Évaluations des clients A&D Storage West LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de A&D Storage West LLC

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William B. le

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Poor location. Was back before 3pm, store did not close till 5pm and door was locked. Had to wait 15 minutes outside for someone to come out. Truck handled like crap. Rotors were warped so bad when you hit the brake it would almost shake the teeth out from your mouth. Out of alignment very bad. Inside of the truck filthy. Being a disabled veteran with a bad leg I wish I known this before getting it or I definitely would not of.

sue H. le

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Le client n'a pas laissé de commentaire.

Jillian L. le

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I was extremely disappointed to find that I had to check the truck in myself through an app or get charged a $20 "convience" fee. Why should I be charged extra for you to do your job and check the truck? The location was great however I likely will not continue using Uhaul because of this fee.

Terry S. le

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It is unprofessional to change the trailer size by saying that I was provided a free upgrade to a larger trailer at a different location. The original rental location changed with no notice.

Tracy K. le

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Physical location is filthy and unwelcoming at best. Someone from corporate needs to make a visit. That is, if it matters. Definitely won't go to this location again.

William B. le

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Le client n'a pas laissé de commentaire.

larry D. le

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I reserved this auto rescsporter trailer over a week in advance. I was supposed to get notification via email in 2 days, 4 days went by before I heard anything. I had to pick the trailer up at another location which was actually closer to me so that was fine. I called back to confirm my reservation at the new location, the person there had no idea what I was talking about.l, he stated he was busy and would have to call back on 30 min. I then called him back later and he confirmed that it was there and available but for the wrong date and time. I called back again the day of the rental and the person I spoke with had no idea what I was talking about but he did have one and when he looked up my info he stated that the rental was to be picked up at the original location I had called. He said if I wanted, I could pick up the trailer from his location because he had an 1 available so he changed the reservations to his location (location #3) and it all worked out in the end. This 3rd place was very friendly and accommodating.

Phillip H. le

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Truck was old and due for replacement but did the job just fine. Company was easy to work with and I would do business with them again

Robert S. le

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Le client n'a pas laissé de commentaire.

Brian R. le

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Le client n'a pas laissé de commentaire.

Barbara L. le

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I got charged for extra miles even though I had to drive 60+ miles just to pick up truck. then at drop off mobile check in didn't work

john D. le

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Le client n'a pas laissé de commentaire.

Mario B. le

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Le client n'a pas laissé de commentaire.

KATHERIN M. le

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Uhaul rep was very friendly!, but appeared intoxicated. Also, I was not informed that I would not have a ramp for my truck, which made moving very inconvenient.

Bethany A. le

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Le client n'a pas laissé de commentaire.

serena F. le

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Wonderful customer service, much greater than I would have expected!!! I’m very thankful for this location owner.

Francis B. le

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Everything was great! Mark was kind and patient and really helpful during the whole process. I am moving to Michigan and things were not turning out great, but renting a U-Haul was perfect and it really made the move go a lot easier.

Wages J. le

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Le client n'a pas laissé de commentaire.

joseph M. le

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Le client n'a pas laissé de commentaire.

david B. le

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Le client n'a pas laissé de commentaire.

MARK A. le

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Le client n'a pas laissé de commentaire.

Asa B. le

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He was so nice thank you

Jonalynn R. le

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Le client n'a pas laissé de commentaire.

MARK A. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Le client n'a pas laissé de commentaire.

Charles M. le

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Le client n'a pas laissé de commentaire.

thomas K. le

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Le client n'a pas laissé de commentaire.

Del L. le

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Manager/owner is a great guy. Helpful and available. Very convenient set up, have used them twice and will every time I need a truck or trailer.

LES D. le

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Le client n'a pas laissé de commentaire.

les D. le

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Le client n'a pas laissé de commentaire.

MARK A. le

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Le client n'a pas laissé de commentaire.

Derek L. le

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Uhal was leaking water in back department (you can see the patch on the roof of the truck), it was covered in mud that had dried. Addressed this with the man and he said the uhal we had has been put on the back burner over and over again intead of being fixed. Asked about charges due to the condition prior to taking and was assured that it's already noted. Look on my card and I've been charged for prior issues?

Marcus A. le

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Le client n'a pas laissé de commentaire.