Angela is a great help! The equipment was state of the art,thank you. The Andersonsmarilynn A.
Customer Reviews for ABC Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I would highly recommend this storage facility. Angela and Alissa were friendly, informative and professional. The units were very clean and the environment felt safe and secure. Abc Mini Storage, thanks for meeting all my needs at such a stressful time in my life!ANGELINA V. | Expérience générale
Great customer service best I have ever had with uhualDUSTIN J.
Le client n'a pas laissé de commentaire.James R.
Angela was very helpful, easy pick up and drop off a breeze.Jeff H.
nothing, it was great on my end. Love the texting updatesAmber S.
Le client n'a pas laissé de commentaire.Jason E.
It has a difficult parking area to get a large truck into. I would rate it higher for a small truck. Nice place, tho.Kirsten E.
Le client n'a pas laissé de commentaire.Laura F.
Le client n'a pas laissé de commentaire.Tammy L.
Thank you so much 🥰Michelle V. | Expérience générale
Staff was very friendly and helpfulSTEVEN H. | Expérience générale
ALWAYS excellent customer care!! That's why I come here for everything and send everyone who needs storage or a U-haul! Had to move twice in the last year and a half, ABC has made it easier! She goes above and beyond for her customers!!!ROIANE T. | Expérience générale
Le client n'a pas laissé de commentaire.Jim H.
Le client n'a pas laissé de commentaire.Monireh A.
Angela was great! Couldn't ask for better customer service!!Jared B.
Overly pricedKevin Z.
Something is wrong here you charged me two fee's one of $118,11 on the 8th of April and the orther $101,47 that is not right that makes the total $219,58 that is not right and I'm upset you have caused me a over drawing please fix thiscarol G.
The lady behind the desk was very nice, but extremely LOUD. She talked so loudly it was hurting my ears.Virginia W.
i forgot the persons name that checked us in but wanted to mention that she was friendly and i appreciate thatMichele G.
good serviceLanilei V.
Le client n'a pas laissé de commentaire.Monica A.
Le client n'a pas laissé de commentaire.BRIAN M. | Expérience générale
Staff was excellent to work with!KELLY J. | Expérience générale
Le client n'a pas laissé de commentaire.Robert H.
Great customer service!Sharon M.
Le client n'a pas laissé de commentaire.Mel F.
No place to park the vehicle, poor cell coverage so couldn't complete the online equipment drop off with the U-Haul app, then to be charged for FUEL, when I put the exact amount that was in the van when we picked it up; the mileage was wrong and that had to be dealt with.Scott B.
Le client n'a pas laissé de commentaire.JACK H.
Great place. Felt my items were safe and secure there. Friendly staff and always clean grounds.LORI M. | Expérience générale
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Soloman B.
Nothing. The manager is fantastic.Anna V.
Angela is top notch! Efficient, friendly and efficient! UHaul is very fortunate to have her. :-))Charles H.
Le client n'a pas laissé de commentaire.Bryan S.
Le client n'a pas laissé de commentaire.Cecelia J.
Le client n'a pas laissé de commentaire.ROBIN K. | Expérience générale
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.WILLIAM R.
Very pleasant and efficient to work with. I would definitely rent here again!PEGGY L.
Le client n'a pas laissé de commentaire.ANTHONY G.
Le client n'a pas laissé de commentaire.sheri R.
Le client n'a pas laissé de commentaire.Troy M.
Nothing! Great experience.Cheryl D.
Le client n'a pas laissé de commentaire.Janet M.
truck had engine problems which nearly caused a freeway accident. Obvious lack of maintenance.Joseph M.
Le client n'a pas laissé de commentaire.Travis G.
Le client n'a pas laissé de commentaire.Arthur L.
Well everything was fine i guess just sort of pricey on the per mile cost.John F.
Great customer service!! Easy checking in and checkout. Would recommend and will use again!Suzana B.
Angela provided us with excellent friendly service. I couldn't ask for any improvements.Steven D.
The equipment was well maintained, clean, and worked perfect. The proprietor was friendly, yet business like. It was a pleasant experience.John L.
Angela was very friendly and helpful for our needs. I'd highly recommend her to anyone needing a truck to rent.Steven D.
Actually everything was as it should be, no real negative comments I can think of.Jim C.
I had a great experience, the staff at this particular place was excellent!!pamela S.
Le client n'a pas laissé de commentaire.Joan H.
Le client n'a pas laissé de commentaire.Douglas K.
Awesome and helpfulRONALD C.
The self check in APP did not work, was on third time around when location clerk asked if need help and did the check in from there. Would get most of way through and it would dump me back to beginning. That was frustrating..GRAEME B.
Best customer service in Grants Pass! So nice and helpful! Very clean property and storage units.ROIANE T. | Expérience générale
I highly recommend renting a Uhaul from ABC mini storage in Grants Pass! Extremely helpful! I've never driven a Uhaul and was nervous to get the 15 foot. She saw a drive a Tahoe and reassured me I would be fine. It was easy to drive, pick up and drop off! She is amazing with customers! If she doesn't have it, she'll find it!Roiane T.
Le client n'a pas laissé de commentaire.Marla B.
