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DAVID V
Customer Reviews for Affordable Climate Control Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Traffic circulation around the facility was awkward.
Grady RHave someone IN the office during published business hours.
Russ MThe lady who help hook up the trailer was excellent. The break light were not working. She had me check the fuse, which was missing, and she had spare one in the office which fixed the issue.
JEFFREY LThis was a very positive experience.
JAMES RI was charged more money for returning the truck a day early, with using way less mileage than anticipated.
Jessica KNothing. Courteous, efficient. A slight wait time due to multiple appts or walk ins but that was ok with me. Personnel amical
MARK BVery helpful staff. Top notch customer service
KAREN SI had rented more furniture pads than I needed to use so I would have appreciated refund of the unused amount still in the plastic bags
Stephen SManager does a great job!
PAUL CExcellent service and a great transaction. Merci.
JOHN CExcellent facility and staff.
jerry A | Expérience généraleVery easy to work with and very professional!
Russ BExcellent service- always polite and courteous!
Russ BCheck INSIDE trailer…..one of the rubber track guards was completely off causing the door to be quite difficult to close
GEORGE BEasy pick-up; easy drop off; good rates and great help from the rep at the location.
WILLIAM KAgent super knowledgeable and helpful. Excellente expérience
STEVEN MThere are political signs throughout the establishment. I'm certain each location is a franchise BUT it makes for an uncomfortable environment. Uhaul should do better
Tabitha IThis is my favorite Uhaul location. I'm always greeted promptly, given clear direction, and quickly on the road. It's truly a pleasure renting here.
SHAWN JSherrie (Sherry) at the HWY20, John Sims Parkway, Uhaul is second to none! First class customer service, and she is incredibly knowledgeable and competent. She is a joy to work with and knows what she is doing. Highly recommend you connect with this UHaul operation for all your moving needs.
CAROL RMy experience with this individual at this location was excellent!!
ALAN SLouis and Christian are exceptional movers. They did a superb job packing our U-Haul and were tactical-minded in getting in everything we wanted. They ARE super young men with super good attitudes and are very personable and professional. Don't hesitate one bit calling them - I am utilizing their exceptional service again next week on another storage move-out and feel at east knowing they'll be there.
CAROL RGreat job, great staff!
PAUL CShe always makes me feel welcome and helps me with way more than I would normally expect. Very professional and friendly.
SEAN HVery helpful and knowledgeable staff. She was so helpful and made the process so easy. Thank you very much for making a stressful day just that much easier. Dawn
DAWN HNot a thing, Sherry was great
DEBRA BNo issues. The fort Walton location I was scheduled for id give zero stars for not being able to accommodate me and not fixing the issues.
RUSSELL SConvenient and friendly
VILMA SI called to rent a U-Haul and got answers to important questions I didn't even know to ask! Re: 2 inch ball, drop hitch, a converter etc…., Wonderful experience from start to finish.
vicki hI brought the truck back when their office was closed, and used the drop box for the key, so I had no contact with anyone working there, nor did I go inside, so I would not know if it was clean.
JEFFREY TGive Sherry the employee a raise to keep her at U-Haul. Excellent customer relations employee😳
TERRY TThe young lady that run this location if very knowledgeable and friendly. It has been a very extreme pleasure using this location during our move from Niceville. I would 100 % recommend this location.
ANTHONY PThe staff was most helpful with the equipment, I would definitely recommend this location.
GREGORY RExcellent
JEFFREY ANothing!! The service was outstanding! The lady that helped me was adorably sweet and she listened to what I needed and knew what she was doing. Love the service
CHAQUITA CCustomer service was really good and easy to rent
CALVIN SNothing the lady that helped us was wonderful and even came in early so we could get an earlier start with our move
SCOTT SProprietor was very helpful and friendly. Checked equipment and ensured I was properly checked in and checked out.
JOSEPH BYour trailer hook up guy is very knowledgeable and always makes sure the trailer and tow vehicle are properly staged and coupled together. Appreciate the diligence there.
KENNETH NNothing everything wasbright on point
BARBARA ABecause I have not rented a truck in years, it took me a little while to maneuver through the system. My problem. Everything went smoothly.
sal sFriendly staff !
MICHELLE RRough idle after start up , change oil indicator light was on when I got it
KENNETH PVery friendly and informative representative.
GLENN DGreat customer service! Mgr is top notch!
PAUL CAmazing customer service! Super helpful! Clean and ready to go equipment!
Scott SSuper friendly and easy to work with!
Gregory DThe owner is wonderful and GREAT to work with. She knows her game. The trailer I rented was pretty beat up over many many years of use.
Anthony PDon’t change. Very satisfied.
PATRICIA MAll is well.
PAUL RSherrie is the BEST! The only facility in Niceville that you should consider...
David C | Expérience généraleThank you for providing a safe, clean and affordable storage facility. We couldn't have been happier with the whole experience.
cheryl s | Expérience généraleHad a storage locker for 2 years, following divorce. Never an issue. Owner lives nearby and when I was there after hours and accidentally locked my keys in the facility, she came to the site to open the doors to allow me to retrieve my keys. There may be newer and better looking facilities, but if I ever need to rent another unit, I'll not hesitate to go here..
edward m | Expérience généraleTotally awesome service Always responsive, great communication Absolutely no issues Super clean Always working inside and outside to keep it immaculate Super secure
susan c | Expérience généraleVery cooperative and accommodating. Sherri did her very best to assist and help.
mike l | Expérience généraleSherry was the nicest person. She was very helpful with answering my questions and very patient while I rambled on to her about my situation. I would recommend this facility over and over again.
janice M | Expérience généraleThese people always worked with me when I had a problem. I would recommend them to anyone looking to store their things for as long as needed. Very good place and very nice people. Affordable!
JESSIE T | Expérience généraleWe had ordered new kitchen appliances while we were living overseas, and needed conditioned storage until we returned home. Affordable were great in helping us get the storage unit and coordinating with the delivery crews! We are very satisfied and would highly recommend them for you storage needs!
kelly g | Expérience généraleExcellent facility. Thanks so much for a great experience!
steven d | Expérience généraleEvery thing was great
joseph h | Expérience généraleI was very happy with my storage unit. I never worried about anything happening to my belongings. If I ever need a storage unit I will come back to Affordable Storage.
JANET B | Expérience générale