Évaluations des clients A Storage Place Grand Terrace

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Storage Place Grand Terrace

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doug B. le

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Le client n'a pas laissé de commentaire.

Jerry M. le

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Nothing

Paul H. le

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Le client n'a pas laissé de commentaire.

Oscar V. le

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Give what the customer ask for. If I need i dolly I would like to get a dolly not told that the van I rented didn’t need a dolly because it didn’t had a ramp. I call customer services and they were no help at all as well.

Sandra T. le

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Le client n'a pas laissé de commentaire.

Dylan L. le

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I was over charged. The reservation i made was switched n i had to pay the mileage difference. I tried explaining when i got to the place but there was a communication level difference. I will be contacting corporate on Monday morning July 15th.

Miranda M. le

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Although the person who helped me at the front desk was pleasant, I was really disappointed that the initial location I had chosen was changed on me the day before. I had specifically picked that location since it was close to my house and thus would be minimal on gas use. Instead, I was sent to a storage location in Grand Terrace. Additionally, the truck windshield was very dirty/dusty and there was no way to wash or clean it upon receiving it (dirty windshield is a safety hazard!). Overall, very disappointed with the way my trip started. The location I had originally selected on Spruce had a large car wash area that could have served as helpful had I been able to pick up the uhaul from there as originally planned.

Mary E. le

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My uhaul truck was dirty and the price online to reserve it, is different from the one I got charged when I walked in to get my reserved uhaul truck.

Yiming W. le

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Le client n'a pas laissé de commentaire.

ANNA A. le

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UHaul online is very disappointing & I will not ever use or recommend ‘ A Storage Staff is wonderful & I will recommend their storage service. Uhaul online causes me to pay a Extra day ‘ due to return facility was closed! On my return date’ though facility fully disclosed on uhaul online the exemption of being closed on my schedule return date to Uhaul’ Uhaul did not disclose to me! Such bad customer service on Uhaul company’ this company really needs to disclose this online before we the customer set up our rental. I will never recommend or use Uhaul.

Mario G. le

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Training on your representative, person I spoke to did not have a clue on how to help me or explain the reason for the charges on my bill

Tucker B. le

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Van was not ready and spent a few hours getting a new truck

Andrew W. le

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More emphasis on customer service. Cleaner vehicle (because I was charged $25 cleaning fee for returning the vehicle the same way I picked it up). Better communication with drop off and pick up locations. My recent rental experience was not a good one at all.

Diego C. le

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Le client n'a pas laissé de commentaire.

Marcus D. le

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Vehicle was very filthy on the exterior. No other improvements.

Christine B. le

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Location is off the beaten path

michael L. le

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Always satisfied. Thanks!

Aric J. le

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The truck was on empty, the tire was flat and the check engine light was on. The staff member told me that the light had been on for days and not to worry about it.

Andrew Y. le

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The manager helped out a lot. Great job.

OLGA A. le

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Unfortunately when we arrived to pick up the equipment the internet was down. The staff said there was nothing she could do, couldn't pick up the truck, and had turned away three customers so far (10:00am). Fortunately we called 1800gouhaul and the representative was able to do everything on the computer on her side so we were able to eventually pick up the equipment. Side note, there was a break in to one of the RV's stored on the lot and we had to work around the police activity.

Alexandria D. le

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Le client n'a pas laissé de commentaire.

DAVID H. le

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Le client n'a pas laissé de commentaire.

Raechel M. le

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Le client n'a pas laissé de commentaire.

dave A. le

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Le client n'a pas laissé de commentaire.

CHERYL R. le

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Always make reservations before hand like I did. Then it's simple paperwork after that.

Kenneth C. le

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Have nothing bad to say loved the customer service I received.

LORETTA L. le

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Le client n'a pas laissé de commentaire.

Aimee D. le

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Excellent customer service!

HECTOR M. le

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Le client n'a pas laissé de commentaire.

LISA H. le

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Le client n'a pas laissé de commentaire.