My favorite place to rent a Uhual from!!lance H.
Customer Reviews for Affordable Secure Storage Hudson LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Lucsianes E.
Just make sure you put the right amount of gas back in the gas tank.if you don't it's 30 dollars a gallon.NICHOLAS P.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
My only complaint is the door did not seal very well and therefore allowed lots of sand and some leaves to get inside.David B. | Expérience générale
Valerie was very courteous and very helpful during our use of the storage unit. She was always accommodating when we had a request. Once we moved into our new home and periodically transferred boxes from the unit to our new home, we had no need of a storage unit. Everything has been absorbed into our new home.Clive R. | Expérience générale
Staff and facility were excellent, should I need storage space again, I'll be back.Robert H. | Expérience générale
There is not 24 hour drop off available at this location, but the attendant helped me even though it was after closing time. She was a life-saver and very polite.Dustin J.
I think starting the traveler on a full tank is best practice. I get that I don't have to fill it up, but to try and watch when to stop is nearly impossible.Tina E.
Le client n'a pas laissé de commentaire.Michael M.
Facility is too small for keeping/storing/returning larger size vehicles.Lawrence D.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.Adam H.
Improve customer service, I called uhaul to change location and the first representative said I couldn't a min of 3 times, that I'd be charged extra, I asked for supervisor and got it approvedELAINE L.
Le client n'a pas laissé de commentaire.RANDI D. | Expérience générale
Nice secure facility, with excellent staff!LARRY W. | Expérience générale
Le client n'a pas laissé de commentaire.SHAVELLA W.
I would not us the curbside pickup as Uhual.com is rather difficult to use. Thank god for Valarie, she helped us so much & is the sweetest lady. She made sure we got the truck on time and made the process easier!Destiny T.
Valerie is just fabulous.Michael B.
Le client n'a pas laissé de commentaire.Ron T.
Le client n'a pas laissé de commentaire.CHRISTOPHER T.
Le client n'a pas laissé de commentaire.Scott A.
Le client n'a pas laissé de commentaire.Ruth H.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.Katie T.
The young lady who had assisted me was a very pleasant young lady. She was very helpful and funny young lady to chat with. I will continue to use this facility as long as I need to. Thank you for your service.Nelson M.
Le client n'a pas laissé de commentaire.Adeeb M.
Truck was dirty/mirror did not adjust right. All and all was very disappointed in the truckJean O.
Le client n'a pas laissé de commentaire.judy C.
Le client n'a pas laissé de commentaire.RICHARD L.
Le client n'a pas laissé de commentaire.Dawn L.
Le client n'a pas laissé de commentaire.Wayne G.
Not sure if this is across all Uhaul equipment, but the side mirrors were not adjustable on this truck. They were not ideally positioned so driving was a bit precarious.Michael P.
Very friendly & cheerful -made sure I was completely satisfied with hook-up & TrailerM K B.
Valerie the lady very helpful and very niceJim R.
Excellent service à la clientèleKelvin V.
The auto transport worked very well, and will recommend to friends and others.Gary B.
Service was fantastic! Ran into a slight issue from a previous problem but was quickly resolved and on my way!Harry M.
Le client n'a pas laissé de commentaire.Jessica W.
Vallery is a awesome person to deal with she help hook up and unhook very pleasant lady will be back if in need of U-Haul or storageJim R.
Le client n'a pas laissé de commentaire.Clive W.
I told the person at drop off that the tire was bad, and pulled to the left. I also said I was charged wrong. She said I had to call PA, Florida is different. I have the number and plan to call.Greg K.
Le client n'a pas laissé de commentaire.Christina H.
Le client n'a pas laissé de commentaire.Ted M.
The office lady opened a few minutes early for us. She was super nice and had everything ready. I forgot my car keys and she called me right away before I got too far away and she even stood out by road so I wouldn't have to pull all the way in with the truck. Très bienRosemary S.
Le client n'a pas laissé de commentaire.Ted M.
Le client n'a pas laissé de commentaire.GARY M.
Le client n'a pas laissé de commentaire.Edwardo V.
I needed a 15 foot max and was given a 20 foot. It cost me 50 $in gas. Was not happy about the unneeded larger truck. Valerie was excellent! Her customer service skills are spot on!Constance T.
Lana was very friendly and helpful. This is the second time I've dropped off a one way rental at this location and Lana did an excellent job both times! MerciMichael P.
Le client n'a pas laissé de commentaire.Gerald P.
The lady that runs the facility is incredible. You are so lucky to have such an attentive and professional employee. She is the best I have run across in years.Richard S.
