Customer Reviews for Alex's Gas Bar
(U-Haul Neighborhood Dealer)

630 évaluations

13 Sykes St   Meaford, ON N4L1P4

(519) 538-0188

Heures

  • Mon–Sat
    De 8 h am à 6 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/25/2022 - 12/26/2022: Fermé
  • 1/1/2023 - 1/2/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(519) 538-0188

13 Sykes St
Meaford, ON N4L1P4

Services dans cet établissement :

Heures

  • Mon–Sat
    De 8 h am à 6 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/25/2022 - 12/26/2022: Fermé
  • 1/1/2023 - 1/2/2023: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Good overall. Friendly.

Michael H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
5

Everything was great!

Richard E. 
Évaluation :
4

Acceptance of Debit (Cash) for All transactions no matter the vehicle of choice would improve the experience immeasurably. I avoid the use of Credit cards for obvious reasons including abuse, exorbitant interest etc. Thankyou for your time and attention.

Brian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas John R. 
Évaluation :
5

Alex is very personable, professional, accommodating, knowledgeable and helpful!

karen M. 
Évaluation :
5

Alex provides great customer service. Reliable service

LEON EARL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelia B. 
Évaluation :
4

The only problem was a burnt rear turn signal I didn't notice until I was well on my way

Brian R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Esther B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miron M. 
Évaluation :
4

Have used uhaul for many years & never any problems with service . Thanks, M

michael M. 
Évaluation :
3

We booked a 9 foot van but when we arrived it showed a 10 foot truck and they had no vans so we were stuck paying 89cents per km instead of 59 cents which made a huge difference on my sons move to university.Will probably not use u haul next time as the person behind the counter didn't really care.

Andrew J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ron P. 
Évaluation :
1

Even though the Truck was on the lot at 8 am when I arrived to pick it up, I was not allowed to take the truck for an hour and 1/2. Apparently the attendant could not return the truck to the rental pool on the computer. The attendant stated that this was NOT a U-Haul center and that he DID NOT work for U-Haul despite the U-Haul dealer signs on display throughout the location. I had to pay my moving crew of 3 for 1 1/2 hours each while they sat around waiting for the attendant to resolve the problem. He stated emphatically that pumping gas was his priority and that resolving my problem was of little importance to him. He then told me to go to another U-Haul, the closest being over an hour away I felt that I was caught up in a U-Haul scam designed to maximize the mileage charge. I booked a truck several days in advance at a location 2 miles from my storage unit only to be told I couldn't take the truck on the lot and that I should drive 40 miles away to another U-Haul dealership. U-HAUL must contact this dealer to ensure that U-Haul customers are given a priority. The owner of this location has a single attendant responsible for pumping gas, running a convenience store and operating a U -Haul dealership that they deny is their responsibility. Your computer system needs to be updated IF rental trucks can't be returned to the system OR you need to better train the attendant at Alex's Gas Bar and U-Haul dealership in how to use the computer system to ensure Trucks are properly returned to rental pool. This was a very disappointing experience and I would be hard pressed to recommend the Meaford U-Haul dealership to anyone.

Doug H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joaquim F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

betty T. 
Évaluation :
4

Very easy process. Manager was helpful and friendly.

robert T. 
Évaluation :
5

The vans air conditioning did not work!

Rob P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nancy E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER P. 
Évaluation :
5

Submitting my driver's license using the Uhaul program was an issue and time consuming.

Brian R. 
Évaluation :
5

Very quick, helpful, and excellent service.

Farley D. 
Évaluation :
5

Alex is extremely helpful and nice! Will rent from this location again!

Bill H. 
Évaluation :
5

Windshield could be cleaner There should be No smoking inside cab

Carol R. 
Évaluation :
5

John was a great contact, super nice, friendly & helpful. thank you, Stephen Parsons

Stephen P. 
Évaluation :
5

Rien

Debbie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garth B. 
Évaluation :
4

The check in (vehicle pick-up) process took quite a long time. This appeared to be due to difficulties with the centralized UHaul application. So I wouldn't blame the local agent ... but perhaps UHaul could look at improving the application that they have their local agents use.

Alan H. 
Évaluation :
5

You have perfected the quick self check out check in process. Thanks

Ryan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet D. 
Évaluation :
5

Everything was fine and went very well!

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN B. 
Évaluation :
5

Alex rocks!! Thanks for always taking such great care of me.

Joanne D. 
Évaluation :
5

Customer service at its best . Very friendly at accomodating .

Blitz E. 
Évaluation :
5

This message is for head office. I reserved a 6x12 covered trailer and was not informed that this trailer was not available at the location. When I tried to perform the online check in I noticed the change is equipment. It was too late to find another location and I was forced to change my plans at the last minute. I do not consider this a failing of Alex Gas Bar. This is solely the responsibility of uhaul central booking. Not acceptable in my view.

Keith M. 
Évaluation :
5

Other than my original need for a 20' truck was not available, it was able to be switched to a 15' truck, that was very workable.

Larry C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ken B. 
Évaluation :
5

Friendly and efficient.

