Customer Reviews for A Perfect Storage
(Concessionnaire U-Haul dans le voisinage)

527 évaluations

1115 Tanner Rd   Taylors, SC 29687

(864) 244-2394

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 9h am à 2h pm
Heures d'ouverture spéciales
  • 11/25/2021: Fermé
  • 12/24/2021: 9h00 am - 12h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(864) 244-2394

1115 Tanner Rd
Taylors, SC 29687

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 9h am à 2h pm
Heures d'ouverture spéciales
  • 11/25/2021: Fermé
  • 12/24/2021: 9h00 am - 12h00 pm
  • 12/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDRI A. 
Évaluation :
5

Excellent experience. The lady who helped was super nice.

TROY B. 
Évaluation :
5

Glenda and Cindy were excellent people to work with and truly care about their customers. Was truly a pleasure to work with. I would definitely rent there again .

William B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason T. 
Évaluation :
5

Excellent experience. Would definitely recommend to friends and family.

DUFF W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TERRY D. 
Évaluation :
5

Personnel at pick up location were very kind and helpful. I was extremely unhappy with the online reservation system, however. I ordered truck to be picked up at Hendersonville location and my order was confirmed. I just happened to call the day before pick up and discovered that pick up was now moved to Taylor's, SC location which was very inconvenient. Suggest improvements to your online reservation/notification system. I was given extra mileage for free as compensation, but the change in pick up location made this challenging day even more stressful.

GABRIEL M. 
Évaluation :
5

Cindy was the most pleasant and helpful professional we encountered during our entire move. Huge kudos to her!

Andrew K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS Z. 
Évaluation :
5

Nothing, everything was perfect. The ladies in the office were the best ever and most helpful!

Craig S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

COURTNEY G. 
Évaluation :
5

The staff of A Perfect Storage were awesome and get an A Plus in my book! My experience with them was second to none, from pickup to dropoff. Very professional, very thorough in explaining the details of the rental agreement before leaving with the rental, very willing to empathize and help when I ran into a couple of issues during the rental, and reaching quick resolution afterward. The staff of A Perfect Storage stepped up and helped me with a very simple ( and I do mean... very simple, just a simple change of location for the dropoff back to the pickup location) issue that I couldn't get resolved through the UHaul website Chat and 4 phone calls to Uhaul support on the 800 number. I was very pleased with the 'A Perfect' staff and how they were willing to help resolve the issue where the Uhaul support couldn't. For anyone reading this, If you want the extra security of knowing your choice comes with extra perks like this, you have to go with them. I can't speak for/against other locations, but this one is a confirmed great experience from top to bottom.

Rickey J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carla W. 
Évaluation :
5

We were very happy and confident that our storage unit was secure. Cindy and Glenda are a delight to know!! Thabk you for tour help!

Carol H. D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRESTON C. 
Évaluation :
5

The service was great and all the important points were discussed clearly in a professional, friendly manner. Thank you .

BARBARA C. 
Évaluation :
5

All of the staff was always friendly and helpful!!! Would rent there again if needed.

AMANDA N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose R. 
Évaluation :
4

The right side mirror in the truck was loose and would not stay in place. Dangerous for the driver!

CARSON F. 
Évaluation :
5

Representative did a great job explaining my options. Thanks for your help getting my daughter's boxes and furniture moved

john C. 
Évaluation :
5

Glenda was very helpful. Thanks

James T. 
Évaluation :
3

This was not the location we made a reservation with. It was scheduled at 8am at the travelers rest location. They failed to register us for our pickup. We had to wait until 9 am to speak with a customer service agent who had to sent us to another location. So we were two hours late meeting the movers who we still had to pay. This travelers rest location is awful and someone needs to contact us

BRIAN R. 
Évaluation :
5

Glenda at the front desk was very helpful and personable. She did a great job! Thank you Glenda!

Jamie F. 
Évaluation :
5

N/A. You did an awesome job.

THOMAS P. 
Évaluation :
5

Thanks to both locations for a great experience for first time moving experience! No surprises and everything went as expected.

ANTHONY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERYN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MERCEDES C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tanya P. 
Évaluation :
5

Thank you to Cindy & Glenda for making the moving process a good experience. I'd recommend for my family & friends to use A Perfect Storage. Regards, Louis

LOUIS R.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph A. 
Évaluation :
1

Location was fine. But pick up location changed and I received no notification. I ended up haven't to pay extra because the new pick up location was much further than the original

BRYAN V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa G. 
Évaluation :
5

I had a problem with severe weather coming through...the movers were delayed, I called, A Perfect Storage and talked to Glenda. She was wonderful in extending my truck to the next morning! Moving is hard enough, but Glenda came to the rescue! Thank you so much, Glenda!

Lisa K. 
Évaluation :
4

Only because the Actual truck shipped and there was times I thought it would get stuck in the middle of the hwy.

BRIANNA T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR M.  |  Expérience générale 
Évaluation :
4

Truck rode very rough over 30 mph.

