Customer Reviews for ABA Recovery Service
(Concessionnaire U-Haul dans le voisinage)

1 561 évaluations

7145 Mission Gorge Rd   San Diego, CA 92120
(Past Kaiser Permanente about a half mile)

(619) 583-2532

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : 10h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(619) 583-2532

7145 Mission Gorge Rd
San Diego, CA 92120
(Past Kaiser Permanente about a half mile)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : 10h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario M. 
Évaluation :
5

Evan did a fantastic job helping get us set up with our trailer rental and the trailer performed perfectly.

JEREMY M. 
Évaluation :
2

Truck was dirty, not very friendly location

Albert R. 
Évaluation :
5

Caden was very professional and helpful. He did a great job.

MEGAN S. 
Évaluation :
5

none

Cara D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick M. 
Évaluation :
5

staff extremely helpful, friendly and professional. Helped make a stressful day much better. this will be my go to site for sure!

Lara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kirk L. 
Évaluation :
1

The tire blew out on the highway which could have been very dangerous and the response time of roadside assistance was ridiculous. It took almost 5 hours to get the tire replaced.

CASSANDRALORRAIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney I. 
Évaluation :
5

It was very concerning for me to have the young man Scan my drivers License into what appeared to be a personal cell phone! :/ Apparently that's how they do it but in this age of identity theft I found it weird!

Terri P. 
Évaluation :
5

Awesome service

vernon M. 
Évaluation :
5

I rented a dolly. Pretty straight forward. Kind young gentleman who was with a customer, but acknowledged my presence and said he would be with me as soon as possilbe. A great people skill

PENELOPE V. 
Évaluation :
5

I rent trucks here often, for our high school band program. Monty and staff are very helpful in getting me the trucks I need at the times I need them. Pick-up and return process goes very smoothly. This will continue to be my go-to location for getting trucks for our band events.

Kirk L. 
Évaluation :
3

The truck was given to me with fuel at just under half, I filled it so that I would be at half or the same upon returning it but I was charged for fuel anyway. I was also charged for 41 miles when it isn't that far between pickup location, base, my home, and back to the pickup location. I filled up on base, which was literally next to the building I was at.

Fotios F. 
Évaluation :
5

U-Haul ABA Recovery Service had impeccable service. Allowed me to extend my rental of their truck and worked with me the whole time. Wonderful Teamwork at this location. If future rental is needed, I will be returning to utilize their services again. Loyal repeat customer ðŸ'Œ Thank you U-Haul Team Honey Antar

HONEY A. 
Évaluation :
5

Evan was very helpful, polite professional and friendly!

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dustin D. 
Évaluation :
5

Follow instructions online and it's a breeze

CINDY F. 
Évaluation :
5

Excellent service!

JONATHAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca B. 
Évaluation :
3

Make the online check in easier and the instructions clearer

Gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAMRYAN S. 
Évaluation :
5

Best uhaul experience ever.

BRUCE F. 
Évaluation :
5

The vehicle only had a quarter tank so I had to get gas and then top it off at the end. Vehicle very dirty outside and windshield. The least that could've been done was have the windshield clean inside and out. This is the third time that this is happened to me with your vehicles. This is something that takes all of five minutes.

david T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PETER S. 
Évaluation :
5

Best service and excellent costumer service-

JOSHUA M. 
Évaluation :
5

👍😀✌

JOSE R. 
Évaluation :
4

The young man who helped me was very friendly, helpful and professional. My only concern was the very tight corners getting in and out of the yard, and the fact that we had to keep fighting the self-closing gate. I'm guessing it's not a very safe neighborhood.

JEFFREY M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Topaz C. 
Évaluation :
5

Great job Evan

Kevin G. 
Évaluation :
3

Personal I dealt with was "strictly business". I did not go inside, the personal had me drive into a gated area, back in the car hauler, he entered it on a PDF and I was out of there. It was an okay experience; got me in and out in a very timely manner.

THOMAS C. 
Évaluation :
5

I didn't sign up for coverage, and then the guy never told me I was being charged for coverage. Then when I brought the truck back, I couldn't do anything to get rid of the charge that I never signed up for or was notified of. It was a bummer and it kindof ruined my experience.

Brooke D. 
Évaluation :
5

Everything is good

MARIO G. 
Évaluation :
5

The young man who helped me was great. Very quick and easy drop off. Super nice guy, and really good service… drop off couldn't have been easier.

JOHN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
4

There was a last minute switch on the vehicle due to an unknown error so I accepted non-prepared (dirty!) van but it was fully functional for the 5 days of rental.

Stephen R. 
Évaluation :
2

The truck I got was old busted. Window cranks busted, passenger door didn't close all the way and damage up and down from to back. Thank god I got the insurance just to cover my but! Only thing that keeps me going back to that location is the staff is friendly!

