After waiting for the late Uhaul clerk to arrive to work, I was charged for gas although I returned the vehicle with the same amount of gas that was originally in the Uhaul. After reviewing the Uhaul, the clerk stated my receipt will be emailed. I requested a hard copy and to my dismay I was charged 20 $for gas. I asked the clerk about the charge and she responded with â€œit's a hair offâ€. I showed her a picture of the amount of gas that was in the tank when I picked up the vehicle and a pic of the gas meter line I took while waiting on her to arrive. I wanted her to see for herself the bogus charge she added to my rental fee. She then had the audacity to say, I am sorry, I had to charge you because it's not the same amount. I will never rent from this location again. I had the proof to prove to her she was wrong for adding the 20,00 $ charge. Bad business practice. I politely left the dirty facility . I wouldn't recommend this location at all.tamara M.
Moving Truck Rental in Southaven, MS at A Quality Transmission
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Southaven, MS 38671
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Stay the same very professional and friendly to the customers!!!!!Troy M.
Keep doing good work!!DL B.
Fix the app or computer system. It runs too slow and kicks you out in the middle of the rental process. The location is great.Ashley L.
Having smaller trucks available. I only needed at 15 or 16 ft rental and ended up with a 26 ft because that's all that was available. I reserved my rental almost a week ahead of time and didn't know I was getting such a large truck until I got there.ashley L.
Stop scheduling online if they not sure of the availabilitylanina C.
Great and fast serviceJeffery M.
Excellent and very professional staff. I will continue to use this location.Keena D.
Awesome People!!!Patrick K.
Totally excellent service by representative â€œJoanieâ€ as well as her associate . Complete attention given to every detail of rental. Will definitely re-visit this dealer for future needs !George S.
It was a last minute decision, but they had what I needed. Very happy with the service I received ????????Kenya C.
Thank you. See you next timeLatoyan H.
The services were impeccable you'all did as excellent job, thank you,will tell all my friends about your services!!!!!!!!!!Etharine P.
It was a transmission shop so the look didn't bother me & the lady who checked in the truck was very pleasant.Angela J.
Person who assisted me was very friendlyJames B.
No improvement. The rental , pickup and return policy was easy. Front desk receptionist and truck hitcher was very helpful.Keena D.
Great location and wonderful customer servicesharona R.
Very nice and helpfulLYNN N.
I ordered two dollies: a large appliance dolly and a regular one. I received neither. When I spoke with the U-Haul representative from the 1-800 number, she assured me that someone from the location would contact me via phone. I have yet to receive a phone call, and I have not been made whole for what I was charged for the dollies.Farae W.
Had a good experience with A Quality, everything went very smoothlyTom M.
It's a transmission shop, so what can you say, but she was very nice and very pleasant. The vehicle was clean and full ready to go.steven R S.
Renting a U-Haul here was easy and affordable.kianna S.
The convenience of making the reservationson short notice was awesome. However,it did say MY phone used to make the reservation would be needed to open. I leave work, arrive 2 to 3 min early, in order to get a head start b4 movers arrive. After 15 tries, my phonelocation still can't be picked up... I'm unable to get the truck. My daughter is with me. She logs into my account from HER phone , she is able to unlock the truck etc. In one way this is great , it meant I nor my phone did not need to be present. On the other hand I could have given that information to my daughter, she could have met the movers etc. Saving me from leaving work...also my location & internet were working fine. I have no idea what the problem was. The truck was clean, the location a little on the shady side. No one would need to go there alone, nor leave their personal vehicle. Annette KingJames L.
Mrs Wood made our rental go smoothly. She was more than helpful to suggest a truck to fit our needs and offered helpers if needed for the move. If businesses had more people like her there would be a lot less headaches. She even called back to make sure our move went smoothly. Please let Mrs Wood know how helpful and friendly she was with our move. Thank-you!!!! Frank GreenFrank G.