The truck share online program doesn't work right. I got a screw in my tire at the pick up location and ended up with a flat tire on my personal vehicle that I had to fix in addition to trying to move my stuff. One of the women who work there called me at 3:00 to see if I would bring back the equipment even though I had it rented until 4:00 because another customer had already shown up to get the rental. It wasn't a good experience and only caused stress to ensue overall.Kayleena B.
Very nice therebrooke D.
I do not understand why a partial refund is not offered when the equipment is returned a day early and under the mileage allotted. I believe refunds should be offered if the vehicle was re-rented to someone else if returned more than 24 hours in advance.Adam S.
Le client n'a pas laissé de commentaire.Edward P.
Lana was very freindly and made my move very easy would recommend this location to all my friendsJohn H.
This experience was great.Kimberlee C.
Courteous and knowledgeable. Couldn't have been better! Awesome woman.Scott K.
The Key Largo office has issuesHenry A.
Valerie is a very friendly woman.domenic D.
Le client n'a pas laissé de commentaire.Brian K.
Le client n'a pas laissé de commentaire.otis R.
Le client n'a pas laissé de commentaire.Michael B.
The office personnel was great!!!Tonda R.
Le client n'a pas laissé de commentaire.Tony A.
Le client n'a pas laissé de commentaire.Marino P.
Le client n'a pas laissé de commentaire.ellis T.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Nancy O.
I rented a 20' truck. The location was clean and Valerie was pleasant and knowledgable. After loading the truck and on my way. I found that the truck pulled to the right while driving. Also pulled to the right hard while braking. The front suspension/tires felt rough. Check engine light came on. For all the people that have issues with equipment or are not sure if there may be an issue , tell the location when you drop the equipment off at, so as other renter's don't get faulty equipment.John H.
I had to visit 3 different locations to get a rental trailer - made a reservation for a motorcycle trailer and the first location was closed early - was sent to another location and it was basically a junk yard and the 3rd location only had an enclosed trailer so instead of it costing me 20 $it cost me 70 $- The location I picked up from was good just didn't want to spend that much more.Sheridan S.
well for one i rent trucks all the time as of now i have two storage units with uhaul but today i was charged 81 dollars for one days rental on a 6 by 12 trailer. please review this charge for me. something is not right.thomas E.
Le client n'a pas laissé de commentaire.Peter N.
Very nice lady helped us. A very good experienceRobert W.
Le client n'a pas laissé de commentaire.Manuel P.
Le client n'a pas laissé de commentaire.Amanda C.
Le client n'a pas laissé de commentaire.Edward C S.
We have used them before. Very helpful. We where supposed to drop off the truck at the mini storage on 19 and they where rude. Had no room. Sent us to New York Ave.victoria W.
Le client n'a pas laissé de commentaire.karen C.
They had no one to attach trailer to hitch, so I was forced to do it myself with back problems...stinksthomas G.
Le client n'a pas laissé de commentaire.Chester Z.
Le client n'a pas laissé de commentaire.Ernest O F.
Le client n'a pas laissé de commentaire.Angie W.
Could not credit 50 $joseph Z.
The proprietor was helpful. She was actually concerned about the light and stated it would be taken out of service until fixed.John H.
Le client n'a pas laissé de commentaire.Eftakhar K.
Very friendly and helpful!! The service lady knew I was stressed and she made me feel so calm explaining very thing. Keep up the great work.Robert P.
Le client n'a pas laissé de commentaire.Joseph S.
Le client n'a pas laissé de commentaire.Chris L.
Le client n'a pas laissé de commentaire.melody D.
I received a charge for extra mileage. Not sure why, I picked up the vehicle at the pickup location, went to to the starting address, dropped item off at the end address and returned the truck. refueling along the way. The millage allowed did not allow me to do the move and I did not very from the direct driving directions.TONY T.
Le client n'a pas laissé de commentaire.louis H.
Great customer service rep and a very clean and well working truckMichael J.
Le client n'a pas laissé de commentaire.Paul R.
Le client n'a pas laissé de commentaire.Brad C.
Nothing, Kayla was fantastic!LYLE R.
Le client n'a pas laissé de commentaire.Suzanne P.
Le client n'a pas laissé de commentaire.ELLEN P.
All was great!Ron K.
Le client n'a pas laissé de commentaire.evonne S.
Uhaul had me drive out of my way to drop off the rental. I drive pass 2 different uhaul locations to get to the drop off.BRIAN P.
The facility is excellent, very clean and the climate control is set at a perfect temperature. The staff was helpful and friendly. I would highly recommend this as a storage unit.LUKE M. | Premières impressions
Le client n'a pas laissé de commentaire.Andrea A.
Lady was slow and didn't know what she was doing. It took an 1hr and 30 min just to pick up my reservation. And Reyes using my card a few times and blocked out. Had to use another card that I did not want to.crystal C.
Le client n'a pas laissé de commentaire.Linda C.