Le client n'a pas laissé de commentaire.
Luis G
Customer Reviews for Alamo Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing. They were awesome and fast
Scott PThe U-Haul office was great!! She was kind and knowledgeable. I had no problems picking up or returning the truck.
PAMELA TThe truck itself needs to be retired. It was so beat up I was definitely surprised it was the one we were going to use. That being said, the location, the staff, the treatment and everything else about it experience was fantastic and above and beyond. Very kind staff. I'm glad I came to the Alamo and not the other location I was considering.
LEAH ANothing she is very friendly and very knowledgeable on the equipment
ROBERT II did not select this location and Uhaul in Orlando unilaterally changed it
TERRY HArrived for drop off and they were closed. Called the phone number on the door and the woman who answered said they didn't go to work that day and that I can just back my own trailer in and unhook it. I told her I don't know how to do any of that which is why I chose to do drop off with a location that was open. She said she didn't know how to help me.
Amber SThey had no moving supplies. I needed boxes and blankets but they did not have. The truck I rented was clean but the check engine light was on and it did not run well at all. Used a lot of fuel
FRANK FThe pick up location was easy and convenient. The check in process was easy. The drop off was not smooth, I couldn't get logged in to check back in, the code would not send to me. I tried three times. I just left the truck with the keys in the back where I found them. I called the location later (on a Saturday) and they were not interested in talking to me until Monday. I wanted to make them aware the truck was there and my issues with checking it in. Hopefully all is well.
Barbie BThe lady that worked there came out to me and did everything to check-in the truck without a problem. She was very nice.
ANTHONY RDon’t give a vehicle low on gas.
joe vThe rates.
Pierre BConsider charging by the hour for people that only need to use for a couple of hours and not a whole day.
carolyn tBe open more days after the holiday
Robert ZNo marked U-Haul box😡
VICTORIA PThe u haul leaked and they wouldn't do anything about it at all. I have pictures to prove it.
Elizabeth FAlamo Storage provides excellent service. Would use them again.
Joe PAlways a pleasure working with other Alamo
Ortavia JI made good use of it come in handy
James MVery pleasant staff. Easy transaction.
Andrew WEquipment was good, reasonably priced, service was outstanding.
craig wThey were great!@
THOMAS RLocation was nice and easy to get to. The lady working there was very nice and helpful. The only issue was the app did not work for me so do 24/7 so I had to work with the lady inside. Thank goodness she was there and so helpful!
Vanessa GThe automated pick up system, and drop off, worked well.
Nikola Mvery very unprofessional I spoke to the lady. in front desk she was not helpful at all she mostly concerned about renting a truck do not recommend
Ahmed AI dropped it off a day early during normal business hours and the place was locked. The lady behind the counter was eating and saw me wave. She cracked the door, took the keys and locked the door back up.
Michael R🤩👌😊
Kishanda EGreat customer support that's why I return there for all my Uhaul needs. Best regards Tom Buchanan
TOM BVery quick and nice people
John BCheaper
Arthur CEverything went
Leigha COutstanding customer experience!! Thanks
GLENN BAlamo Storage has the best staff!
Justin LEverything was smooth and exceeded my expectations
Nick GLocation not properly identified. Already moved to another location but old address still showing. Location should be updated & no name of f U-Haul on the front office that makes it hard to find.
Eulogio ANo help on attach the t trailer. Need to clean the offices. People need to be friendly if you having a bad day just don't show it to the public
MICHAEL FVery simple process, took all of 2 minutes. Gentlemen told us where to put it and we were on our way!
Cheryl WGreat service at this location The Alamo
Dixie MReal human beings assisting rather than solving a riddle and trying to find "where is the key"?! So frustrating and stressful! We need humans back!
Richard TTwo problems: 1) This is not the location I reserved for pickup. This operator called and told me to come to her place. 2) She designated a drop-off location (600 6th St, Holly Hill, FL) that is NO LONGER A U-HAUL DEALER so I had to dig out my original reservation to find the correct drop location.
THOMAS JNervous to drop with no one on sight.. app asks for so much info and my phone was ready to die.. nervous about getting drop off to go smoothly!! All worked out but crazy!
Kimberly SLori is very kind and patient. Very attentive to our needs.
Delfim LBien
Aldona S