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ukuni P.
Customer Reviews for A Quality Transmission
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very deceiving
Theodist G.Very friendly and accommodating
Kimberly H.Just keep people in the office as sweet and kind..
Philesta P.The best customer service I've had in a while
jimmy B.Better description of rental charges
roy M.The lady at this location was very friendly and informative. I highly recommend!!!
Carla R.The UHaul rep at this location was great! Very helpful and knowledgeable.
ROBERT B.Staff was amazing and friendly.
William C.This was not the initial pick up location to retrieve the U-Haul truck. Not only was I not notified of this change, it was 40 min away from my start location.
Jaidah P.There was no exact location for the tow dolly to park it at and no one would answer the business was closed. I would also call to make sure they where open but not answer.
Rita N.Aucun
Jacquelyn H.Originally contracted with the Pepperchase location in Southaven, but was switched to another pickup location…: without announcing the switch to us… At the Gulfport, MS location was informed to be registered for a climate control unit… only to find 2 days before moving…… no reservation was done…scrambled to find a reservation in Biloxi, Ms…… a long way from home in Long Beach, MS…. Went to independent storage facility…… for.less mone than UHAUL….in Long Beach…. While talking to online operators… got feelings I was not really appreciated as a customer…. Rework the automated phone ques….. can be more helpful to find solutions to the customers needs…..
Janet S.everything was good!!
john W.Everything was dealt with great, No problems
Jimmie G.Friendly, Fast, Professional. Good Experience
Errol N.Truck not at original location, had to drive additional 30 mins to pick up. Furniture dolly included in rental, but not available at pickup location. Gave me hand dolly instead, which was fine, would have preferred furniture dolly.
Ronald B.Very nice and helpful.
jay P.She went above and beyond to make sure we were taken care of. Merci
MICHAEL B.Y'all were very outstanding and the costumers service was great
Jackie C.The pickup location was not the problem. The 15 ft truck's interior lights didn't work, and the driver couldn't see the speedometer since it was driven after sunset. The wiper blades needed either replaced or cleaned. It rained and the blades didn't do a very good job-just smeared the oily windshield.
Brandi C.Thank you. Superb service. I will use them again.
Beverly D.Joni was very friendly and very fast getting us in and out and looking forward to getting our nest rental when needed.
herbert B.I was very pleased with the service and the dispatcher I look forward to doing business with this company again and will recommend a friend.Thanks
John S.Again, wrong email address I did not have a uhaul reservation
toya T.Nothing everything was good. Thanks for everything.
Lisa S.Faster WiFi for checking in and out.
Rodney M.Pick up location was easy in and out.
JERI T.The young lady at the desk was extremely nice and helpful.
Mack W.Good customer service!
Spencer M.There's nothing that you can do to change anything it's fine.
james J.I'm so thankful they were available to help when the location
crystal G.Keep your pets at home.
Keyunna B.After waiting for the late Uhaul clerk to arrive to work, I was charged for gas although I returned the vehicle with the same amount of gas that was originally in the Uhaul. After reviewing the Uhaul, the clerk stated my receipt will be emailed. I requested a hard copy and to my dismay I was charged $20 for gas. I asked the clerk about the charge and she responded with “it's a hair offâ€. I showed her a picture of the amount of gas that was in the tank when I picked up the vehicle and a pic of the gas meter line I took while waiting on her to arrive. I wanted her to see for herself the bogus charge she added to my rental fee. She then had the audacity to say, I am sorry, I had to charge you because it's not the same amount. I will never rent from this location again. I had the proof to prove to her she was wrong for adding the $20 charge. Bad business practice. I politely left the dirty facility . I wouldn't recommend this location at all.
tamara M.Stay the same very professional and friendly to the customers!!!!!
Troy M.Keep doing good work!!
DL B.Fix the app or computer system. It runs too slow and kicks you out in the middle of the rental process. The location is great.
Ashley L.Having smaller trucks available. I only needed at 15 or 16 ft rental and ended up with a 26 ft because that's all that was available. I reserved my rental almost a week ahead of time and didn't know I was getting such a large truck until I got there.
ashley L.Stop scheduling online if they not sure of the availability
lanina C.Great and fast service
Jeffery M.Excellent and very professional staff. I will continue to use this location.
Keena D.Awesome People!!!
Patrick K.Totally excellent service by representative “Joanie†as well as her associate . Complete attention given to every detail of rental. Will definitely re-visit this dealer for future needs !
George S.It was a last minute decision, but they had what I needed. Very happy with the service I received ????????
Kenya C.