Évaluations des clients A Storage Place Indio LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A Storage Place Indio LLC

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jeff s. le

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Le client n'a pas laissé de commentaire.

Michael B. le

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Was in and out in less than 10 minutes. Very professional

TIMOTHY P. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

Nichole d. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

Julius V. le

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First and foremost I'd have to say is to make sure sure that your trucks are safe to be driven on the streets of California. The one that I rented at your Morongo Road, Desert Hot Springs location was pouring fuel out of the gas tank right on to the exhaust system. I feel fortunate that I wasn't incinerated in a fire ball of an explosion or as the fire marshal said it "your lucky that you didn't die in that thing ". I was promised a credit and a refund for this truck rental and I still haven't seen it.

Jeff C. le

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Le client n'a pas laissé de commentaire.

scott M. le

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While the truck was useful, it was an older vehicle and there were some items that needed to be addressed; one of the interior light was not function.

liz l. le

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Representatives for uhaul are not given any latitude to make decisions, to chance a form of payment.

Andrea F. le

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Great customer service and was very pleasant!!

RONALD H. le

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Le client n'a pas laissé de commentaire.

DANIEL C. le

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the pickup location and staff there were excellent and helpful. However, the uhaul staff that I dealt with were abrupt and I felt treated like a criminal. I rented the trailer and two days into the move I had a major family emergency that took me out of town for 5 days. Upon my return, I resumed my MAJOR move with a very heavy heart and I returned the truck clean and full of gas to the same place. The woman on the phone from uhaul acted very put out and I was at one point even threatened to have the truck reported stolen. I apologized for my lack of communication and concluded our phone call. I would have (and still would) appreciated possibly a discount and maybe a little bit of compassion. I've never had a bad experience with uhaul but perhaps this was the perfect storm.

KEVIN G. le

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Great job

JOHN G. le

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Le client n'a pas laissé de commentaire.

Andres M. le

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No real area designation for dropping truck off after hours

David K. le

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The facility is clean, well appointed and maintained. The operator was friendly, helpful and got us on the road in a flash. The entire experience was a pleasure.

anita e. le

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Its kind of hard to find, the sign is small and its a storage facility, you don't see any trucks and there is no place to park. Also one block down is a big uhaul business so I thought I had the wrong place.

MARTIN G. le

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I believe that I was a little bit over charged but the same I was able to do what I need to do an overall average satisfaction

Robert O. le

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On site manager was tremendous. Courteous, walked me through options, which I took advantage of two, and very helpful. I left my drivers license and he called to let me know; very good man. Thank you.

Kelly B. le

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Van smelled like cigarette smoke and part of the passenger door handle kept coming off when the door was opened.

James Z. le

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The attendant Gus seemed pre-occupied with his cell phone when I picked up the vehicle. Upon return of the vehicle, he yelled out the window for me to get the mileage and take a picture of the gas gauge. When I went into the office another gentleman was sitting there (I think a friend), and again he seemed pre-occupied with something else. I will say the truck was very clean and well maintained and worked perfectly for the move I completed.

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

sally h. le

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The staff was excellent and very efficient

Neal H. le

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Young lady did not know how to process credit card and/or reservation. She was pleasant but had to make calls to get help thus delaying the whole process.

Mitch T. le

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Le client n'a pas laissé de commentaire.

Steven M. le

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Le client n'a pas laissé de commentaire.

melesio l. le

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More information on the gas in the vehicles

Fernando L. le

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Le client n'a pas laissé de commentaire.

don m. le

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Le client n'a pas laissé de commentaire.

don w. le

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Le client n'a pas laissé de commentaire.

Stacy M. le

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Le client n'a pas laissé de commentaire.

bradley l. le

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Le client n'a pas laissé de commentaire.

julie d. le

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I had no problem with this location as the person was very helpful and friendly. I rented two u-hauls, a 26' and a 20'. When I returned both u-hauls, a day early, I was overcharged for the extra day I did not have it. They also had me down for renting two 26' u-hauls when actually I rented one 26' and one 20'. I was charged for the extra footage that I did not rent. I returned both u-hauls by 10:00 as this was the time they were due back even if it was a day early. The person did not key it in until 12:00 making me pay for the extra time. I made a claim to be reimbursed this money. Hopefully they will come through. It has been a nightmare trying to get them to correct the problem.