Very friendly staff and convenient location. Overall a great experience renting a uhaul for the first time.Ricardo C.
Customer Reviews for Adams Ave Moving Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
San Diego, CA 92116
(Adams ave and alabama)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 5h pm
- Dim : 9h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Explain how to return the trucks in a better way. I took 30 minutes trying to figure out what to do since I had a login with a different email. It would not allow me to do the return and kept saying my time ran out. I finally figured out I could go through my email to return the truck.Jamie C.
Le client n'a pas laissé de commentaire.joemar M.
Le client n'a pas laissé de commentaire.Erick M.
Great service from Nestor and Paola! Thank you!Betty B.
Great people ... Easy in and out....Michael B.
Friendly staff, easy instructions & easy drop off. Had to push back my original drop off time because we were running late & had no problems. Highly recommend this location!Sharoll D.
Very friendly and fast serviceJuan P.
Le client n'a pas laissé de commentaire.lucia D.
Le client n'a pas laissé de commentaire.Theresa C.
Le client n'a pas laissé de commentaire.Berenise N.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Ann W.
Great customer service and friendly staff.Colin M.
The people who run the place were amazing , they made me feel welcomed and at home , the service matched the and exceeded the quality of the vehicleJames W.
I thuan everything is perfect.Miguel Ãngel D.
Good location but 10 miles away from scheduled dripping locations.Carlos A.
Very helpful spot. Went ovef all components of the trailer with me. Felt very comfortable with my trip and that everything was setup correctly. Merci.Richard D.
Le client n'a pas laissé de commentaire.LYNETTE B.
Le client n'a pas laissé de commentaire.Robert S.
Too many vehicles and trailers on a small lot. Hardly anywhere to park if you come later in the day. Staff was great and helpful just needs to be cleared out a little.Alex B.
always fast and friendlyThomas M.
Le client n'a pas laissé de commentaire.Matthew S.
You should not ask customers to put the furniture blankets back into the bags; just folded neatly ought to be sufficient. I cannot imagine that the plastic bags are so expensive that they must be recycled, customer to customer.John R.
Be able to p/u uhaul at requested siteDaniel S.
Le client n'a pas laissé de commentaire.Joshua L.
The employees were helpful, friendly, very professional, and help me attach my trailer with no problem. I would definitely recommend this place to my friend and I will be using them again when I need to.Nick O.
Le client n'a pas laissé de commentaire.Angela S.
Le client n'a pas laissé de commentaire.Stanley C.
Staff was ready for me when I arrived. Technician helped to hitch trailer was excellent and showed his experience. Pleasant and quick return in less than 5 minutes. Great service!!Carlos A.
Le client n'a pas laissé de commentaire.John michael S.
They always are beyond expectations they are so friendlyRuben M.
Le client n'a pas laissé de commentaire.Kathy C.
Friendly and helpful staff made the transaction :)sean R.
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.Allison B.
Le client n'a pas laissé de commentaire.Joe H.
Le client n'a pas laissé de commentaire.michael D.
They dude was quick on the return trailer and just like that everything was concluded fast and easyJesus O.
VERY friendly and helpful staff. The experience was easy and stress-free. Rented a pickup for a short period of time (less than half-day) and everything went smoothly!Steve G.
It was great , only problem, was returning the truck, overnight there was no parking, A lot of the rental trucks were very bad park in the property.Miguelangel B.
Very convenient. Friendly staff and good service. I haul, u haul, we all haulScott C.
Le client n'a pas laissé de commentaire.Miguelngel D.
Thanks for making the process of moving more easy and pleasant.ambrose W.
Excellent thanksDavid K.
Nicest, easiest U-Haul location. Ten stars! Lovely people!Deborah T.
Serviceman that hooked up/removed trailor was the expoerience. Did his job well and friendlyMichael A.
Seamless pickup and drop off. Customer service at this location is top notchian R.
Le client n'a pas laissé de commentaire.Michelle J.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.Albert C.
Le client n'a pas laissé de commentaire.Daryl K.
Le client n'a pas laissé de commentaire.Gary N.
Le client n'a pas laissé de commentaire.Alexcia F.
Le client n'a pas laissé de commentaire.Ybarra M.
Le client n'a pas laissé de commentaire.Navid Z.
The in person dealing at the location was good but the online communication was very bad. We couldn't get the verification number that was sent, which complicated returning the truck. Don't like getting email receipts instead of at least something in hard copy.Tim B.
Good location, the guy who helped us was very helpful and friendly.Szilvia N.
Very fast and organized! Thank you.Mike A.
Gas meter inaccurate. Before fueling the truck meter says 30 miles to empty. After fueling, it continued to drop to 24 miles to empty. Gas station was only a few blocks away from uhaul drop off.Aldrich D.
Le client n'a pas laissé de commentaire.Jawad K.
Wilson was very helpful and professional. Merci.DAVID D.
Le client n'a pas laissé de commentaire.Alexandra M.
The staff of this locations are amazing and very helpfulMiguel Ãngel D.
Le client n'a pas laissé de commentaire.Charles C.
fast, friendly and efficientThomas M.
