Évaluations des clients Access Self Storage Oak Cliff

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Access Self Storage Oak Cliff

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Jose A. le

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I’m am not satisfied with the rental bill that I got. They charged me more then they should when I clearly drop the trailer at 11:55am and also have pictures of the time of drop off. When I got the trailer the guy only told me that I had to have it back at 12:30 he didn’t even mention to me that they didn’t open till 1:00.

Tammy C. le

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Lower the prices for people going under 5 miles, I only went around the corner from where I rented and was charged about 40.00 bucks. The young man said I went 1 mile.

Alice S. le

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Le client n'a pas laissé de commentaire.

Lisa P. le

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We had to wait 20 minutes after they opened for someone who knew how to check in equipment to arrive. We were overcharged for our rental by $220. Had to call UHaul to research the charge. Now have to wait for an Area Field Manager to approve our refund.

Kevin Y. le

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Helpful, friendly staff and had everything we needed for our move.

Bridget L. le

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Le client n'a pas laissé de commentaire.

Hao N. le

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Le client n'a pas laissé de commentaire.

Melissa T. le

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Le client n'a pas laissé de commentaire.

danielle W. le

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Le client n'a pas laissé de commentaire.

danielle W. le

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Just need to be a little more organized Some how my contract info was entered for another customer. Scary to experience my info mistakenly entered to someone else contract

Nephrite L. le

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The manager called to check on me. When I arrived he was waiting to give me proper directions and was very helpful. Also very friendly. The entire process was very easy and pleasant.

christopher R. le

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Great experience with great staff

nicole M. le

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Service(transactions)was a bit slow but great customer service

SYLVIA S. le

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Le client n'a pas laissé de commentaire.

Donna H. le

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The UHAUL was returned on time, cleaned and within anticipated mileage , yet I was overcharged . A month later and unauthorized payment has been made to my account of which I've contacted the BBB about.

LAVONDA E. le

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Le client n'a pas laissé de commentaire.

Sarah W. le

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Customer service off the bat was frustrating and disappointing. I rented a 10' truck and was told I had to bring it back to that location, but that was never communicated to me in emails. I then had to get a 15' truck, which was not swept before and had glass in it. Process took much longer than anticipated. Really dissatisfied with overall experience, including the quote on the price which was much different online.

Linda H. le

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Great experience! Friendly and helpful folks!

Gabriel T. le

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Do change anything it was quick and easy.

alma C. le

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Le client n'a pas laissé de commentaire.

Kendrick W. le

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Le client n'a pas laissé de commentaire.

Yolisma G. le

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Good service

Shonita S. le

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Le client n'a pas laissé de commentaire.

Joyce N. le

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Le client n'a pas laissé de commentaire.

Victor B. le

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Definely don't like the reservation part I wasted almost 4 hrs of my time with the corp. Office calling me telling me they fixed everything but didn't had to have another rep try to discount 50 dollars but it didn't make the situation better communication and notes need to be push on the team members horrible experience this time for the corp. Office

MARJORIE F. le

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My vehicle indicated a problem with the lights on the trailer not working. The young man checked it out and could not find a problem so he sent me to a bigger rental place in the area to switch out the trailers. He was very concerned about out safety in driving. I appreciated their concern and actions. Arrived safe and sound

Darvella A. le

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Le client n'a pas laissé de commentaire.