As always Act 1 goes above and beyond to make sure service is prompt and hookup is secure, and as a repair shop equipment indicator lights etc. are ALWAYS checked and working unlike the majority of locations.
Matthew N.
Customer Reviews for Act 1 Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very polite and friendly man.
tony S.Was excellent Shane is always a pleasure to deal with, always inviting polite and very friendly.
Myles V.Shane is the most helpful UHaul person I ever encountered, 6 stars.
Christopher C.We have used this location on several occasions. Agent is exceptional. Very helpful, informative and very positive. Completes all check out and check in procedures with or for you which is service above and beyond. Very appreciated. Highly recommend this location & agent.
Michael C.Shane was very informative and help ne locate my trailer electrical and was very cheerful and always smiling
Christine J.Website for reservations is a bit of a chore . Unable to expand text on my device hard to use . Assumes I need accessory then in little print at bottom of page box says no thanks don't need overall this a great company
David S.The owner was willing to come in after hours to help us pick up the truck. So kind and curious on the phone and in person!
Sherry M.Great service, was in and out quickly. Very helpful!
David H.Nice @ conviniant place to find shayn was awesome too deal with thank you
Mark B.Location is ideal easy to find personnel that run the store are exceptional and easy to deal with extremely helpful and quick to get you rolling
Zachary S.Owner was great, very helpful. Wanted the best for the customers
anthony C.Very happy with our service.
wayde M.I like that this service is local. I would not have used UHaul had I had to drive to Kamloops (63 km one way). The barriere location is close to the highway so it's very convenient for all to use. Merci
blake M.Very helpful, friendly service!!
Kate-Lynn L.Uhaul operator went above and beyond by coming out and picking myself up and bringing myself to the office.great guy would definitely recommend..thank you
desmond P.He was very helpful and he did a wonderful job of helping us to get us on the way and to get us going.
Barbara W.Nothing, they were amazing, no improvements needed, very helpful and kind!
Kate-Lynn L.Outstanding service and attention to detail.
TROY Z.Excellent service.
Kirk B.Process is simple and quick. We have picked up from this location several times lately and happy each time!
ken V.On bigger trailers have a jack to lift and let down!
ken V.The gentleman at this location was very friendly helpful and a pleasure to deal with. My elderly mother was moving and she had never needed a trailer before. The owner met us at the location, walked us through the process and made a life long customer in me. I will recommend any and everyone in the Kamloops and surrounding areas. To make the extra trip to use u-haul in barriere at 388 hall rd
Curtis P.I was thoroughly impressed with Shane and his operation. He was very professional, and went above and beyond to make sure I was taken care of. I will definitely be renting from this U-Haul location again, and recommending Shane to others.
Amanda J.Person who helped us was very friendly and helped us back up the trailer into the drop off area when we had difficultly. Having a drop off in Barriere was great!
Frank H.Awesome location always very friendly
Phil M.Shane was very helpful, informative, and accommodating for the third time that I have had to rent from u-haul during the process of moving my mom. I greatly appreciate everything he has done for my family and it was very convenient to have him local to Barriere, BC.
sandra S.The unit had two flat tires. One was fixed, I $500 to rent a 12' trailer for 4 days. I will never use UHaul again.
takota C.No complaints
Ken L.Shane was incredibly accommodating with the return of our u haul trailer from Saskatchewan. Would highly recommend his service.
MARION K.Shane went to a lot of trouble to make sure we had a van so that our move went smoothly. Very thankful to him.
Susanne B.The chap was very friendly and accommodating. He made sure we had a vehicle and was most helpful through the whole process. Much appreciated.
Susanne B.Very efficient in getting me the items I needed.
Richard K.Bigger box trailers, 8×10's
Jared M.Get rid off the people in the langley , Surrey location ...they call you a liar and argue with you ..and tell you to fk..off..how blooming rude....( at least get them the proper training in Customer service)
Rene M.Very good service and Shane is very helpful.
Somiat T.Excellent customer service from this local business
mark C.The man loves Tim Hortons and this is the best uhaul place I have ever used.
Christopher M.Great customer service!
Richard K.Shane is super helpful, knowledgeable and his office e has a small town friendly feel. Good selection of uhaul as well. I will be using only this location whenever possible rather than go all the way to Kamloops. Very visible from highway too'
Lori S.I found the price was high, in saying this it was my only choice. I was doing a pity move for a guy I knew who had nothing, if I had given him the money it cost me $252. Plus a $100. In gas he would have been better off.
Frederick M.Excellent customer service! Great location from highway!
ernie L.Great service! Accommodated our schedule, was helpful and just a super guy to deal with.
Jon L.Nothing The gentleman was thorough, pleasant and very helpful & accommodating Highly impressed
RENAE P.Amazing service and would make the trip to use Act 1 again aswell as recommended to a friend.
Matthew T.The owner was great and helped my wife and I with loading and explaining the trailer! 5/5 would recommend!
ROBERT E.Great guy. He was awesome
Andrew L.Great service and convenient to have a uhaul station in barriere!
MARVIN B.Super happy with the service, conveniently drove by as I was thinking about a trailer. Unfortunately don't remember the name of the rep. But he was honest, straight to the point and helpful. Had me set up ,hooked up and on my way in no time.
casey D.I would recommend Barriere u-haul to everyone. The service is impeccable and vital for our community.
MICHELLE Q.He is a real friend to customers and is very understanding gentleman
DAGUCHI W.I was happy with the service and professional. Eugene Korbut
Eugene K.I had reserved a 6' by 12' from Kelowna BC, ran into nothing but roadblocks - they didn't have one in Kelowna … had to drive to Barrier BC to get the size of trailer I needed …. Was Not happy … if it wasn't for the guy in Barrier Uhaul he made the trip worth wild Great guy we give him a 5 Star rating for sure âï¸âï¸âï¸âï¸âï¸
mike F.Keep doing what u r doing
fred C.