Phillip was friendly and took care of issues when needed.
BARRY C | Overall ExperienceÉvaluations des clients
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Phillip was friendly and took care of issues when needed.
BARRY C | Overall ExperienceVery nice facility, with plenty of cameras.
Duston H | Overall ExperienceGreat service. unit was the perfect size, clean.
Connie G | Overall ExperienceI didn’t like them adding insurance to my rental.
KIM R | Overall ExperienceThe manager is great and very friendly and easy to work with.
CINDY B | Overall ExperienceAfter the death of my husband, I spoke with management about changing names on the account from his name into mine. The manager on duty (Philip) told me that it was ok to leave the storages units in my husbands name as I planned to clean them out anyhow. I returned at a later date to get some things from the storage units to find that locks were changed. I spoke with the manager who said that someone came in and reported they were a family member of mine and that they had lost the keys to the units. The manager informed me that he had cut the locks off and allowed for placement of new locks by someone other than myself. I once again spoke to this same manager about how my husband had passed and I was the administrator of his estate in which I could provide documentation to prove. I questioned how just anyone could come and provide my phone number and be allowed access to my units especially not having a key. The manager stated he just trusted them. The manager provided a description of the 2 individuals and the car they were in but stated that video footage wasn’t available. The code to the gate had been changed as well as the email address on my account without any contact from this facility. I would expect at least a phone call for verification allowing someone else access to my storage units, especially after the subject had stated they didn’t have keys to the units. Due to lack of security of my belongings, I would not recommend this location for storage.
Krista K | Overall ExperienceEverything was great. Phillip was great and very helpful. I will most definitely contact you again if i need another unit.
Robert C | Overall ExperienceTerrible places that scams people watch your card statement
Miles G | Overall ExperienceThe storage manager is so sweet and so accommodating! He’s super awesome to have rented from! Definitely 10/10 recommend!
Serena T | Overall ExperienceCondensation was bad in the unit and a lot of my possessions grew mold and had to be thrown away
Johnathan S | Overall ExperienceThe professionalism and customer service provided by Phillip Gold made my experience with your facility a great one.
LARRY M | Overall ExperienceVery satisfied with my experience with your company. The jasper facility staff and your customer departments were all very helpful and getting me the answers I needed. 5 star
Thomas H | Overall ExperienceMr. Philip Gold was exceptional each time we visited, called for any help! He is to be commended for the wonderful job he does as the manager of the facility!!! We can’t say enough good things about his wonderful attitude each time we visited. Also, we watched him as he helped others with the same attitude and just how he handled each one! We certainly will use the facility again, much due to the helpfulness of Mr. Gold!!! Your facility is a much better place due to Mr. Gold. Thanks and God’s Blessings upon Mr. Gold and You All! Stan and Clara Waid
Stan W | Overall ExperienceWill definitely use Park & Store again if the need ever arises!
Lori B | Overall ExperienceThe only problem I have is the unit 4 had mold on the walls I brought it to the mans attention and he said he couldn’t help that so had to through a lot of my stuff away
Heather M | Overall ExperiencePhillip was amazing! Great customer service and great personality.
Mark B | Overall ExperiencePhillip Gold does an excellent job managing this property!
Randy W | Overall ExperienceThere was no unit available of the size requested.
Benita C | ReservationThe storage facility and workers were helpful and showed excellent business skills. I look forward to using the facilities.
Privacy R | First Impressions