Évaluations des clients A Park and Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Park and Store

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Mike H. le

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Le client n'a pas laissé de commentaire.

Shelia G. le

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Le client n'a pas laissé de commentaire.

Jamie F. le

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No good markers on where to pull the truck in. No person on duty to help. Otherwise, no issues.

Deborah W. le

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The truck felt as if it needed a front end alignment and there was s lot of slack in the steering wheel. It was not a comfortable ride at all. It was clean and we appreciated the deal we got on it and the enclosed trailer.

Rashawn J. le

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I was told I could pick up my uhaul in Guin, Al pre scheduled a week in advance and the day if they didn’t have it. I had to travel over 60 miles to get a uhaul

Peter W. le

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I feel like the fuel charge of 9.75 was very arbitrary since I asked the drop off person whether the fuel gauge looked ok and the contract receipt I got looks like the pick up fuel level. Please refund my $9.75 plus tax or should I call my credit card company?

Jessica B. le

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They asked if I would like to use the card I made the reservation with to pay and I told them yes. They repeatedly tried and said they didn’t know what was wrong but I should go ahead. I left and just a few minutes later my husband called and said they had just called him at work and told him if I didn’t return the trailer that they would be reporting it stolen. I called to see what was going on and they said my card was declined. I told them that was impossible. They said it was because of the type of card. I told them that was not true because I had rented a U-Haul truck just a few days prior, perhaps it was because of the number of times they kept hitting the button. She told me she didn’t know what the problem was but if I didn’t bring it back she was reporting it stolen. Luckily my stepdad was right there listening to the entire thing and provided me with his card to end the fiasco. I have rented from U-Haul many times, and I am pretty confident that U-Haul would have a problem with the lack of professionalism exuded by this location.

William M. le

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Le client n'a pas laissé de commentaire.

Amber S. le

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Staff was amazing and helpful

Jeffery P. le

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Le client n'a pas laissé de commentaire.

Mike S. le

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Le client n'a pas laissé de commentaire.

TONY P. le

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Le client n'a pas laissé de commentaire.

Marvin L. le

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Great Customer Service ! Office and Property was clean. Process was quick and simple. I recommend this location to anyone needing a U-Haul.

Lisa R. le

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Anna was extremely helpful and very courteous and answered all my questions with a positive attitude. I ended up using this business for my storage needs due to the satisfactory customer service from Anna and rented a storage unit from them as well. Very pleased and I would gladly recommend this business to anyone else.

Parker D. le

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Not send customers to the wrong stores for pickup.

Brandon B. le

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Le client n'a pas laissé de commentaire.

Kathie C. le

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NOTE TO CUSTOMERS: A Park and Store rents for U-Haul and is not competent to do so. DO NOT LEAVE WITHOUT GETTING THE EXACT RECEIPT FOR WHAT YOU ARE RENTING. If they say they will reconcile the mistake and you leave thinking they will, you will not get what is promised. NOTE TO ANNA AND THE REST OF THE FOLKS AT A PARK AND STORE: - STOP LYING TO CUSTOMERS - CLEAN AND REPAIR U-HAUL UNITS BEFORE RENTING - WHEN CALLED TO DISCUSS A SITUATION, DONT HANG UP ON THE CUSTOMER .... it’s all bad business. I DO NOT RECOMMEND THIS LOCATION FOR U-HAUL.

PHILLIP W. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Kelvin J. le

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Everything was great kelly was very knowledgeable about everything and was a huge help I will definitely use again and refer everyone to this particular pick up location

Will N. le

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We dropped the trailer off at a satellite location and no one was present when we dropped it off. I didn't speak with anyone and left the contract in the box when we dropped the trailer off.

Timothy K. le

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Le client n'a pas laissé de commentaire.

GEORGE R. le

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Le client n'a pas laissé de commentaire.

Jii W. le

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The people were very nice.

Stephanie M. le

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Representative was very helpful.

Marvin C. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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The original drop-off location (Second hand Sam's) I was directed to was unfortunately closed although both their website and the Uhaul site stated that it was supposed to be open. I called the Park and Store office about 20 minutes prior to the posted opening time and an extremely pleasant woman answered the phone and gave me to okay to drop off the trailer there. She gave me excellent directions and helped me complete the return with a smile.

Danny B. le

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Le client n'a pas laissé de commentaire.

John F. le

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Le client n'a pas laissé de commentaire.

Jerry M. le

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Le client n'a pas laissé de commentaire.