Évaluations des clients Ace Hardware

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ace Hardware

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vickie b. le

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Le client n'a pas laissé de commentaire.

Travis T. le

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When I brought the rental back I had filled it up the the level that I was told to by the contract. Whoever the young kid that checked me in said it was not to that level. By this time the guy at the counter had charged my card for the fuel and a fuel fill up charge and an extra day. I requested that he walk out to the truck to look at the fuel gauge which he did and realized the fuel was at the correct level and that somehow I had been charged for an extra day. Now he had no idea how to refund me. After waiting for him to call U Hual and hearing them say they could not help and that he had to call his district manager or somebody to figure out how to refund the amount that had been incorrectly charged. After all this he said he had it fixed , until the next day when I receive three email receipts from U Haul all with different charges. Now I have to go back to the Ace in Lebanon Ohio to figure out how to get my refund and they unpolitely told me they couldn’t help and that I would have to call 1-800-GO-UHAUL. After a 45 minute conversation they told me it would be 3 to 5 business days. It’s amazing how you can get my money immediately but can’t refund for 3 to 5 business days. I’ll never use Ace of Lebanon Ohio again and will look for other opinions instead of U Haul.

Yueh-Chiang H. le

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Le client n'a pas laissé de commentaire.

Anna C. le

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Dont use online truck return. It took me over an hour to get the website to work.

Ann P. le

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Experience was great. They helped us hook up the trailer and spent some time making sure we understood how to hook and unhook it.

Vivian Hatfield H. le

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Service was great!

jim w. le

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Great experience

Lawrence P. le

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Easy and hassle free drop off.

John J. le

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Very convenient

Timothy F. le

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Le client n'a pas laissé de commentaire.

Lawrence P. le

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Seamless turn in.

Karen C. le

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Le client n'a pas laissé de commentaire.

Robert L. le

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The staff were very friendly and professional. They took time to explain everything on the rental contract.

daryl h. le

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Le client n'a pas laissé de commentaire.

Rick N. le

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Le client n'a pas laissé de commentaire.

Thalia C. le

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They are very fair and understanding. Very nice and helpful.

Adam O. le

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No one there helped us. I had to go bitching complain to get anyone to help us. After I did that it was fine. But I should have had to wait 5 minutes for someone just to go get them. When they are sitting out front of the computer doing nothing.

MARTIN C. le

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retail facility was understaffed on return, resulting in a rather long wait to return trailer.

david c. le

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Ask more questions. Hauled a motorcycle to Sturgis and back. I wanted an enclosed trailer. Put a 5’x9’ On order got it home and the door opening is 4’ high really! Then come to find out that there were no tie done loops in trailer. My first hauling a bike, and I did tell them what I was doing. Other than that all good

Kevin S. le

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Le client n'a pas laissé de commentaire.

Tracy A. le

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Le client n'a pas laissé de commentaire.

david w. le

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Online booking app failed so I had to walk in and rent from scratch.

William E. le

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Le client n'a pas laissé de commentaire.

Robert R. le

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Le client n'a pas laissé de commentaire.

Matt J. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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Le client n'a pas laissé de commentaire.

David P. le

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Helpful. Professional. Will use again.

Zachary V. le

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Le client n'a pas laissé de commentaire.

Sean C. le

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Le client n'a pas laissé de commentaire.

matt m. le

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When I dropped the truck back off I entered the building passing 2 young workers, walked to the back of the store. Waited 10 minutes for one of them to come help me. When no one came back I walked to the front to ask one to help me. After finding the two young workers I realized they were working on something for one of their personal vehicles.. All in all I waited around 25 mins in a Empty store ( no other customers) because they were to busy working on their own items while on the clock.

trustworthy s. le

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Le client n'a pas laissé de commentaire.

steve r. le

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Le client n'a pas laissé de commentaire.