Will D. 
Évaluation :
5

We love Cindy, the manager!! She is awesome!

Michelle L. 
Évaluation :
5

Even tho this facility has some age on it, there are options available that cannot be found in other businesses of this type! The staff was MOST accommodating, trusting, funny & personal, making me feel at ease while in house & expressly driving off into the sunset for whatever reason(s)! I have made friends for life after the experience & have already made referrals to this company! Thank you...

HILDA S. M.  |  Expérience générale 
Évaluation :
5

Very rude! Even after paying for an additional month, and only needing our units for the first three days of the month, I was told I had to be out of my unit by 2pm on the 31st. However, when initially renting the units, I was advised by the same employee, as long as my locks were off the units by the 1st, I would be ok. While expressing my displeasure, and informing her the contract did not state a specific time on the 31st, in which the units must be vacated, this same employee raised her voice, and began to speak over me. She stated I could take it up with collections if I did not meet HER demands, at which time she abruptly ended the call.

JAMES P.  |  Expérience générale 
Évaluation :
5

Great as always!

CHARLES R. 
Évaluation :
5

Awesome experience at this location. Quick and courteous!

MICHAEL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYLER S. 
Évaluation :
1

I made a reservation with UHaul for a 20' truck. I confirmed the reservation two days before the scheduled pickup. When I arrived at the pickup location I discovered it to be closed. When I called the business phone number for the location I was told that they are not open on weekends (my reservation was for Saturday)!! Meanwhile, the movers were already at my home waiting to load a truck. I had to find another UHaul dealer and they only had a 26' truck available. I am recommending that no one use U Haul. The location listed above was helpful--but they were not the location that I had made my reservations with. My complaint is with the original location.

Delnora W. 
Évaluation :
3

The customer service was great when she was in the office. There should be at least one person always in the office. It made me late to my other obligations when she wasn't in the office and I had to wait both times. Also, my card was charged 134,05 $ when in reality the real total was 69 $and some change. Its two days later and still nothing about my missing money. Other than that it was okay.

ALECZONDRA W. 
Évaluation :
5

Cindy was very helpful and friendly thank you again. Happy New Year!

Timothy T. 
Évaluation :
5

Mrs Cindy was a angel very professional and helpful.

ACTAVIA K. 
Évaluation :
5

Keep up the good work!!!

MARK K. 
Évaluation :
5

Thanks. No problems at all.

JAMES S.  |  Expérience générale 
Évaluation :
5

Everything was great. Only issue was it took about 5 minutes to get the key into the key drop box bc the slot was so small. But no problems that need complaints

Violet C. 
Évaluation :
1

We picked up our 10' Uhaul Truck yesterday afternoon...used it 3/4 hours and returned it the same day. We rented a hand truck, but that was the only extra. It was advertised at 19,95 $ daily...we walked away with a 100 $charge. We picked up the furniture in Greer, dropped off at my home in Greer, and returned to Taylor's UHAUL...no extreme milage, no overnight hold, just 3/4 hours of use! I'm comparing this experience with Uhaul to my rental experience of a Uhaul in September, where I drove one to Charlotte, helped my sister move and returned it to Hart Ga at 225 $charge (that I expected)🤨 I'm feeling that we were taken advantage of...and I can just hope Karma falls into play here! Extremely bad experience!

SUSAN W. 
Évaluation :
5

Excellent customer service! Great experience. I chose this location for my UHaul rental because the lady was so nice when I called to get information. I was even MORE pleased when the whole experience ran smoothly! Office help is fantastic!! Highly recommend!

SHELLEY D. 
Évaluation :
5

Nothing at all.All around great service.

VINCENT M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT A. 
Évaluation :
5

Not only best uhaul but best storage place I have seen

John E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony F. 
Évaluation :
5

Glenda was so helpful and friendly. I'd definitely recommend Uhaul from my experience with her. Merci

MICHELLE H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

TANISHA M. 
Évaluation :
5

they lie about the miles that it was on the truck so they over charge me

David H. 
Évaluation :
2

Check in was a nightmare. Your online process was not working, Cindy was completely rude. I explained what had happened with trying to use the online check in, she wouldn't listen, had to be made to manually do it. Gave me zero information as to what to do at return. The online return didn't work, kept getting the same error as when checking in (can't find location). All of my location services were on, I tried from another phone, had exact issue.... couldn't complete return online, called 800 number was on hold over an hour the first time, 28 minutes the second and 17 the third before finally giving up. This was the WORST experience I have ever had with a rental company.

Brandi H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hillary H. 
Évaluation :
5

The only small truck on site, would not start and I was upgraded at no extra charge. The staff were very helpful at that stressful moment in time. Merci.

LINDA H. 
Évaluation :
5

The Tanner Rd, Taylors, SC location was great. The lady working the desk was so sweet and helpful. She seemed genuinely concerned when I told her that the large, 26' truck has a very small ramp that created such a steep angle that it was dangerous and caused a lot of back strain. I had rented 26' trucks before and all had much longer ramps.

