Customer Reviews for A Better Self Storage South
(U-Haul Neighborhood Dealer)

36 évaluations

3073 S Academy Blvd   Colorado Springs, CO 80916

(719) 390-2870

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(719) 390-2870

3073 S Academy Blvd
Colorado Springs, CO 80916

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Fri: 9 am–5:30 pm
  • Sat: 9 am–4:30 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Noheri M 
Évaluation :
2

The ABS lights were on and lost breaks while driving. The truck was not mechanically unsafe to be on the road and still have not been contacted by uhaul to make it right by putting my safety at risk.

Angela F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie M 
Évaluation :
5

Took care of things quickly and efficiently!

Lorene M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin b 
Évaluation :
4

The self-checkout process was not working at all when I tried to pick up my truck. The facility wasn't open when I arrived so I spent 30 minutes in the parking lot screwing around with it. When the place opened, I had to go inside for assistance. The lady that helped me noted that there were some issues with the system, and even she was having trouble getting me checked out. I appreciate the help that I got, but if I needed to get the truck well outside the facilities hours, I would have been screwed. Not happy with the self checkout.

Eric A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David J 
Évaluation :
5

What a great experience and professional assistance by the associate at this location!

James S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rene A 
Évaluation :
5

Excellent customer service and equipment.

linda t 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cody M 
Évaluation :
2

Make sure the equipment is up to standard. The truck she rented me had a cracked windshield and an iffy right front tire.

Roland L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie M 
Évaluation :
1

Requested self pick up at 7am. Showed up and the lock box did not have the key in it. Had to wait till 9 when they opened and manager showed up.

Zachary E 
Évaluation :
5

Great experience, easy, and was made to feel confident. I will be going through the same site 2 more times. Merci.

Morgan S 
Évaluation :
5

Awesome services makes moving when you want to do it yourself possible and at the same time you're saving money couldn't ask for a better experience. Thank you U-Haul when I need your services again I'll definitely use you.

David B 
Évaluation :
3

No comments Customer service not what it used to be. We reserved a 15' becuz I wanted the smallest truck but with a ramp.29,95 per day plus mileage.. perfect!! Came to pu truck was told 15 not available, the one they had didn't have windshield wipers?? So switched us to a 20' and said it would be 39,95 a day plus mileage.. talk about a bait and switch. No offer to give us the 20' for the 15' price. Just that that's the way it is or go somewhere else. Terrible customer service. Won't use this location again.

dan l 
Évaluation :
1

The windshield wipes did not work. Location said I did not return the truck and tried to charge me, they tried to say that I returned the uhaul the next day and tried to charge me for not returning the equipment

Kaila J 
Évaluation :
3

Terrible customer service

Richard H 
Évaluation :
5

Personnel were very helpful & accommodating even when I had to bump my pick-up date up at least three times. Also helped by contacting corporate office to correct a stated overcharge relative to the price quoted on the original reservation date one month earlier. All was resolved in a matter of minutes. Merci.

David S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S 
Évaluation :
5

My reservation was transferred to this location. It was the 3rd place I had to go to receive my reservation. I was late and not very happy to say the least. However, the woman at the desk who helped me was very polite and extremely helpful.

Jacob H 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Diane W 
Évaluation :
1

It’s so hard to talk to them over the phone and they are so bad returning calls

Juan A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esteban I 
Évaluation :
5

The Young Lady who helped me was awesome!!! Hats off to her I'm sorry I forgot her name it was late and she still accommodated me!!! Merci

Cheryl L 
Évaluation :
5

Keep up the good work

Bridgette M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luther M 
Évaluation :
2

The gas tank on the truck we rented was completely on empty, good thing there was a gas station across the street from the pick-up location. The location also reeked of marijuana, we don't have a problem with that, however, some people may find that to be totally unacceptable.

Robyn C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B 
Évaluation :
5

Truck smells of cigarettes smoking. Also it is difficult to get the right location. I thought I was going to pick up the U-Haul from my location but when I called and they told me another location then what I had originally told the clerk for so difficult to get the right location I wish they would fix that

earl p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FERNANDO C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel D 
Non les évaluations ont été soumises pour cet établissement.

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