S.O.
DON T
Customer Reviews for A1 Security RV Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I was treated very well. I would absolutely recommend this location.
Sheryl HBoth pickup and drop off was a professional polite and efficient process, very nice people!
Lance RI couldn't drop the truck off until after they were closed, so I called the business to make sure that was ok. I informed him of the check engine light and he said not to worry they would look at it.
Gillian MSuper friendly and very helpful
Deborah MStaff met me outside and assisted in unhooking the trailer. Fast and convenient.
JASON HFriendly, clean, and VERY FAST - that's exactly what I needed for this rental. Would defiantly recommend this location to friends and family.
PETER RExcellent service!!!
raul bvery friendly staff. your the best. thank you.
Alene TFriendly service.
Judy AProvide hand trucks to this location
George WHe did a great job .the uhaul and storage on pueblo north side the manager has his crew lazy I went in to rent a truck and they had me do my whole rent on my phone. If I wanted to do that I could have did it before I got there. The man who owns the storage where I rented the trailer had me in and out as fast as he could. Will go there again to rent a trailer. Don't want to go to the other one again. Manager is really rude . Went in there Saturday the 14th
RICHARD TWas a pleasure meeting and dealing with the gentleman at this facility. Very helpful and personable. And facility was close to us.
HEIDI WThank you for a great experience. I appreciate the good cheer that accompanied the professional service.
John MEasy pick up and drop off for my trailer rental.
Robin BBest customer service experience I have had in some time! Walked in no reservation, and was on the road in 15 min w/ my trailer. Plan to use this location again! Merci!
ANDREA CStaff was great! Kind & friendly!
Trevor RI dropped off here but business was closed , I used the app SUPER annoying, it kept freezing on me so I kept having to start over. I couldn't down load all pictures because it kept closing me out or give me a black screen. Definitely don't recommend the app
Regina CYou all did great
steve gHave a phone number where you can get in touch with the U-Haul service agent. During off hours or between weekends and weekdays. Especially, when you have locked a wallet or a phone in the truck after returning the key. These are very important items that could cause much trouble if unable to connect with the agent. This is what happened to me the agent did not check his phone on his days off which I understand but excellent service would find a way to make sure this is a possibility.
keith wMy experience with U-Haul was absolutely superb I highly recommend the service and products to all those in need of them
Clementine RNothing! Agent is very knowledgeable, professional,courteous and friendly!
Archie TReturned after hours, location was convenient
Duane SGive me a truck that works and reimburse me adequately when it doesn't.
David MI made a reservation two months ahead for pickup at a facility three blocks from my La Veta home. I was notified three days before pickup that the car hauler I needed would have to be picked up 72 miles away in Pueblo. So, although I made an early reservation a trailer wasn't made available nearby at the La Veta facility or the Walsenburg facility.
Charles CGreat guys
Donna CThey has been so kind I've returned to this location many may time
Donna CGreat Service and easy to use.
Matthew SOwner of A1 was very helpful in arranging for us to pick up our containers. I would like to see a policy that would prorate the monthly charge if you don't need the full month.
Donny DVery friendly and helpful.
JAMES BVery professional
Russell WNo complaints here! Man at the desk was very helpful.
ELIZABETHANN TGentleman renting the vehicle was very helpful, knowledgeable and kind.
Kelly PBrent Foreman was great to deal with
Joseph DVery friendly and helpful for what we needed.
AUSTIN DBad
Eugene BI would actually rate higher than 5 stars if I could. Everyone was an absolute pleasure to work with.
Anthony LThe location was supposed to have been open on Saturday, October 30 from 8-12 we arrived at 9 and they were not open. We had to leave the trailer and do an online drop off which I was very apprehensive about doing. I hope all goes well.
ROBERT HThey were very helpful and went above and beyond to help me out under and emergency situation. Outstanding!
Dayton RThe one thing I negative I have to say about U-Haul. Hire some people to answer the phones. You may be busy but if you do not make it easier to communicate with your customers they will make it unnecessary to hire more help.
mike jvery friendly person. would go to this site for any future rentals
THOMAS PThe owner was very friendly and easy going
Michael RWas about 20 mins from my house, so that wasn’t greatest having to drive all the way there to pick up then have to drive all the way back to drop it off, I know they can’t control who has what, but would of nice if there was closer one to my house but that is all.
Timothy SKeep up the hood work
Joseph SBrett was awesome and treated us great! Very pleasant experience and will recommend him to everyone.
KENNETH NMr Moreland was very knowledgeable about the item I rented and the process of rental. Very friendly and professional I would recommend him and his business to anyone ,I would rate him a 10 of 10
Albert OFriendly, flexible,excellent service! Service with the customer first in mind. Merci.
DAVID LWash the windows inside and out. I had wash the windows inside and out before I could proceed.
Richard CThe worker at the A1 security RV storage was very friendly, knowledgeable and helpful. He greeted me outside, guided me to where to drop off the trailer and he took the trailer off of my vehicle. He was able to help me get a refund for an appliance dolly I did not receive when I picked up the trailer. This location was not the drop off location I chose when I received the trailer, but I am glad I ended up going there to drop off the trailer. I would definitely use this location again for future trips.
Eddie RThe customer service rep was very courteous. I would go there again and highly recommend this business.
robert sCheck in was smooth! Thank you!
LISA BSocial distancing and masks were used. Good to go
Micheal VNo need this location and equipment were both top notch.
David MS.O.
Ursula HIt was closed light up the parking lot better at night
daysha r