Kyle M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DANIEL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

The mobile version to check in the truck after hours did not work. The “share my location” didn't work even though I followed the steps to allow location services. Every other part of the rental process was great.

Carina N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ejaz M. 
Évaluation :
4

There was just no parking.

Trevor C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JONATHAN R. 
Évaluation :
5

more space to park vehicles

Drew W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sherwood V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD YOSHIAKI E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRET W. 
Évaluation :
5

Awesome job

Rachelle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FREDERICK L. 
Évaluation :
5

Thank you to the young man on the scooter who was very kind & a pleasure to deal with.

BRIAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cindy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYSA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chiyen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ERIC G. 
Évaluation :
5

Picked up the U-Haul in San Diego, drove to Las Vegas turned it in in Las Vegas everyone was wonderful professional and experienced

Janice P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelley S. 
Évaluation :
5

Great staff !!

Mark J. 
Évaluation :
4

I made the reservation all together but for some reason it was all separate once we tried to return it which made the process a little more difficult.

Marisa S. 
Évaluation :
5

Very easy process to rent a truck!

Jeremy V. 
Évaluation :
3

Staff were excellent, helpful and professional.

EZRA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dirk B. 
Évaluation :
3

I would have said yes, but on a busy Saturday or I get they only had one person. Waiting over 20 minutes to get a van when I did the check in on line is too much.

JENNIFER I. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ARTURO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FARLEY S. 
Évaluation :
3

The men who were working here were polite and professional, greeted me quickly, and got things going after I got a hitch ball. I was told (by them) to buy my own hitch ball at the local auto parts store after my arrival on my appointment. Small inconvenience for me, I was under the impression that Uhaul provided them. Otherwise, the equipment provided was good, they personnel was courteous and helpful.

Scott T. 
Évaluation :
5

Both Associates were very helpful Upon pick up. The young man what is exceptionally helpful on the return on Sunday morning! 8/15/21

Daniel M. 
Évaluation :
3

I was charged 30 $for returning the vehicle with less than 1/4 fuel tank when I was given the vehicle at 1/4 tank and I only drive 11 miles. Everything else was great, but being charged like that last minute leave a bad taste.

Tyler L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVON FAGEL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dale W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Andy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARTURO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramiro L. 
Évaluation :
5

Everything was great. There was no room for improvement.

JAMES T. 
Évaluation :
5

everything went well for me so keep up the fantastic service..

MICHAEL I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNNY G. 
Évaluation :
2

Its very small. You can barely get out of the street the parking lot is so small. You have to wait for someone to manually open a gate we going to get into the yard. Side space is not even open to the public.

RICHARD J. 
Évaluation :
5

Staff was friendly, helpful and attentive.

Sandra M. 
Évaluation :
4

The small parking lot is a bit hectic especially with so much going on but they managed to make it work!

Kimberly S. 
Évaluation :
2

Very little space to maneuver and the entrance is not easy to see from the street.

Ben G. 
Évaluation :
5

Ask for Evan, you will get exceptional customer service!

JINA LYNN B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
4

Evan was great . However I am disappointed in the lack of urgency this company has shown in regards to issuing a reimbursement for the new tires I had to have put in the trailer . Mid travels on my move from Spokane to San Diego .

NICOLE F. 
Évaluation :
5

The young man that helped was very courteous and friendly. Great service

David W. 
Évaluation :
3

Despite having made it a self-check in appointment, I had to wait 40 minutes because my truck was not in an accessible environment and they only had a single employee working (who, for his part, was working very hard to get people's needs met quickly).

Reed V. 
Évaluation :
4

Excellent service à la clientèle. Wish you could go inside and use the bathroom. But the truck was great.

Benjamin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT C. 
Évaluation :
5

More efficient than others I have used.

MICHAEL M. 
Évaluation :
2

Upon return on Wednesday morning to the SD location, we were told there would be no refund due to an early return. The attendant was quite rude about it. We were disappointed their was no credits issued.

WILLIAM C. 
Évaluation :
1

I paid for a dolly, didn't get the dolly. I've been told I'll receive a refund as well and I'm unsure of when that will happened.

Jacob G. 
Évaluation :
2

I was there early so used the 24/7 option. The truck bed had a large amount of broken glass in it that we swept out. The key to the truck was in the lock box but the box was not locked. The software for the rental would not go to the page to take a picture of the instrument pane. I had to call the number and go through sending a picture manually. So the whole "short" time experience was about 45 minutes.

Bruce V. 
Évaluation :
1

Dont give out a truck with a bad transmission knowing the customer is driving 4 hours away

Nicholas R. 
Évaluation :
3

When I picked up the auto hauler I declined the auto safe package but the gentleman checking me in decided to add it and the sign the contract for me. They did give me a military discount which I appreciate. Once I noticed this issue I contacted the manager and gave him my information and he said he would look into it and get back to me, he hasn't yet almost two weeks ago.

Andrew O. 
Non les évaluations ont été soumises pour cet établissement.

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