THOMASC L. 
Évaluation :
5

Thanks for being so nice and helpful.

JIMMY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jesse R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry H. 
Évaluation :
5

Cindy and Glenda at A Perfect Storage are so kind and caring, they make the U-Haul rental experience easy and pleasant.

Sherri W. 
Évaluation :
5

Miss Cindy was awesome. Make me feel more than welcome. I forgot to tell her about windshield wipers. Truck need new ones. Thank u for ur service. I appreciate it.

JUAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathanael M. 
Évaluation :
5

Other than being located a little off of the beaten path, their personnel, service and equipment were top notch. Will consider again if a need to rent truck for moving.

Ronald J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherri W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis P. 
Évaluation :
5

Check-in was efficient! The milage calculator provided on-line by U-Haul was right on target. Returned to same location and checkout receipt was received promptly. Very good experience all around!

William D. 
Évaluation :
4

I was very satisfied with the service I received from uhaul except for not being able to receive a weekly rate for my move

Angela G. 
Évaluation :
5

A Perfect Storage manager, Cindy Tente is super. I watched her work patiently and kindly with a customer who was having some difficulty (I think the problem was a computer glitch). Cindy was considerate and took plenty of time and encouraged the other customer. Cindy was thoughtful of my time and making sure that I knew I was important. She is one of the best U-haul managers with whom I've worked. The truck was relatively new and in perfect shape. It met my needs perfectly. I'd think seriously about rentlng from this facility again.

Ed R. 
Évaluation :
5

Nothing. Your team there is perfect. I will always be a customer & will freely recommend Cindy & Glenda.

Russell G. 
Évaluation :
5

Personable, friendly, knowledgeable, willing to assist, The truck was clean and in excellent working order. Good deal.

Tonda K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert P. 
Évaluation :
5

Le service à la clientèle était génial. Equipment was in like new condition. Keep doing what you are doing!

Robert R. 
Évaluation :
2

Guess she was in bad mood would not let me store my bed in a unit that has my name and a friend's name on it and I have the only keys to unit they don't have one at the site been paying 500 $a month for almost 3 years for this unit will be clearing unit out and taking business elsewhere

Corey B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua P. 
Évaluation :
5

Great, friendly service

Luis P. 
Évaluation :
5

Rental truck was in excellent condition and employees were friendly and helpful.

Terrence U. 
Évaluation :
5

Great customer service. Highly recommend.

Nicolas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
3

Same as above.

Fred F. 
Évaluation :
5

Excellent service from great staff.

alfred D. 
Évaluation :
5

Lower the damn prices. 3 hours @85 $???? Ridiculous.

Richard M. 
Évaluation :
5

I wont use anyone else to rent a truck. Cindy is spectacular.

Edward G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
5

Nothing it was great

JOEL A. 
Évaluation :
5

Customer Service experience was excellent.

sharonda B. 
Évaluation :
5

Great location, great customer service!

Angela G. 
Évaluation :
5

Very good experience. Rental was very well handled. Extremely pleased with office attendant who was very personable and friendly made it a great experience.

Chris C. 
Évaluation :
1

This was the first time I've rented a UHaul and it will be my last. I check the truck out on there mobile pick up website. It says its completed and I get a code it a lock box which will have the truck key in it. The next day I get a call saying I never checked the truck out and I needed to finish it now. I said okay maybe I made a mistake. So I log on and it says completed, everything on my end done correctly. Today my wife went to turn the truck back in as I had to work and the lady at the office has an attitude. Overall the shittiest experience I've had. Make sure YOUR website works before calling me because I have screenshots showing my end was done.

Kelby M. 
Évaluation :
5

The facility was clean, and the staff was well organized and efficient as well as very helpful!

TENITA R B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVE K. 
Évaluation :
1

Every time I deal with uhaul it's a nightmare and they lie about milage

katherine S. 
Évaluation :
5

This is a very professionally-run U-Haul location. We rented three trucks in the past eight days for the short move to our new home. The vehicles were clean and ran well. Both Cindy (the manager) and Glenda were excellent in every way. Thanks, ladies!!!

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon G. 
Évaluation :
5

Keep air fresheners in trucks so they will smell fresh for the next renter.

Frankie E. 
Évaluation :
5

Everything went as planned and agreed upon. Cindy was gracious and very helpful. What more could one ask for?

Gordon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett H. 
Évaluation :
5

I have used this site before. These people are great! My only problem is that the truck appeared clean but wreaked of vomit. I had to drive to my destination with the windows down.

Thomas L. 
Évaluation :
5

Glenda was very helpful when I rented my units. Excellent service à la clientèle.

Cynthia A W.  |  Réservation 
Évaluation :
5

Nice office staff, super clean storage unit, and a good price!

JODIE C.  |  Réservation 
Évaluation :
4

Wonderful customer service and explanation upon signing the lease!

Shannon R.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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