Customer Reviews for A1 Storage King
(Concessionnaire U-Haul dans le voisinage)

502 évaluations

500 Martin Luther King Dr NW   Winter Haven, FL 33881

(863) 877-0501

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 5h pm
  • Ven : 8h am à 5h pm
  • Sam - dim : 8h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(863) 877-0501

500 Martin Luther King Dr NW
Winter Haven, FL 33881

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 5h pm
  • Ven : 8h am à 5h pm
  • Sam - dim : 8h am à 1h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Always great service when we use this location.

Jessica J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline C. 
Évaluation :
5

Very friendly, easy in and out and return.

James P. 
Évaluation :
5

I left a prior review on this store. I rented a Cargo Van this time and it's a nice van. The staff at this location is top notch in with friendly, and courteous with customer service. They do care about wanting to know of any minor repairs that need to be done for the next rental driver. After completing to exterior walk around I got to sit in the van while doing the inside check in so that helped. Also the lot person cleaned out the inside cargo area so that I didn't have to do it.

Scott I. 
Évaluation :
5

unfortunately when i went to the davenport location to pickup the truck i was informed that the truck was not at the location and that i had to go to winter haven to get it. this was out of my way but it had to be done.

skip S. 
Évaluation :
5

Very fair rates, great equipment & great service friendly, knowledgeable!!! Hands down y'all are the best!! I'll be glad to come back for your help when in need of assistance to accomplish my next task. Thanks. Respectfully, Pete McNulty

Peter M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianna W. 
Évaluation :
5

The poor lady there was short staffed and running behind, but customer service was excellent and she made it worth our wait by throwing in a few extra miles

Tiara L. 
Évaluation :
5

Super friendly and helpful!

Tim D. 
Évaluation :
3

From having to avoid taking a bus to Lakeland and back it would great for Winter Haven and Lake Alfred residents if A1 Storage King could have 2 cargo vans and 2 pick-up truck for in-town rentals. In-town rentals are always in need on the weekends. In March they had 2 vans and one 1 Ram pick-up. Now they just have one van available that I seen on lot on May 8. U-Haul is not like a regular car rental company like the two other local car rental companies in Winter Haven and Lakeland that have higher rental rates and smaller inventory of compact and economy cars that are in short supply and in demand during peak tourist season that harder fro these location replenish. U-Haul even with a milage rate can be every competitive for choosing U-Haul over a budget rental for a day when they also include a $200 deposit plus other insurance packages that's you might choose add on a car rental. U-Haul just wants to have a $100 deposit but you do that by including the estimated miles. If you have a low limit credit card choosing a U-Haul pick up truck or cargo van is a very good alternative to what a car company is going to charge for the same vehicle.

Scott I. 
Évaluation :
5

The staff was very friendly and went above and beyond to make sure the trucks were cleaned appropriately. It was honestly the cleanest truck I've rented.

Courtney V. 
Évaluation :
5

Excellent vehicle and the customer service lady was so nice and had great energy. Would absolutely recommend

Tyler T. 
Évaluation :
2

Not alot of room to maneuver with trailers. Have to back up in a street.

Thomas D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

nelly L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci H. 
Évaluation :
4

No enough parking

binoobkumar S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Nice

moises r C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER S. 
Évaluation :
5

Excellent service à la clientèle.

Jomar R. 
Évaluation :
3

We dropped truck after hours and checked it in via the U-haul application.

Diana T. 
Évaluation :
1

On our initial pick up day they didn't have the truck we needed so it got pushed a day. Then when we went the next day they still didn't have it and we waited about 30 minutes and someone happened to be returning the size we needed so they gave us that truck.

Brian V. 
Évaluation :
3

Have the truck where it's supposed to be where you tell us to pick it up at and also closest to where we live and the gas was not even full we had to go to three different places before we eventually got a truck and we had reservations since the 1st of February but the truck did run good and we didn't have any problems with the truck

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy J. 
Évaluation :
2

I was suppose to get van on Sat, wasn't available, went back Sunday was upgraded to a 10' Box truck, however, the engine light was on, so I had to comeback Monday. Lost a day of work and had to pay an extra month of storage at $168.00. Please consider crediting my credit card $168?

William C. 
Évaluation :
2

I returned the truck with more fuel in it than when I picked it up and the folk still charged me $25 for gas. That was uncalled for. The lady acted like she didn't have time to talk to us. Didn't give us any paperwork to sign it back in or anything. Very unprofessional. I wouldn't recommend these people to anybody.

Damon H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wendell M. 
Évaluation :
5

Your agent, a competent young woman (I don't recall her name), was very busy with the customer ahead of me. Nevertheless she acknowledged me and was able to get a truck for my rental needs without too much delay. She showed extreme patience and was very respectful. Her job skills were excellent as she had to wear “many hats” that day! You are very fortunate to have employees like her!

