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Landon D
Customer Reviews for Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Jay was wonderful. Very helpful and professional.
gary cThe best UHaul rental place I've seen for several years.
Larry KThey were multiple issues with the app and the after hours check in. The app needs to be redesigned to better assist people checking in after hours. We spent almost an hour, trying to get it resolved with customer service An hour wasted when we should've been moving. I would appreciate being contacted by someone who can resolve this and compensate me for my lost time.
Kevin DSince this was not the location I was suppose to return I was not familiar with it. It's a storage facility meaning a code was needed to enter. There were no directions online or posted how to enter and return. Found an emergency number and finally got hold of someone to let me in remotely and walk me through the process. This also accounted for more fuel loss as I had to wait until someone to contact me back.
TINA MPicking up via the process online was a horrible experience, I'll never do that again. So if I can't have an actual person during pickup I'll just choose a different location that has someone physically available.
Germain TEverything was perfect
Kevin KThe lock for the lock box is garbage. It was put on upside down asking it very hard to put in thr combo and when I returned the return code didn't work. The lady at the office said it must be the other one because the lock was upside down initially. That was frustrating also didn't help that it was raining
Brett F