Le client n'a pas laissé de commentaire.Marc D.
Le client n'a pas laissé de commentaire.Kathryn B.
There was a combination lock on the truck. The staff didn't give me the combination. I made it all the way to my home and I realized I could not open the truck. I had to drive back to get the lock off. They said they would help me out with the mileage because it was their responsibility to have removed the lock before check out; but the issue here is the expensive gas. I was refunded $12 because I put extra gas since the tank was almost empty, but driving back used up gas. Plus the $12 refund had nothing to do with the mess up, their standard is that if a customer picks up a truck that is almost empty and returns it back at least 1/4 full, then there is a $12 refund. Concerning the actual issue, may I be refunded $20 for gas and time?ENRIQUE M.
Great experience. Very helpful in having to change pick up times and flexible with the extra days. Will definitely use again!Paul J.
fast, friendly and efficientThomas M.
Le client n'a pas laissé de commentaire.Ylan T.
Le client n'a pas laissé de commentaire.Ruben M.
Le client n'a pas laissé de commentaire.Ian M.
Literally nothing!!! Everything is the best in this location!!richard F.
Great friendly customer service! I always go here even when other locations are closer to me.Carlo D.
I was given quote for $19,95 plus mileage and informed that I have 24hrs for rental but if I'm done the location likes to have it back for others. I returned it in about 20 hours but was charged "an additional day" charge of $89. I cannot get in touch with the location and since moved one hour away. I plan to discuss with the company because this is unethical and good good business practice. Also, there was no inspection or anyone to attend me upon return. A young kid simply took the key and said thank you. There was no one else I could see to speak to. If they credit me accordingly I might return to the establishment.Darrell V.
Quick and easy!Timothy B.
Super quick check in, very friendly staff. Everything was ready on time. Painless return experienceTu N.
Le client n'a pas laissé de commentaire.Jim T.
Your automated system cancels a reservation if it is not picked up at or before the scheduled time (huge flaw, put someone on that immediately it's killing your business) even when picking up remotely outside of business hours. I showed up after 7 am and could not access my rental truck until 9am when the location opened. When it opened they told me my reservation was cancelled and they didn't even have the 20ft truck I had reserved a week prior. I had to call the â€œcorporate numberâ€ And spoke to a man who kindly offered me 50 % off for the trouble but could not produce the 20 ft truck from any nearby location. He then offered me a 26ft truck, but back at my original price. So in the end it got handled, just two hours and a headache later than planned. Moving is already stressful, don't let your company add to it with this unacceptable software flaw. Reserve a truck at 7? Show up at 7:01 am and it's cancelled? Unless I got lied to by one of your employees from the â€œcorporate lineâ€ in which case I apologize for wasting your time.Kyle C.
Le client n'a pas laissé de commentaire.Garret M.
Le client n'a pas laissé de commentaire.Jeffrey F.
SERVICE WAS GREAT.!!!ABIGAIL A.
Le client n'a pas laissé de commentaire.YULIANA N.
This place has absolutely no room to park the truck or trailer. I was told it was my responsibility to unload my car from the auto transport. I had no idea how to do that and had to drive to a street around the corner because there was no room to unload. The strap holding my vehicle was jammed and wouldn't release. I needed help but there was none. After 30 minutes I finally got it freed. Then had to find parking for my vehiclearance while the uhaul truck was double parked.William M.
Le client n'a pas laissé de commentaire.ERIC KEVIN C.
I was directed to return to a different location twice trying to return this vehicle. It was very inconvenient and a waste of my timeJOHN P.
Le client n'a pas laissé de commentaire.Jared V.
I love this location. They are always beyond helpful and so kind. They are the only Uhaul I'll use in San Diego.NICHOLAS M.
Excellent equipment ,the service person could use a better customer service attitudePatricia C.
The location was fine. But HATED the direct response upsell I had to go through on website. Also was charged $25 for gas when there was more gas in tank than when I picked up. So had to go through a dispute when checking in online. It seemed kinda shady to me like it was going to automatically charge for gas regardless and had to fight to get charge taken off. I did not have any issues with the location but probably will not use UHaul in general and go with a little less aggressive sales process from a truck rental agency next time.Robert B.
Le client n'a pas laissé de commentaire.Fernando G.
The people here are always friendly and helpfulAustin P.
Ernesto fue siempre muy amable, NÃ©stor me atendiÃ³ con mucha eficiencia y prontitud y siempre me dieron una respuesta para mi renta, Melina a pesar de tener todas sus Cargo Van's en renta me abriÃ³ un espacio de 3 horas, que fueron suficientes para poder hacer mi mudanzaâ€¦ muchas gracias y claro que Yo si recomendarÃa esta locaciÃ³n de la avenida Adams . Atentamente su servidor Ramiro Sepulveda Galindo.ramiro S.
Friendly and courteous owners/staff.Jesus C.
Le client n'a pas laissé de commentaire.Bill M.
Le client n'a pas laissé de commentaire.KEITH Z.
Le client n'a pas laissé de commentaire.Christina L.