MARVIN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brenda D. 
Évaluation :
5

Would use anytime great service

artnatsher A. 
Évaluation :
5

Great experience from start to finish.

Teresa G. 
Évaluation :
5

Exceptional customer service both in person and on the phone. Very accommodating. Highly recommend using this facility!

Alex S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SYED K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn L. 
Évaluation :
5

Absolutely nothing!!! That location was perfect. No contact was absolutely wonderful and easy!

Tiffany M. 
Évaluation :
1

Due to dropping the truck off without interaction brings about uncertainty and suspension. Not a good deal

George B. 
Évaluation :
4

My original confirmed scheduled pick up (Chevron) did not have keys for trucks. She was rude and told me to figure it out! The worst customer service! I found another pickup spot, she was nice and did what she could to accommodate my needs.

Lisa L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monica B. 
Évaluation :
5

The only problem is is they keep forgetting to check the washer fluid and the van I rented and the 15-footer had no windshield washer fluid 😱😱

Tamara G. 
Évaluation :
5

When I went to pick up my van, the Uhaul employee mentioned that the website was down and they were having challenges uploading info..she apologized in advance and said she would go as quickly as possible to get me set..the delay was minimal but her friendliness and professional attitude was top notch

David J. 
Évaluation :
5

Queenie is the best …

Carter W. 
Évaluation :
1

The lady was very rude She didn't explain well that the prices online is a different price when you get there because she wants to charge by the hour and by the mileage and not by the day like I thought online it said

Silvana F. 
Évaluation :
5

First time and very happy and satisfied with service

Digno E. 
Évaluation :
5

Best customer service I have received in a long time. Helpful in ever aspect and went the extra mile to ensure satisfaction.

Jerry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kailey C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Haiden V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaKeisha S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james B. 
Évaluation :
5

Excellent UHAUL dealership

Mike M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bray D. 
Évaluation :
5

Personnel was courteous and very friendly. A pleasure to work with. Merci.

Carole J. 
Évaluation :
5

The staff was very friendly...I will definitely rent again from this location.

TERRI H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY G. 
Évaluation :
1

Better communication. I was charged excessively. I t was not communicated that I would be charged $1,19 for mile nor that I would be charged for 2 days when I only had the truck for 1 day. Also I didn't get the truck from the location that I made the reservation, I had to travel to another location after they luckily tracked one down. Unpleasant experience this time!!!!

jaymes P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RUBEN G. 
Évaluation :
4

The customer service representative was courteous and a pleasure to work with. I just didn't appreciate having to do business from the parking lot, which is obviously a management decision.

Robert M. 
Évaluation :
5

excellent service, helpful staff, the best service ever received from a Haul location ..

jean Michel J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Felix B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darius P. 
Évaluation :
5

everything was above any other service before. Im glad that I found this place. Thanks for everything

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNY P. 
Évaluation :
4

Mobile website is HORRIBLE

David J. 
Évaluation :
5

Since we dropped off after hours, cannot rate much on drop off.

Judy H. 
Évaluation :
5

Great place

Luis A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Terry H. 
Évaluation :
1

When receiving the truck, it was below halfway and had 60 miles left to empty. I returned the truck with 70 miles left because that's how I received the truck. I was charged for the gas not being full when returning even though I didn't receive the truck full.

Ashley M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia D. 
Évaluation :
5

Nothing...could not have been better!

Jennifer W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregg G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne C. 
Évaluation :
3

Stop charging so much

Denise C. 
Évaluation :
5

Possible have dollies and something to help get the items onto the truck but overall outstanding.

BELINDA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly V. 
Évaluation :
5

Check in needs to be easier, lengthy process and long customer service wait time, 69mins is ridiculous

Odeth A. 
Évaluation :
5

it was very hard to find parking during drop-off

BRAD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacqueline H. 
Évaluation :
5

Precio y servicio exelente.

Eduardo D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RON R. 
Évaluation :
5

Very great customer service, Can't say more.

Robert A. 
Évaluation :
5

Very professional representation of what a customer would expect from a Uhaul location.

Stanley C. 
Évaluation :
5

The customer service was great, and the experience was top notch!

Ed K. 
Évaluation :
5

I love the self check in and check out., very efficient.

Victoria G. 
Évaluation :
5

The woman I talked to both times was amazingly friendly and accomodating. Wonderful!

James N. 
Évaluation :
4

We were picking up before regular hours (which we didn't know), and there was no signage on what to do. We were worried we couldn't get our truck on time.

RHONDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Non les évaluations ont été soumises pour cet établissement.

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