Customer Reviews for A1 Mini Storage of South Cobb
(Concessionnaire U-Haul dans le voisinage)

301 évaluations

1925 S Cobb Dr   Marietta, GA 30060
(Btwn Pat Mel & Austell Rd)

(678) 581-1377

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h30 pm
  • Mer : 9h am à 2h pm
  • Jeu - sam : 9h am à 5h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(678) 581-1377

1925 S Cobb Dr
Marietta, GA 30060
(Btwn Pat Mel & Austell Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h30 pm
  • Mer : 9h am à 2h pm
  • Jeu - sam : 9h am à 5h30 pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSSY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaShundra P. 
Évaluation :
5

I did not reserve a truck, I just walked in and was greeted by the sweetest employee who took me through the process and helped me complete my move. Merci.

Harry J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Issac L. 
Évaluation :
5

Mrs. Loving was very good. She was helpful and very knowledgeable to the business and helped me with things of need to know as being a new resident of Georgia. Very nice.

Issac L. 
Évaluation :
5

The customer service provided was excellent from Lilian. She was very knowledgeable and made the process very easy. I highly recommend this location in obtaining your rental.

Sara H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Miguel G. 
Évaluation :
5

Excellente expérience

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald G. 
Évaluation :
1

UHaul changed my reservation from the original location to this one. When I arrived to pick up after following directions to retrieve the key, the key box was empty.

Thomas H. 
Évaluation :
5

Very friendly and professional lady.

David R. 
Évaluation :
5

The lady who checked me in was the best experience with customer service I ever had. Location A1 MINI STORAGE OF SOUTH COBB ( 26707) 1925 S.COBB DR MARIETTA,GA.30060

TAWAYNA B. 
Évaluation :
3

The representative was friendly and polite. There wasn't much room to get the truck in and out because there was a car wash that shares the one lane entrance and very small parking lot.

Jessica S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAMICKA H. 
Évaluation :
5

Lady at the counter was very professional and kind She gets the job done.

DENISE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joshua J. 
Évaluation :
5

On-site sales rep has a wonderful, upbeat personality. Graciously walked me through everything to rent the vehicle. Just as hospitable when the vehicle was returned.

Lonnie R. 
Évaluation :
5

Ms Joy was very helpful and assisted me throughout!!! I really appreciated her help and would gladly recommend the location to friends because of her professionalism and courtesy!!!

Loretta H. 
Évaluation :
3

I visited two UHaul locations on the same date because the one at A1 Mini Storage of South Cobb did not have all the supplies I had included with my online order. Moving blankets should be kept clean and stored in sealed packages. Each location should have enough supplies to fill the orders that are sent to them form headquarters.Moving trucks should be returned to HQ or UHaul specified location for regular maintenance. The UHaul just down the street was a much larger location, clean, well maintained and with a system that seemed to work for running the business more efficiently but they were must slower with order processing due to the amount of customers and antiquated systems. It caused my meeting up with the movers to run late and me to spend more money in the overall process.

JUSTIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY B. 
Évaluation :
5

Nothing you have an excellent women there ( miss Joyce). She's charismatic she's a wonderful person makes you feel better about everything and just sweeps you off your feet , you get in the truck , you go it's wonderful she's really a nice person and caring.

GAIL D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dwayne L. 
Évaluation :
4

No printer

Mayra A. 
Évaluation :
5

My experience was great! Mrs. Joyce was very helpful and polite. Great customer service!

TIARRA W. 
Évaluation :
5

The front office person was very helpful and courteous and friendly

ARNOLD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shakeel C. 
Évaluation :
5

Keep Joyce she is the life of light! Kept my spirits up during my frustrating move.. much appreciation!

BRIAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keidre F. 
Évaluation :
3

Space/drive wasnt good for the return I had. Very small space for the large truck and trailer I had. I struggled.

Rachel B. 
Évaluation :
1

Make sure you check AFTER EACH use! I was charged a $25 cleaning fee after I stated on their mobile exchange site it was already dirty ! I also stated when I received the truck the check engine light was on because it had 0 % oil life AND low tire pressure. This is how I know they aren't check after each use

Rolanda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edwina B. 
Évaluation :
5

Needed a truck to finish moving and went to that location. Joyce is very friendly and knowledgeable, it was an easy transaction and very clear direction. It was a pleasure and will definitely use them again if I need a truck!

DON V. 
Évaluation :
5

Excellent service à la clientèle

Chmara W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL B. 
Évaluation :
5

I needed a truck and a storage unit very quickly due to the time constraints I was under miss Joyce was very professional she quickly assessed with my needs were and gave me exactly what I need I highly recommend this place to anyone who needs to either rent a space or move their valuable belongings to any location

RONALD B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sierra L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

AMELIAMARIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tre Jeloni C. 
Évaluation :
5

Nothing to change but the attendant was excellent

Robert T. 
Évaluation :
4

Location was ideal and service exceptional. So glad I'm through moving but will definitely recommend.

MARCIA R. 
Évaluation :
1

The truck was filthy both inside and out. We spent an hour and 4 buckets of water to clear the inside of the cabin and founds hands full of dog food, qtips, gum wrappers etc. The bed of the truck was not clean either and we need to sweep that before we could use it. Mover the blanket were dirty. I frankly think some credit is due as this must be well below your standard. I look forward to hear from you.

Peter K. 
Évaluation :
5

Very clean. Just what I needed for a small move.

Mallory W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE C. 
Évaluation :
5

The equipment wasn't the issue it was the truck it couldn't make it up hills if You weren't coming down a hill. We got stuck on a hill and had to reverse the truck down the hill and stop traffic. Sometimes it didn't go over 30mph.

