Évaluations des clients A1 Storage King

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A1 Storage King

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KARL P.
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I rent here because of the service and friendliness of the staff, as a scout leader I believe in loyalty.

John T.
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Le client n'a pas laissé de commentaire.

Tony P.
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Unfortunately we were rerouted to this location through U-Haul to obtain our truck for a 6:00 reservation; in which they made. After driving out of our way to this location, we realized it was closed. I waited for one hour for reservation time to arrive; in hopes of a self checkout to be available. It was not. After further calls, I was told I would have to return in the am when they open. Total lost time was well over 2 hours. Waiting on line with call center and getting disconnects was a huge irritant. It was a very long and trying time. I would hope some form of compensation would arrive. On a good note, the following morning we were greeted & treated very pleasantly! Quick in & out and very happy with this location.

Julio O.
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Le client n'a pas laissé de commentaire.

Phillip H.
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Easy check-in with wonderful staff!

Jennifer G.
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Le client n'a pas laissé de commentaire.

LADARRIN B.
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Worst service ever. At this location you can't get your cash deposit at all and card deposits take 3 to 5 business days to be returned. We were never told this. I would never use this company again. We got a flat tire on the trailer hitch that held our vehicle. We were stuck on the side of the highway for 2 1/2 hours at midnight till 230 am with a premmie baby and our pet. We called and called the customer service and waited 30 mins each time to talk to someone. Not only did we miss our check in time we had fees to pay for being late. Everything we had planned was delayed and cost us more money. I requested a refund of some kind and was told it would go to upper management and wouldn't get a response for 3 days at least. I am beyond upset out a lot of money. I would never ever use this company again and for any families out there i would not recommend this company for you they obviously don't care about the average working American

JOSE C.
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Excellent!

WILLIAM C.
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Le client n'a pas laissé de commentaire.

leslie S.
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Le client n'a pas laissé de commentaire.

Andrew L.
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Job well done!

John W.
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Very good... had a floor jack for my use to get the trailer off the bar.... I don't think I could of done it without one.

Larry P.
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Le client n'a pas laissé de commentaire.

OMAR S.
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amazing customer service

william S.
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Inside of store was off limits due to Covid. Didn't like that I had to drive 15 miles to drop it off as there were many other U-Haul dealers closer.

Curtis H.
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Call person was very friendly

Jose G.
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friendly staff quick in n out

PASCAL B.
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Le client n'a pas laissé de commentaire.

Lewis S.
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Le client n'a pas laissé de commentaire.

Erin H.
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Le client n'a pas laissé de commentaire.

Glynnda W.
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Service on both occasions I have rented has been extremely professional, timely, courteous. The location is easy to find, easy to get in and out of...thanks for a great experience on both occasions I have rented in the last few weeks.

Kim E.
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It would be nice to be able to come into the office instead of everything being done as we stand outside.

William H.
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Le client n'a pas laissé de commentaire.

Alexander A.
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Le client n'a pas laissé de commentaire.

Glynnda W.
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The experience with this particular U Haul was excellent. We had a very unexpected need for the truck and had to make the rental last minute. The truck we asked for was available on time at our pick up location. The agent was courteous and professional, We had no problems with the very clean vehicle and our trip went very well. Thanks U Haul.

John P.
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Le client n'a pas laissé de commentaire.

Chris or Pam H.
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Le client n'a pas laissé de commentaire.

Phillip B.
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Check in experience went very well - friendly & professional

Benjamin M.
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The young man who greeted me was very friendly and had a great attitude. I have rented trucks here about 3 times (they don't seem to have that many in stock - I used a 10' truck). It was in good shape, and I left in a good mood! Highly recommend this place!

COURTNEY J.
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Le client n'a pas laissé de commentaire.

Niki F.
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Too small and hard to park Uhaul for someone who isnot experienced.

Allen J.
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Le client n'a pas laissé de commentaire.

Fernando C.
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Le client n'a pas laissé de commentaire.

Tanya P.
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Little tight but ok

Irene F.
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more worried about storage then u-haul

Michael K.
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Le client n'a pas laissé de commentaire.

Phillip M.
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Everything was great. Really liked the young lady who take care of us.

LARRY F.
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Brittney did an exception job preparing contract and getting our trailer ready. Highly recommended. Thanks Brittney.

Laurette L.
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We have rented U-Haul trailers from this location several times. Always friendly, always helpful, always a great experience. That's why we keep coming back. Thank you!

Gerline A.
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Le client n'a pas laissé de commentaire.

Noemi C.
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Amazing customer service...100% recommend

Michael B.
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Le client n'a pas laissé de commentaire.

tyrell H.
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Le client n'a pas laissé de commentaire.

ANTHONY A.
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Le client n'a pas laissé de commentaire.

Jeffrey H.
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Le client n'a pas laissé de commentaire.

Betheny P.
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Le client n'a pas laissé de commentaire.

Shawn C.
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Le client n'a pas laissé de commentaire.

Paul G.
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Le client n'a pas laissé de commentaire.

