FL also (due to coronavirus), but that he would accept my trailer. I'm very appreciative and thankful to him for accepting the return, but I feel that conversation never should have had to happen. lf I was going to be refused return, then I should have been told/refused when making the reservation -- or really: 1) opportunity for refusal during online, 2) when Uhaul called me about the change in location, or 3) when making the new reservation on-site in FL. Additionally, I understand the concerns and fears of COVID-19, but it was a 4x8 enclosed trailer that I leased and it could very easily be cleaned and disinfected upon its return. I see no reason there was a chance that its return could have been declined.
Please make sure all settings are in place. The cabin light was turned on, and I drove for a while with the cabin light on at night because I didn't know how to turn it off. Cassandra was very nice, quick, and helpful!
Ken was extremely helpful in making this move go smoothly in this difficult covid-19 time. Social distancing was in effect when the truck was rented and returned.
If it weren't for the Uhauls sitting out, we may have missed it as it sits back off the road. However, we are not familiar with Irving either. this location wasn't really open due to the COVID-19 and opened it for us to get the truck. a Very nice man.
Everything is well maintained but i have one issue is it possible if you guys can put a bigger dolly.
Quick and excellent service.
Ken was outstanding! He was very helpful, courteous, and friendly. We would highly recommend that location.
Kenneth and Cass were GREAT!! They were both friendly, knowledgeable and did everything with a smile. Would definitely use their services again and highly recommend them to friends and family.
Very accomodating and coureous
Very thorough walk through when picking up the vehicle.
Cass was amazing and very accommodating to my personal situation. What could have potentially been a very stressful situation went very smoothly and quickly.
Excellent, keep it up
Cassandra was excellent, informative, friendly and helpful!!! I really appreciated her help!! Nothing to improve on whatsoever!
Cass is great to work with!
Kenny is amazing!
My original reservation was changed to another location and when I arrived to the new location the representative complete my contract and when I see the truck was an wrong truck size. The representative donâ€™t know knowledge of the different type of truck. I contacted the 1-800 number and they asked my to pick up the truck in another location. My reservation was for 8:00am and I finally received the truck after 10:30am. For this reason Iâ€™m not sure if I will use the service again or recommend it. I suggest to provide training to the staff in remote locations about customer service and the services provided. I was told that I can add other equipment like dollyâ€™s to my reservation at the pick up time and the lady at the Denton location told me that I canâ€™t add anything to my reservation and told me that if I want the additional equipment I need to cancel my reservation and stat the process again. In my call to the 1-800 to inform about the error in the size of the truck I asked if itâ€™s posible to add the additional additional equipment and they told me that I can add it at the pick up of the truck, totally different from the response at Denton place.
everything was good
Great customer service!
Nothing.... customer service and staff was GREAT!!!