Adam G. 
Évaluation :
1

Several issues: 1- location is behind a car wash with very limited space. The trailer was against the wall with the tongue facing the opposite direction. The only way out was to back up after the trailer was connected. Luckily, my husband pulls trailer on his job and we were able to back without hitting anything. Second: When I made my reservation on the phone, I explained I was taking the trailer load to my storage unit which also rents U Haul and I would like to leave the trailer there. When we picked up the trailer and paperwork, the drop off location was different and about 25-30 miles from my unit. The lady in the office made a phone call and then told me I just needed to call 'them' when I got there. It took a few questions to find out who 'them' was and a phone number. She gave me the 800 number. Sooo, when I was ready to drop off the trailer, I called the 800 number and sat on hold for 15-20 minutes. When the gentleman came on the line, I explained I just needed to change the drop off location. He the gave me another number to call and again it was a 15-20 minute wait for some to get on the phone to also give me another number to call. A young lady finally got on the line and within 5 minutes she had changed my drop off and I was finally good to go. Needless to say, this was an extremely irritating experience from beginning to end. So, I will probable never use U-Haul again.

HUBERT H. 
Évaluation :
5

Miss Joyce was great she was friendly and so helpful. Moving can be very stressful especially moving out of state she made us feel so welcome and she put us at ease with her pleasant disposition. She is great!

Tracy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATROYCE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda A. 
Évaluation :
1

I dropped off trailer on Sunday 05/17 @ 10:45am. a day early and the "Manager" assured me I would be credited for this. However when I received the invoice it stated it was turned in on 05/18 @9:45. am. I replied to the Email and asked that I be credited for Monday and a new invoice be sent. Nothing so far, not even a response. Horrible customer service.

Benito S. 
Évaluation :
1

Associates don't care about being at their job and the building stinks really bad. The have really bad attitudes.

Antania W. 
Évaluation :
5

Nothing, I had a great experience, Joyce was a wonderful representative.

Patricia W. 
Évaluation :
3

Stop allowing reservations for subsidiary or contract partners whose hours do not match Uhaul hours.

SHAWONDA W. 
Évaluation :
5

The lady at the front desk was very professional.

Roger P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARMEITA H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Stacy M P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quinton T. 
Évaluation :
5

Mrs. Joyce is great very friendly !

Larry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Briana T. 
Évaluation :
5

Miss Joyce was very friendly very informative and a pleasure to do business with

Evita R. 
Évaluation :
1

Costumer service is bad. The lady incharge is rude. Although she answer all my questions but answers it with attittude..

Love G. 
Évaluation :
5

She was awesome and very honest !

Lisha C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marisa W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANA F. 
Évaluation :
4

The lady behind the office desk was very sweet and professional. We had no problem renting a space and dropping off the trailer. Great price for the rental. Merci.

michael B. 
Évaluation :
5

The representative who assisted us when we picked the truck up was very professional and on top of things. We were in and out in no time! The truck was great also. I recommend this establishment!

Naedra F. 
Évaluation :
5

This location has great customer service. I will most definitely prefer this location if I ever needed to use uhaul again.

Darrel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed A. 
Évaluation :
5

You don't have to do anything.

Paul J. 
Évaluation :
3

A little dark and creepy but I wasn't alone so it was ok

Keisaundra H. 
Évaluation :
5

The lady that helped me went above and beyond. I'll definitely recommend this UHaul place to others.

Kimberly H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nancy P. 
Évaluation :
5

Everything was perfect.

Lori F. 
Évaluation :
5

I used A1 mini storage South Cobb Drive. What a wonderful experience. When choosing a place to rent, I was really nervous. I read a lot of negative comments at other locations. I'm glad I went with my instincts and pick A1 storage. Unfortunately, I didn't get the name of the lady who helped. She really made progress painless.

Desaray B. 
Évaluation :
3

The mobile pick up seemed a little slow. Also location was changed night before which was a little frustrating.

Gary J. 
Évaluation :
3

Give the customer clean truck. Also, told them if the truck is not clean you will charge them.

Khalid A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ARMANDO G. 
Évaluation :
5

Ms.Joy was amazing to work with!

Mark D. 
Évaluation :
5

Friendly attendant, knowledgeable, and easy to work with.

ROBERT C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Carlos G. 
Évaluation :
5

They were excellent with the service! I am so thankful to have been able to deal with them!

Labrica W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Holly G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharlyn A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sonia M. 
Évaluation :
5

Good Customer Service I will always keep you in mind for future opportunities and we appreciate you

Tia D. 
Évaluation :
5

All the folks I've worked with have been great. They are professional, friendly, and very helpful. They are all the best. Locating and collecting the equipment was a bit of a challenge. I had to go to one location to pick up the truck and then drive halfway across the county to get the trailer. I had to coordinate with each store to ensure one could still be open when I could finally pick up the truck. Otherwise, everything went smooth as silk all the way to the drop-off.

Jonathan N. 
Évaluation :
5

I didn't know where to look to adjust the mirrors, and I felt I looked everywhere the usual places are and couldn't find. That's the only think I would think to improve on. Otherwise EXCELLENT experience.

Shawnkeela H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary C. 
Évaluation :
5

The whole process was easy. I really like the pre check in feature. Mrs Jones was very professional and personable. Thank you for a great experience. I will def use this location again in the future.

richard S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mikeal C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tommy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Erick D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kinyatta A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

farid G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
3

Well it really wasn't all that clean on the inside but it wasn't no problem I cleaned it myself

Willie T. 
Non les évaluations ont été soumises pour cet établissement.

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