GREAT experience!! I had a unit there for almost 2 years! Angela was the best....professional, helpful, accesable!!! I highly recommend them!!!ANITA B. | Expérience générale
Great doing business with them.JOSEPH M. | Expérience générale
Everything was great. No improvement needed. Fast, friendly staff and clean working equipment. Couldn't ask for more.Phil S.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.Jacquelyn P.
Le client n'a pas laissé de commentaire.Elijah L.
Le client n'a pas laissé de commentaire.Micah L.
Le client n'a pas laissé de commentaire.Michael B.
The agent that help me wrap my truck and help check me in with absolutely wonderful she was so pleasant to work with and so easy answered all my questions and made all of my transitions so easy I will definitely recommend using your company again and tell all my friends to go to her location to rent future trucks thank you very much. Sincerely Michael DillardMichael D.
Check under the seats to see if debris and food were cleaned out or just pushed back out of sight. When I rolled down the windows at speed there was a bunch of crap lifted into the air. I was not happy, I was covered with filth. When I went to clean the vehicle before returning, I found French Fries and a Corndog stick behind the seats. The surfaces that were imediately visible were wiped clean and created a false sence. The rest of my three day rental left me unhappy knowing the vehicle wasn't clean.Jim O.
No improvement needed. Angela is an excellent manager. Everything was so perfect and thank you Angela for making my experience a great one because of your efficiency.Dorothy T.
The girl (Angela) working there was so very courteous and explained everything in detail. I highly recommend U-haul, that location and the young lady as well. It was a great experience all the way around. Thanks so much. Shirley DunhamSHIRLEY D.
Le client n'a pas laissé de commentaire.SHARON S.
Everything was ready with no wait for check out. Check in was also easy (performed on-line).Matthew R.
Thank you for the help, I have used U-Haul services a lot over the years and this was easily the most smooth and best experience I've had.Frederick V.
Le client n'a pas laissé de commentaire.Travis B.
Le client n'a pas laissé de commentaire.Jim I.
Great service, thank you!Sandra G.
I certainly could not have asked for a better experience. The lady that helped me was so helpful. I give her a 10 star rating and U-Haul a 9 star rating. O will be using U-Haul in the future.SANDRA C.
Angela Lansdowne was the agent who provided me with excellent service. She was polite and cheery with many good suggestions. The 15 foot u-Haul was almost brand new and performed beautifully. Next time I need a U-Haul vehicle I will go directly to her office. She is a true professional with a superb personality.Lewis S.
Le client n'a pas laissé de commentaire.James H.
Never get rid of Angela! Amazing customer service!Beverly H.
Angela was great to work with!STAN J.
I won't go anywhere else. Great service, clean trucks. Angie and her daughter are a terrific team who give personal service. Merci.Gregory B.
Le client n'a pas laissé de commentaire.BRIANNA W.
Le client n'a pas laissé de commentaire.Jared H.
Great customer service, friendly, knowledgeable, helpfulMichael M.
Le client n'a pas laissé de commentaire.Linda G.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Thomas R.
Le client n'a pas laissé de commentaire.Karen W.
Love the people here! Thank you for going above and beyond to make me smile on my moving day :)Kimberly P.
The young lady that assisted us was very friendly and seemed knowledgeable.Wesley H.
Nothing.... this a great location! Angie and staff are awesome, always smiling, professional and friendly. This equipment is the cleanest we have ever rented. We will always use this location for future needs. Thank you, Jenine BJenine B.
Excellent service, efficient, helpful and very pleasant to do business with. Should I need storage or rental vehicle in the future I will certainly return to this location.ted C.
I drove a pickup 26 miles. I incurred a gas charge of $6 (1,2 gal.) even though I added 2 gallons prior to returning vehicle. 3,2 gallons of gas for 26 miles = 8 miles/gallon. Won't be renting this truck again. By the way, how does someone possibly know that 1,2 gallons of gas are required by simply looking at the instrumentation?Scott B.
Le client n'a pas laissé de commentaire.Kris K.
Had a good experience. Very helpful and friendly staff.Dale M.
Le client n'a pas laissé de commentaire.jessica P.
Le client n'a pas laissé de commentaire.Ricky F.
Le client n'a pas laissé de commentaire.Paul F.
Angela was so professional, friendly, and efficient. I was so glad that I could use ABC in between my moves!Marie B. | Expérience générale
Le client n'a pas laissé de commentaire.Damon N.
The manager went above and beyond with usTAMILLE C. | Expérience générale
Personnel were friendly and helpful! Really enjoyed dealing with their professionalism. The van was clean and very nice. Thank you for an enjoyable experience. Will recommend to everyone!laurel S.
Friendly and fastMonica S.
See above.DAVID C. | Expérience générale
Le client n'a pas laissé de commentaire.Diana H.
Le client n'a pas laissé de commentaire.Staci W.
Not a thing. The whole trip was a success.MICHELLE B.
Le client n'a pas laissé de commentaire.Mary K.
Angela is very customer oriented and pleasant to deal withKurt H.
The manager is outstanding. We needed a unit to store things during the fires In our area and she was most helpful. The place is beautifuly run.MICHAEL C. | Expérience générale
This facility has very easy access and is well maintained. I had one problem and before i finished talking to the manager she was working on getting it fixed. I would rent a unit again .GRANTS PASS E. | Expérience générale