Évaluations des clients ABC Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de ABC Self Storage

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Aaron T. le

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Le client n'a pas laissé de commentaire.

Ronald G. le

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Le client n'a pas laissé de commentaire.

Julie R. le

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Le client n'a pas laissé de commentaire.

Paula M. le

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Le client n'a pas laissé de commentaire.

James A. le

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Very helpful! The guy had the truck running and warmed up for me. Thank you!

kathryn T. le

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Service was excellent.

Anna L. le

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Store was a bit messy but it got the job done

kristina C. le

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Second time I have rented a u-haul from this location. Everything I need is always there. He explained everything clearly and was very helpful.

barbara R. le

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Le client n'a pas laissé de commentaire.

Clayton F. le

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26’ trucks and trailers should be scheduled and brought to where the appointments are made, i had to drive to two different places to get the truck/ trailer. ABC was great, it is not on them.

Thomas S. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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Le client n'a pas laissé de commentaire.

Richard P. le

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Everything was great, it was quick and easy

Gregory H. le

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Le client n'a pas laissé de commentaire.

Ann T. le

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Brad was great. He told me about the mileage I should expect, tow/haul usage, and many other things I had not heard when I rented vans previously. He suggested that I take the safe trip option for $5.00 - wouldn't you know on my return trip I got the fully loaded 15 footer stuck in the mud. The UHAUL assistance was great and I was squared away within 4 hours. Excellent Service!

David M. le

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Apparently Arizona doesn’t get much snow. Proper WINTER tires suitable for Vermont would have been greatly appreciated. I logged 200 miles which took 14 days as only 3 were safely drivable. As a result my economical UHAUL move was anything but. Please understand, this is not a slight on Brad the owner of Middlebury location. He was great!

james M. le

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Great customer service!

Wesley R. le

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Le client n'a pas laissé de commentaire.

James M. le

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Fix the network to read the digital signature

Keven K. le

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(sorry, I was not at the drop-off)

Bonnie G. le

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Yes picking up the equipment went great! Brad wen above and beyond to satisfy our requests!

Ann T. le

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Brad was very helpful; he explained mileage on the truck, fuel usage with tow/haul on vs. off, and thoroughly answered my questions. I had some rain leakage on the truck and he immediately hopped into the truck to have me point out the two areas. Great experience!

Bradley H. le

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Le client n'a pas laissé de commentaire.

linda W. le

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Le client n'a pas laissé de commentaire.

Jeff N. le

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Customer service people were quite accommodating in granting me extra days due to North Easter.

Elizabeth G. le

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Le client n'a pas laissé de commentaire.

Dean C. le

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This was not the location that I had requested to pick up the truck. Instead, this was a 1 hour drive, one way, out of my way. Forcing me to expend more money in gas, time wasted, and looking for a friend that would now drive out of his way to take me to the facility. Plus, I was not compensated for this extra burden, but instead told that I would not be charged for the extra milage. Wow, thanks for that slap to the face. This experience left me with a very negative of U-haul.

Bobby J. le

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Way too expensive for a one way trip for $1024.00 had it for 3 days. If I had rented one for a round trip would’ve been $30.00 per day. ??

Michael R. le

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Le client n'a pas laissé de commentaire.

Herbert S. le

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Easy and good value!

heidi D. le

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Excellent service

heidi D. le

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The service and truck were excellent thank you for your service

Daniel M. le

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Very friendly and helpful!

jennifer E. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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The vehicle had worn windshield wipers. And, when I went to pump gas to the specified level, the vehicle would not read correctly. I guess I gave you a bonus on the gas end. Vehicle ran well, held the road nicely and had plenty of power to get up hills. The sound insulation in the vehicle was lacking as it was pretty loud from engine and tires. Good value overall

richard B. le

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Le client n'a pas laissé de commentaire.

Amy C. le

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Brad was great - called ahead of time to make sure I had a cell carrier that would work there, and then he was available by text when I had doubts about the online check-in. Will definitely use the service again!

Darlean J. le

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Although I had to travel far out of my way to pick up my truck, this was not a reflection of the provider. U-Haul as an organization should do better for customers. He went above and beyond to make sure I was safe and prepared for my trip.

Fred P. le

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Le client n'a pas laissé de commentaire.

CARRIE A. le

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Le client n'a pas laissé de commentaire.

David H B. le

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When the manager is off-site you can use UHaul's phone app, which works well if you have a cell signal. I've worked with Brad the manager a number of times since he opened years ago, and working with him has always been a pleasure....very knowledgeable, fair and flexible--he goes the distance. Thanks.

Alexander C. le

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Le client n'a pas laissé de commentaire.

Lee D. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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N/A

Mark N. le

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You guy's are on top of your game!

Melissa G. le

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So much better than reserving a U-HAUL online! I called and got great customer service both on the phone and in person. Truck was great. Thanks!

Kenneth M. le

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Le client n'a pas laissé de commentaire.

james B. le

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Le client n'a pas laissé de commentaire.

Mark N. le

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Le client n'a pas laissé de commentaire.

Mary M. le

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I got there just as he was closing up because I forgot to schedule in time to get gas. He let me check in and even did an inspection. Even though we both knew the truck wasn't really due until he opened the next morning, this way I knew there would be no surprises. Thank you!

