I had to wait an hour to get a key to the truck which made my movers help have to wait on the truck to arrive.
Karie B
Affordable Storage Guys
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à White House, TN 37188
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThere was no dolly in the truck when I picked it up.
BRYAN LUnfortunately, because it was Sunday, I had to pick up the truck on my phone. Once we got inside the gate and found where the key was allegedly locked it took forever to get the lock off. Then when we opened it, there was no key. Needless to say, I was a bit frustrated. Fortunately, we are not completely stupid and we checked the other boxes that had no lock and lo and behold, there was my key. Then I get in the truck and there’s no gas, the seat adjuster does not work properly, and for good measure, your seat is cracked not that that bothered me but still!!! No I will not get another U-Haul truck from this facility. This is the third truck I have rented in the last month the other two were at a storage facility in Bellevue. That experience was 100% completely different.
Tracie WTruck had a loud exhaust leak. I never got the dolly I asked for. I assumed it would be in the truck, when I got to my destination, I found it was missing. Still got billed for it.
Donald SThe check in process was good, floor board of truck had rock and dirt debris. The return process was a challenge as the app kept making you take the photos over and over. I contacted customer service, the advised to use the website. The website worked but there was no instructions what box or code to return the keys.
Aaron B