Le client n'a pas laissé de commentaire.
JEREMY D
Customer Reviews for A2Z
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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A little tight but workable, fast drop-off, would recommend.
Daniel RNothing good service
Ramsey HSince this location is a convenience store, I was not sure if it was actually a uhaul location as well. Maybe more signage in the store.
Michael KI picked a uhaul center to pick up. You changed it to this location. It was hard to find as limited signage. Was a small convenience store turned i to a vaping/pot parafanalia and gambling store . They were not aware I was coming so there was a delay. Then I had to hook up the trailer myself so she didn't have to close the gambling. She then took a Pic of what I did and I was on my way. Don't change the locations. We pick them for a reason.
Richard BNeeded more like lighting
RICHARD HNot have the pickup location located inside a convenience store. The paperwork was being done next to jars of condoms, vapes and sex pills. A picture of my ID had to be taken with the phone of the store employee in order to complete the U-HAUL paperwork online. Didn't feel safe with my information or where it would end up. Store was very busy and only had one employee there running the cashier, drive thru and U-HAUL paperwork. I had to ask the employee if he needed to come and check the equipment or even see the equipment we were leaving with. Overall experience was sketchy and didn't feel like my information was safe what so ever.
ALLESYN AThe gas station attendant had no Wi-Fi and was put in a bad situation because he could not check me in, tried to pawn me off on another location, and then called his manager who told me it’s my day off I cannot help you and hung up on me.
Meredith CS.O.
Chris SThe problem wasn't with this location it's that I was shuffled around for 2hrs trying to get a tow dolly from location to location. Plus I was charged more when they moved my location.
TRYSTON BThe boxes I purchased and the dolly, were not available for me at A2Z, I had to pick them up at the SPID store. The boxes did not show up on the receipt but the person at A2Z did not mention that.
Melissa PThis is the only place in town that had a tow dolly. The guy in the building was training but still nice and the afm dude was super cool.
Jason BThis was my worst U-haul experience. I made my reservation online. It said the only location with the 6x12 trailer available was 4422 Weber. The location was 'smoke' or 'head' shop in the bad part of town. It was disgustingly filthy place. I had to go out back and get the trailer hooked up by myself. When I picked up the trailer I asked the guy if I could drop it at the Uhaul company store about 3 miles away with no extra fees. He said of course. I went to the Uhaul company store on SPID the next morning and they said my dropoff would be more than the rental. Crazy thing...they had about 20 of the 6x12 trailers available. I could have gone there in the first place. I went back to the pothead shop and they said I'm being charged a drop fee because the company store clerk did it wrong. She called a guy that said he's with Uhaul. He refused to give me his name or email or phone number and said he will fix the bill and I could wait there an hour or just trust that he would do his job. If you want to improve your experience have your website direct people to a Uhaul company store first. I don't even understand why you need to rent Uhauls out of a dirty dopehead shop when you have a beautifully maintained facility less than 3 miles away.
Ronald WThe trailer was missing the light extension cord so we had to wait an hour before one was brought to us so we could leave. Very frustrating as we were on a tight time schedule and this caused a delay.
Candace LGas station attendant is the one who assisted, but was the only employee, so had to attend to both the store and my checkout. Trailers were located behind the gas station in an alleyway parking lot where I witnessed a drug deal and then two individuals shoot up heroin behind a dumpster about 30 feet from where I was hooking up the trailer on my own. Fortunately it was daylight, but I would not recommend this location to any friend or loved one because of the lack of safety and help from the management.
Donald RThis location was behind a convenience store. There was no existing space, let alone enough to park a 15ft truck and trailer. I had no internet/location connection to utilize the UHaul app, nor any employees to assist in backing up a trailer to avoid blocking the drive-through. I passed a physical UHaul storage facility on my way to return my rental to a much smaller, less well equipped location.
Caden DBetter trained employees.
Oscar RMake sure the truck is not completely covered in mud on the inside of the truck
SANDRA GFirst, the U-Haul app was extremely slow and difficult to use during the return. Returned the truck the day before it was due but the return was never processed and there is no phone number for A2Z. I had to call the main U-Haul location in Corpus Christi 3 times before the return was actually processed. They completely wasted my time and were not helpful. Do not expect the U-Haul employees here to do anything to help you unless they absolutely have to. Such a poor location when I've had great experiences with other U-Haul locations outside of Corpus Christi.
Matthew KClean and wash the vehicle would be nice.
Thomas RWasn’t clear where to leave the rental.
Spencer LQuick service. U-Haul trailers are behind a small quick mart gas station….hard to see. Use google maps for sure. Quick drop off, but I (elderly) had to remove trailer from hitch myself.
JANICE M1st trailer received was nearly undrivable, lots of vibration any speed over 25mph. Staff was friendly and had no issue with me swapping to another trailer that was in much better condition. But not sure why that was not the one rented to me in the 1st place.
Albert MIdk how it was 95 dollars!!!!yall said a cheaper price n charged me more.
margaret SIt’s the location is what makes is weird and uncomfortable to rent from it’s not usual at all and very different in a uncomfortable way
MARK MHave someone at the location for check-in. Waited over two hours to be able to pick up our U-Haul. No one was there to even help us hook up the trailer! Would never recommend anyone use this location! So very disappointed.
Julie CThe location was tricky to drop the trailer due to a drive-thru lane very close to drop off point.
Dennis GLe service à la clientèle était génial. Trailer was in good shape for my road trip.
paul oHire knowledgeable personnel. Worst experience ever getting rental process completed. I will never rent from this location again and would advise all others to stay away.
Paul HThis is not a safe location. Broken glass throughout the drop off area. The location was a convenience store and there was only one clerk. Although he offered to assist, he could not leave the store unmanned. Clerk did not know how to do a check in and had to call someone. My equipment was not reported as returned and I was forced to deal with Uhaul recovery services. This was the only drop off location offered in Corpus in my online reservation. There are many much better locations in Corpus and I would have preferred one where you drive up and the trailer is disconnected and your receipt provided. I cannot understand why these were not offered. I will not book online again.
Ronald S