Timothy W. le

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To expensive the rates uhaul charges

Thomas H. le

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Be open more days of the week.

Andrew F. le

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Le client n'a pas laissé de commentaire.

William S. le

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Brad is very professional. I’ve rented from him a number of times and always a great experience.

chris O. le

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Le client n'a pas laissé de commentaire.

Mary R. le

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Le client n'a pas laissé de commentaire.

Greg H. le

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Le client n'a pas laissé de commentaire.

Milcielys B. le

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It is very important for first time customer's to not feel rushed and to be guided calmly throughout the first UHAUL experience. God bless you.

Mary R. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

wendy A. le

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The owner was amazing thanks so much

William V. le

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Le client n'a pas laissé de commentaire.

rosie E. le

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Le client n'a pas laissé de commentaire.

Sharon B. le

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Le client n'a pas laissé de commentaire.

Steven A. le

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Do a better job communicating with your vendors

barbara B. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Le client n'a pas laissé de commentaire.

karl D. le

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Le client n'a pas laissé de commentaire.

Paula M. le

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Le client n'a pas laissé de commentaire.

Todd S. le

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Le client n'a pas laissé de commentaire.

Bryan T. le

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Everything was great. I dropped off the truck after hours and I received a phone call the next morning letting me know everything was taken care of and the receipt would be emailed to me. We got lost trying to get to the location and the owner/manager was very understanding.

margaret C. le

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So easy to return!! All went very smoothly!! Thank you!!

michael B. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Store was an absolute mess. Dirty, dusty, disorganized. Totally disgusting. I think it was the bottle of salad dressing at the register that was the icing on the cake. Looked like a hoarder lived there. Person was very nice though. Experienced in trailer. Quick pickup

Katharine G. le

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Brad is GREAT. He runs a great establishment and he is nice.

keith L. le

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Le client n'a pas laissé de commentaire.

SUSAN M. le

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Le client n'a pas laissé de commentaire.

Paula M. le

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Though online check -in did not work for me, and that was frustrating, Brad is an amazing Owner/Uhaul Representative; not even scheduled to be at work , he made sure to be available and once he was made aware of my problem he had me checked out and on the road in minutes. Highly recommend.

katherine B. le

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Le client n'a pas laissé de commentaire.

john M. le

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Owner Brad was helpful and easy to work with.

mary R. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Le client n'a pas laissé de commentaire.

Justin S. le

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Le client n'a pas laissé de commentaire.

thelma G. le

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Always helpful. Thorough and detailed.

bill B. le

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Your user experience with both your app and website for on line remote check in is really poor. I wasted forty minutes trying to pick up the van outside of hours between the app, the website and dial in customer service. It is not at all intuitive. Brad who owns and runs the facility was outstanding and when I finally gave up on trying to go through your online tools and dial in service he helped me as he had given me his cell number. He was super efficient and I would recommend him and ABC to anyone. The corporate end of things needs help from Uhaul itself.

William S. le

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Professional service.

ernest S. le

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Le client n'a pas laissé de commentaire.

Cynthia S. le

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Le client n'a pas laissé de commentaire.

joan S. le

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Very courteous service during phone contact, pick up, and return. The van was clean and in good running condition. Good value for the price and would recommend U-Haul to a friend and particularly this dealer.

Edwin G. le

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Le client n'a pas laissé de commentaire.

robert R. le

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Le client n'a pas laissé de commentaire.

claire L. le

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Le client n'a pas laissé de commentaire.

michael B. le

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Customer service was excellent. The rep actually found us a better deal and set it up. Very helpful!

steve S. le

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Nothing but praise for Brad. Went well above and beyond to assist with my rental.

Michael M. le

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Le client n'a pas laissé de commentaire.

RALPH E J. le

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Le client n'a pas laissé de commentaire.

Katharine G. le

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Brad is a super nice guy! Very helpful. I have an art exhibition that I have been traveling around the country. I always use his vans to carry the pieces -- and it is always a positive experience. I will continue to recommend this location.

Michael C. le

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This guy has been here for years he is great...

Michael R. le

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Le client n'a pas laissé de commentaire.

Rob B. le

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Le client n'a pas laissé de commentaire.

andrew b. le

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Very convenient and easy to use.

DAVID D. le

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When I moved to Middlebury, I found that I hadn’t downsized enogh. The staff we great in informing me of options, providing internet access, and help with a padlock. Good people to work with.

KANDICE H. le

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I would highly recommend ABC self storage. Their units are clean, nicely taken care of, safe, and well-maintained. When I needed help, they were at the ready at all times. I very much enjoyed them.

MICHELLE D. le

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Great service

linda g. le

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Easy to work with and very friendly.

ana m. le

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Very clean and friendly place. That's all one needs when going through a transition! It helped me tremendously! Good luck!

DAVID L. le

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Very professional

MARVin V. le

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The unit was perfect for our needs; the staff is exceptional, they were really helpful and provided us with some great tips; highly recommend!

SCOTT H. le

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When I had a problem with my lock, the staff person was extremely helpful and resolved the problem for me. I had no other problems.

ELIZABETH D. le

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Everything was fine

JOHN P. le

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Very friendly and accommodating service. Am pleased with the experience!!