Paul G.
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Le client n'a pas laissé de commentaire.

Dianne M.
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Le client n'a pas laissé de commentaire.

Philip F.
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Brittany & Lori at A1 Storage King are the best they helped us when nobody else would

Tammie R.
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I can not think of one thing you could do better. But would like to PRAISE BRITTANY for her exemplary service. She was EXCELLENT. Because of her I will always call this location if I ever need another U-Haul.

TOM M.
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Le client n'a pas laissé de commentaire.

David R.
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First Class

Michael S.
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This U-Haul experience was the worst I have ever experienced. It was not the final pick up location that was bad. We made a reservation at Champion Auto for an 8am pick up. No one was there. We called another location (C-Mart) close by and were told they had a car dolly so we drove to that location. After multiple phone calls to U-Haul corporate it was determined the car dolly they had wouldn't work for us. So we drove back to the U-Haul location we originally made the reservation at. At almost 9:30 still no one was there. We call the A1 Storage King location and confirmed they had a car dolly but they weren't sure what size and if it would work for us. So I decided we would drive over and measure ourselves. On the way to the A1 Storage Location we happen to see the Auto Sensation USA location and noticed they had multiple car dollies. We pulled in to find another customer waiting in the parking lot and he informed us they weren't open even through according to their hours they should have been. We then proceeded on to A1 Storage King. Lucky for us they had a car dolly that worked even though the computer system said it wouldn't work. This fiasco cost us about 3 hours in total which delayed our return trip to Michigan. If I was U-Haul I would refund our purchase for the debacle you created for us.

Scott S.
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The uhaul representative was wonderful

Michael C.
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Don't change a thing. Excellent customer service! A great uhaul moving experience! Thank you!

DARA S.
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N/A

Wayne B.
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Friendly service

JENNA C.
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Online pick up is the worst.

Tania G.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

billy M.
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Needed to check wiper blades. Had to stop 3 times at gas station to clean windshield due to rubber on blades being so bad.

Carmen C.
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Le client n'a pas laissé de commentaire.

Milton S.
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Actually none...the management was very nice and helpful.

Steven G.
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No improvements. The women working that day was very pleasant and fun to,work,with. She made the hole process enjoyable.

Frederick T.
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Le client n'a pas laissé de commentaire.

OSCAR A.
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Keep doing what you do

Andrew M.
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Le client n'a pas laissé de commentaire.

SKYE S.
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A new girl was there to help me with my Order and she was amazing!!! A great hire for the store. Thank you!

Steven H.
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Make sure the customer gets the extras before leaving, I had to return to get the dolly I had rented.

David F.
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Le client n'a pas laissé de commentaire.

Julio F.
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Le client n'a pas laissé de commentaire.

Earl C.
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Le client n'a pas laissé de commentaire.

Ed B.
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Le client n'a pas laissé de commentaire.

Thomas S.
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Le client n'a pas laissé de commentaire.

David M.
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Le client n'a pas laissé de commentaire.

rose M.
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The process was simple and seamless. I prefer booked on the phone and was on in and out the location with my truck in no time. What impressed me the most is on the phone I was asked what size truck i needed I said I don't know. The lady said well how much stuff are you moving I told her the pieces so she recommended the 10' truck with 4 hours pick up 12 noon to 4 pm based on the distance ect, and was she on point. Her knowledge and experience is impeccable. I don't remember her name but she made my experience with UHaul stressfree.

David G.
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Le client n'a pas laissé de commentaire.

Armando R.
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Le client n'a pas laissé de commentaire.

Michael R.
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Le client n'a pas laissé de commentaire.

Anne R.
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Dropped off after hours.. used the online app.. was fast and easy.. great way to make drop off quick and simple!

Edward A.
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Le client n'a pas laissé de commentaire.

rebeca L.
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Le client n'a pas laissé de commentaire.

Beebe T.
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Just simply be friendly and not act like it is a chore to return to this asigned location.

Noureddine B.
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Everything was fine...customer service was not as expected...not welcoming person in office.

Carla D.
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Le client n'a pas laissé de commentaire.

Elizabeth Y.
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Le client n'a pas laissé de commentaire.

Melissa F.
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Good experience, very friendly.

Ronald S.
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Le client n'a pas laissé de commentaire.

Tami G.
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Le client n'a pas laissé de commentaire.

Dawn A.
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The truck was nice and did run very well. The truck cab definitely needed to be wiped down inside. Seats, dash and cup holder area were dirty.

Dalphna B.
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Friendly and helpful staff. Easiest trailer rental I have ever done over the years. Equipment was well maintained and in excellent working order. I would definitely recommend A1 Storage King.

Sherry P.
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Le client n'a pas laissé de commentaire.

Kevin R.
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Le client n'a pas laissé de commentaire.

daniel H.
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Le client n'a pas laissé de commentaire.

Bob N.
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Le client n'a pas laissé de commentaire.

Marcellus E.
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Cons too

Michael S.
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Very fast and very friendly.

Wanda R.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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