Le client n'a pas laissé de commentaire.RICHARD K.
Customer Reviews for Airport Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sevierville, TN 37862
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h30 pm
- Sam : 9h am à 12h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Was charged 125 $for dropping it off at the wrong location even though I was never asked where I wanted to drop off the uhaul.Jeanna K.
Let people know yall close early on saturday.Jeremy W.
I was treated very wellMark W.
Someone had smoked in the vehicle ... other then that everything was great...Paul R.
Le client n'a pas laissé de commentaire.Clyde M.
Le client n'a pas laissé de commentaire.David R.
Wonderful experienceJackie P.
Trish is amazingjackie P.
Everything was great very helpfulShane M.
Too expensiveAndrei L.
Make sure the equipment doesn't smell like cigarette smoke inside the cab and also in the cargo area. I'm sure it wasn't wiped down and it was filthy muddy when I picked it up. I'll be more picky if I ever rent Uhaul again that is for sure.MICHELLE B.
Le client n'a pas laissé de commentaire.CARL L.
The truck was turned in after business hours so location and personnel not applicable. Placed key into drop box.KEN B.
Customer Service to be nicer to the paying customers if issues like this arise.Andres L.
H there: You are asking the wrong person, The lady that got me on my way was very nice. When I came back, there was KNOW help. Very wrong to do that. I have had thing that have not been very nick. The hold company neads some HELP.Ronald A.
Great staff and facility. The 5x9 utility trailer was very well built.MARK K.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.Will P.
Le client n'a pas laissé de commentaire.Bradley U.
nothing Trish went above and beyond ..she was very friendly and helpful ..Kevin V.
Dropped off a 15' u-haul truck. I had spilled my ice tea turned over from cup holder on drivers side floor while driving. Picked up ice. Night time when returned 1-31-2021 tired from moving forgot to take a wet ragg to it. Gas tank was half full at pickup and was being nice and filled take full. Was charged 28 dollars for clean up. Asked young lady to wave clean up as it was very minor. She was very rude and said no! My fault and didn't care that I returned truck with full tank. Stating that's on me. Very rude and will never do business here or usually again.DAVID S.
Le client n'a pas laissé de commentaire.Angelika H.
Le client n'a pas laissé de commentaire.Monica H.
Le client n'a pas laissé de commentaire.Bradley H.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Ana M.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.Patty M.
Le client n'a pas laissé de commentaire.Chris W.
Ur locations in Sevierville tn all are not good Jones cove looks like a barn yard -air port location dont check trailers - dolly Parton location is a junk yardRandy N.
Le client n'a pas laissé de commentaire.rod F.
Le client n'a pas laissé de commentaire.Sandra S.
Staff was incredibly nice and location is well stocked.Michael D.
Le client n'a pas laissé de commentaire.Janna W.
Awesome job done by the cashier/representative.Jack W.
they charged a cleaning fee ... I delivered the clean truckJose B.
Had a great experience and everything went well, I'll use y'all again!!!Norman B.
The mileage price could be a little lower due to the daily charge and the additional 14 $a day for insurance. I work at the sheriff department and had limited time to move so I had to rent the uhaul over a period of several days so the daily insurance and charges added up pretty quick, but overall it was a pleasant experience dealing with the lady there at the uhaul office. She was so nice and very helpful would definitely recommend that location just to have her customer serviceScottie V.
Le client n'a pas laissé de commentaire.Lisa G.
After hours check in was fairly easy except for the lock was hard to get off and you had to do the password 12 different ways to get the lock off to open it! Also the truck itself squeaked so loud to drive it was actually embarrassing especially in my new apartment complex! The lady that works inside is always very kind though !Jennifer B.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.David H.
Provide a lock. The lock I got when I used Pods was too short so I couldn't lock the truck over nightBrian S.
Le client n'a pas laissé de commentaire.Robert S.
Great to work withKenneth P.
Cannot beat the great experience I had on pickup of the van .....EXCELLENT EXPERIENCE AAA+++DEAN B.
Le client n'a pas laissé de commentaire.gregory M.
Le client n'a pas laissé de commentaire.Marion B.
We dropped off after closing, I called and personnel was very helpful indicating where I needed to park the truck and drop off the key.Stanley M.