Elizabeth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R. 
Évaluation :
1

He added on things by himself without asking me I have G license and he did insurance vehicle insurance even though I did not select it at the time of online reservation. I received contract of $41 but they deducted $47 Making people fooled and I will never trust this company

Gurpreet K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John V. 
Évaluation :
5

Muffler needs repair or replacement. Otherwise a wonderful experience. Alex is wonderful.

ELAINE B. 
Évaluation :
5

Rien

Edward H. 
Évaluation :
5

Everything was fine, thanks.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Krista K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles G. 
Évaluation :
5

Final invoice Rental amount DIFFERS from the original amount quoted / advertised on your website. DISHONEST BUSINESS PRACTICE.

Derek F. 
Évaluation :
5

Nothing. Alex is terrific to deal with. Friendly knowledgeable and very professional. Always a pleasure dealing with him.

Gary S. 
Évaluation :
5

Alex is a gentleman and a real professional. He was extremely helpful each time I have used his services.

Ronald S. 
Évaluation :
5

Nothing, it was a great experience, I will gladly use your company again.

RYAN C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CARLO O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kim V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELJ M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVIDGK D. 
Évaluation :
4

Though I checked in Online, I had to go through the paperwork in person. What I didn't catch before I signed was the automatic trailer insurance fee that I didn't want and had deleted on my Online check-in. Alex is great and very handy, but....

BRIAN R. 
Évaluation :
3

The truck sounded like a window or door was open all the time, and I mean for the entire 850 mile trip. The gas gauge was just above empty--the contract said "1/8 tank", and I had a $50 something credit. The display for "Distance to Empty" read 18 miles distance to empty. At roughly 10 miles to the gallon, I had 2 gallons in the tank at pick up. I returned it at over 1/4 tank.

Betsy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

norm C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MTLHELEN T. 
Évaluation :
4

Great service, but truck had a hole in the muffler and was very loud. Truck did the job however, and I'm satisfied. Would rent from Alex's gas bar again.

MATHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaan Y. 
Évaluation :
5

Alex was great! I had checked in online, unit was clean and waiting for me at the appointed time. Drop off was easy and seamless. I will be using Alex's uHaul again for any future moving needs!

BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefanie P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNM K. 
Évaluation :
5

easy transaction.

Ernie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON F. 
Évaluation :
5

Alex is awesome!

MARIESUSAN C. 
Évaluation :
5

Nothing tol mention

Michael T. 
Évaluation :
3

The van was dirty and smelled of horses.

GLENNW K. 
Évaluation :
5

It was a good experience, thanks!

Richard E. 
Évaluation :
2

The truck leaked from the roof in the back and the engine ran rough. It took a long time to get the truck because customers for other aspects of the business kept interrupting the rental process. I got back from picking up the truck at 3 pm. I was late returning the truck today because the rain last night prevented us from unloading until today and it took longer to unload because we had to wipe down items in the truck before unloading due to the leak in the roof. As a result, I was pretty surprised to see I was charged for an extra day even though it was technically less than 2 hours late as I didn't get the truck until 2:40 pm. I also object to being charged $15 for insurance coverage in addition to $40 for an extra day. I would not have objected to paying for a couple if hours but a full day is ridiculous especially since the contents got wet because the roof leaks requiring us to wipe down furniture and totes with towels before unloading them. I have returned equipment early in the past and never got a rebate for returning it early so am not impressed with the extent if the late penalty. Not impressed with this experience. I will not rent another box truck from uhaul in the future.

PATRICIA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNMICHAEL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
4

Friendly and pleasant staff. Convenient location. Since info and majority (if not all) booking/payment done online in advance, its really about the U-Haul online service and how it works with physical location. No problem with vehicle reservation as booked, but while the van was "clean," it's a relative standard since it could've been better by mine. Needed a leaf blower blast out and a vacuum, which this renter provided gratis.

Steven B. 
Évaluation :
4

I thought the price was very different then what is advertised on the side of the truck, very misleading. It said 19;95 a day, For 4 hours use it cost me 160,oo plus 35 dollars gas. Staff were very courteous but time consuming i,e trying to pump gas and service other customers while i waited.,

Nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNMICHAEL M. 
Évaluation :
5

Alex was great to deal with .

Christopher C. 
Évaluation :
3

The van was dirty and smelled from the previous renter. We had to sweep it ourselves. The van did not have A/C. We drove almost 400 km in 32C heat with no A/C. There were fleas or some type of insect that bit our legs. I want a refund!!! My reference number is 2183215. Please call me at 647 937-7653.

DAVIDF L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis T. 
Évaluation :
3

The vehicle was dirty, including food garbage, the windshield was dirty inside, no wiper fluid in the engine, air conditioning did not work

MARTINAGH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTSCOTT B. 
Évaluation :
4

This location needs more space for their U-Haul trucks and general parking for customers.

Donald A. K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malin L. 
Évaluation :
5

Very helpful with hooking up the trailer, Chech out was quick and easy.

DOUGLASN C. 
Évaluation :
5

Nothing.

JOHNG D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN R. 
Non les évaluations ont été soumises pour cet établissement.

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