Évaluations des clients ABC Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de ABC Storage

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Mark R. le

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The inside of the vehicle was extremely dirty. There were many things with he exterior that were not noted as for damaged which I spent a considerable amount of time with. Lastly, should be told that you will need the code for leaving as well. We had to make calls in order to get out.

Nathaniel E. le

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The trailer was beaten up badly. Did not get paperwork from the pick up sight.

Christine B. le

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Le client n'a pas laissé de commentaire.

Mike R. le

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Disappointed Uhaul did away with military discount.

david L. le

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Le client n'a pas laissé de commentaire.

Daniel P. le

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Le client n'a pas laissé de commentaire.

Michele M. le

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Le client n'a pas laissé de commentaire.

Raymond T. le

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Le client n'a pas laissé de commentaire.

Nia K. le

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Make sure auto transports have the appropriate parts and are not old or broken. The tire straps and the cupler was old and worn. The tire mounts kept slipping off my auto's tires. The cupler had to be replaced.

Kathy B. le

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The personnel could be a bit more friendly.

Kari C. le

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Le client n'a pas laissé de commentaire.

Lori R. le

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Well I attempted to use a prepaid debit card and wouldn't take it. Then was told I had to go get cash and the exact amt. because they didn't have change. Just not an organized or knowledgeable location.

Shelley F. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Roy G. le

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She was very proficient at multitasking taking care of customers and answering the phone!

Amy W. le

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Lady was kind of rude at first. Did not do walk through with me on truck to see if any scratches before letting me take it so when brought it back tried to say I scratched the top of the truck.

Christina O. le

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Excellent service!!

Michael F. le

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Le client n'a pas laissé de commentaire.

David H. le

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The truck was somewhat dirty on the exterior but that could be expected due to weather that we have had. Also, the truck was not parked on pavement so when I pulled away I was kicking rocks out of the tires for several miles. A bit disconcerting as I was concerned about causing damage to other vehicle(s).

JESSICA D. le

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Le client n'a pas laissé de commentaire.

louis g A. le

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I rent weekly from other facilities and this was one of the worst. No help to load trailer. Found trailer it was stuck in the mud had to dig it out getting myself muddy and filthy. Upon return their hours say open at 9am. Dropped the trailer off at 12 and they weren’t there so I had to unhook and unload by myself. If I ever have to go back to this place I will cancel the appt and go with another company.

Mike C. le

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Someone other than myself was going to pick up trailer so wanted to have everything processed and ready to go. However that would have started my 24 hour time period even though he wasn't going to pick it up for 2 more hours. This was an inconvenience.

Debby M. le

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Close down that site! If any of the questions above had a rating of very poor, that's what I would have clicked on

Charles H. le

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Le client n'a pas laissé de commentaire.

Barbara C. le

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I read so many horrible reviews about another U haul place, I was expecting this one to be the same way. Other than an interruption from someone who had purchased blankets and was sent there even though she had told the place he had come from she didn’t have enough. She got on the phone and found him all the blankets he needed. I was impressed. She then finished my rental and a storage unit rental in less than 15 minutes. Awesome.

Maria S. le

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Love coming here. Super friendly and quick service! ??

Kevin D. le

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Le client n'a pas laissé de commentaire.

CHRIS T. le

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Not a thing Gina was great and I will definitely be back in the future

Jesse C. le

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The uhaul website was pretty difficult. I wanted to pick up the truck fave to fave to not have to deal with download the app and all the other steps involved. I was supposed to pick up at a complete other location on a different side of town and lots of other issues happened as well. It was a complete hassle. However Gina went above and beyond customer service. She met us after hours personally to help us and made the whole experience so much better. I give 5 stars to Gina our representative but 2 stars to the uhaul website. Thank you so much Gina for the wonderful job you did and for being so understanding and nice. Because of you we will attempt uhaul again for our truck rentals in the future!

JENNIFER B. le

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Did not hook up trailer correctly. Did not record gas correctly. Sold me the wrong lock one for storage unit not truck. Did not provide information about refueling. When I called to dispute gas opened ticket did not take any information to contact me or advise me. Very rude I recorded her I'm filing a BBB complaint escalate to corporate office.

beth B. le

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The lady's phone wasn't working very well. Never recommended me putting the lock on the back. Even though it was going to be empty it should be done as the latch popped open and apparently I was going down the road with the doors opening and closing. The lights didn't work properly as she had me check on the break lights not the turn signals. I ended up going to the Napa location in Fremont NE and they help diagnose the issue. They were extremely helpful.

Jon H. le

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Le client n'a pas laissé de commentaire.