Le client n'a pas laissé de commentaire.
James Aubrey C.
Customer Reviews for Alamo Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Vehicle only 1/4 full on gas.
James M.Customer service at The Alamo 4490 N US HWY 1, 32164 is just exemplary! Easy facility plenary of room to maneuver big trucks. Well lit and very secure.
JUSTIN L.Dropped off no problem fast and helpful!
Gerald L.Very friendly. Was a pleasure doing business here. So thankful that my reservation was changed to this location even though my original location that I reserved did not have the truck I reserved when I reserved it.
Ronald R.Ensure the drop off location is able to accept the rental back. We went to a closer location and was told we have to return it to location on receipt. We went there and was told they are full. We went to another location that was closed then called another and they too were full. We ended up dropping it off at Alamo. The lady at Alamo was awesome!!
JESSICA C.Everything was very good except for the ants that were all over my stuff when I got at home. I was a little upset that they charged me a cleaning fee
DYLAN S.Great service. Very helpful.
ROBERT S.Very professional in all regards.
Neal M.Truck A/c was not working and in Florida that's a necessity. I frequently use Uhaul they need a a discount program for frequent users
Jeremy A.Everyone was very nice and they were quick to take care of me and get me out thank you.
RICHARD R.This is a wonderful location with most helpful staff.
ARTHUR F.Superb customer service and very easy location to both find and navigate a big truck around. Even had a great breakfast spot in the same plaza!! Will drive further than needed to visit The Alamo 4490 N US HWY 1, 32164! CTi Sound :)
Justin L.This location was hard to find, no one was there during normal business hours, and no one answered their phone. I only went to this location because the store I had selected for drop off, Safe Ship at 225 St. Joe Plaza, turned me away for the second time, saying they had no room for my 4Ã-8 trailer. The first time, last October, I had a 5x8 trailer. Not only was I turned away, but was treated very rudely. Why are they even listed as a drop off spot?
Mark D.the lady boss was fly!
DAMON R.great family atmosphere. they go out of their way to help.
PAUL P.When I called to extend my contract by two days the customer service rep should have told me the miles would only be the original allowed on the contract. I would have put more thought into my decision Instead I paid a lot for additional miles.
Wayne L.Agent very helpful. The original drop off location once again said they had no room. This is the third time this location has done this.
Robert S.Great customer service and excellent equipment.i
DALEEDWARD H.Fantastic customer service!
John P.The young lady went above and beyond her job description showing us how to connect, Unconnect and explaining every little detail to us and making sure we understood every little aspect of the rental. She was very pleasant. Looking forward to our next rental for our move with her.
angel Z.Great customer service...The woman there was very helpful and accommodating. The truck was very clean. Very easy pickup/drop off. Fortement recommandé!
HOPE G.This is not the correct location listed above. We had to take the trailer to several places despite the fact that we SCHEDULED a drop off location. We had to drive to another city because all of the U-Haul providers wouldn't accept the trailer. They all stated that they had too many. Not only was this very inconvenient for us, it cost us time, money, and potential exposure during a pandemic.
Melonie P.Top notch location!!
Williamj P.The app is a great idea but the UX is terrible. I'm sure it'll be great in a few more updates. It runs so so slow and it's clunky. At the end, I didn't know what to do with the key to the truck.
Duane K.Everything went well very helpful
Antonio D.Great friendly staff. Made sure my rental was every bit seemless. Thanks Alamo Storage
George G.Excellent service à la clientèle
Kevin M.Everything is perfect every time I rent. Your equipment is excellent...I wish I could buy a trailer as good as yours.
Dave G.Price seems way high for as little as I used it.
Franklin G.U-Haul double charged me and had random charges that couldn't be explained. We had water damage on a majority of our furniture because the truck leaked. Now, I have damaged furniture and I am negative in my bank account
Cheri S.Nothing at all!! Excellent
Ortavia J.The clients who used the van before we did had not sufficiently cleaned it of the sand they left behind. The agent was very efficient and was able to get us the van as planned and allowed for a little extra time, which we did not need. We will definitely use them again!
David S.was over charged wipers came apart, and the heater was broke it was 40 degrees
Terrence M.Great, friendly and convenient service A +++++
BRUCE C.The charges seem ridiculous to pay for every mile, and the addresses are not in accordance with the gps
Marlon M.They could not give correct directions to the location and once I made it to the location check out was extremely slow.
Gina C.I used my gps for this location from my home, said 13 miles. Driving the truck took 19 miles from this location back to my home. So, I set my trip miles in my car, which was right behind me and it showed 14 miles..point is, I feel like I was overcharged for mileage. I will not be going back here.
Emily B.I did the self checkin as I needed the truck earlier than this location would be open. Unfortunately there was no lock box on the back of the truck as directed. I called the uhaul number & the representative said she had no idea why there wasn't a lock box & I would have to wait till the office opened. This would make me late to meet my movers. Fortunately there was someone in early at the office & she came out to show me that my key was inside the truck. Now if she wasn't there I would never have tried opening the truck. She stated that uhaul knows this location doesn't have lock boxes. I gave Alamo a 5 star rating but I give uhaul customer service a 1 Star.
Kari M.Just waiting on my pending charge to be fixed. I only used 10 miles instead of the 20
Walter M.The lady who helped me did an outstanding job. She checked me out quickly, and helped me set up the tow trailer. Pass along my thanks to her.
carl M.Everything went smooth.
Josh G.Hire new people and management. I emailed corporate with my issues and still no response.
Kevin M.Excellent service and equipment.
Kevin B.I love the customer service there! Always friendly and smiling!
Krista C.