Le client n'a pas laissé de commentaire.phillip D.
Le client n'a pas laissé de commentaire.Lindsey C.
Le client n'a pas laissé de commentaire.Jonathan S.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Cory M.
Easy drop off area.Pennie M.
Nothing. Excellent service!!!Robert A.
Easiest rental ever. The representative greeted us immediately, had my paperwork ready and directed us to the trailer. The trailer was clean , in great shape and ready to go.william W.
Very nice and welcoming atmosphere. Great service and it was an easy truck return.crystal G.
Le client n'a pas laissé de commentaire.Forrest L.
Le client n'a pas laissé de commentaire.rodney H.
Le client n'a pas laissé de commentaire.JOHN S.
Large inventory to choose from. Personable. No hassle rent and return.Douglas P.
Le client n'a pas laissé de commentaire.Jason B.
everything was as expected to be.JOHNNY W.
They were very helpful, kind, and attentive to our needs.William P.
Le client n'a pas laissé de commentaire.Diann W.
When purchasing the trailer I informed the representative the type of vehicle I had and they did not inform me that there is a possibility that my vehicle could be damaged. Now I have a ruined front bumper.Kayla A.
Nothing. The young lady at this location was excellent she was on the ball with everything I was in and out in less than 20 minute. Great job will always use your facilityPaul D.
Le client n'a pas laissé de commentaire.Cheri G.
Le client n'a pas laissé de commentaire.vickey J.
Le client n'a pas laissé de commentaire.RAY S.
Le client n'a pas laissé de commentaire.Elizabeth R.
Nothing. Everything was perfect at this location.Mathew H.
Booked truck online for 8am. Location not open until 9am. Appliance dolly or utility dolly not available that had been booked 3 weeks in advance. Had to make an hour round trip to pick up dollys. Was an hour late getting to movers and had to pay 60 $out of pocket for an extra hour. Called customer service and they were no help.John K.
Everything was great!Jo Lyn R.
Le client n'a pas laissé de commentaire.KING J.
Le client n'a pas laissé de commentaire.William M.
It is ridiculous that once i returned the van that I could not pay the final bill in cash, and reverse the charges from my credit card.Tim P.
Le client n'a pas laissé de commentaire.Clint E.
Every time I have used the, they have always gone above and beyond. We were told to drop off at Classic Auto in Sevierville. Got there with the truck at the designated time, And they were closed!!!! CallEd industrial park u haul, and naturally they told us to come there. Alway professional and helpful there.. Very bad overall experience this time with U-Haul.Sunny W.
Le client n'a pas laissé de commentaire.Burl F.
Le client n'a pas laissé de commentaire.Betty H.
Le client n'a pas laissé de commentaire.Randi W.
The office personnel were super helpful.Rons P.
My experience was excellent, I was taken care of instantly, given online messages with an appointment time for pickup, return was taken care of immediately did not have to wait. Great reception all around. MerciKathleen R.
Le client n'a pas laissé de commentaire.John M.
Danielle was awesome !! She helped me so much and made my move a lot easier !!Angelina D.
The online reservation system is HORRIBLE. This is the second time I've had a U-Haul get double booked. This occurred at a different location.Kevin J.
Le client n'a pas laissé de commentaire.Janet W.
Le client n'a pas laissé de commentaire.Randle T.
Great experience, Trish was customer representative, very knowledgeable and helpful . I will be using this dealer in the near future ! Had many vehicles on site and ready to go .John H.
I had to hook up the trailer 6x12 by myself this meant lifting a seriously heavy trailer tongue and hurting my back. I found this to be totally unacceptable and would not use this location again for this reason. . I can also see this as a liability for UHaul if I would not have hooked it up properly and it came off while traveling. I have rented many trailers over tje years and never once did I have to hook them up myself.Roy R.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.JOHN S.
Le client n'a pas laissé de commentaire.KAREN W.
Le client n'a pas laissé de commentaire.John P.
No complaintsDaniel D.
Very nice to do business with. I rented a cargo van and a week later, a 15' truck. Couldn't be happier that I chose Airport Mini Storage. Very friendly and helpful.Lisa D.