Customer Reviews for Alex's Gas Bar
(Concessionnaire U-Haul dans le voisinage)

561 évaluations

13 Sykes St   Meaford, ON N4L1P4

(519) 538-0188

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(519) 538-0188

13 Sykes St
Meaford, ON N4L1P4

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 6h pm
  • Dim : 9h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

TROY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MTLHELEN T. 
Évaluation :
4

Great service, but truck had a hole in the muffler and was very loud. Truck did the job however, and I'm satisfied. Would rent from Alex's gas bar again.

MATHEW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kaan Y. 
Évaluation :
5

Alex was great! I had checked in online, unit was clean and waiting for me at the appointed time. Drop off was easy and seamless. I will be using Alex's uHaul again for any future moving needs!

BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefanie P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHNM K. 
Évaluation :
5

easy transaction.

Ernie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON F. 
Évaluation :
5

Alex is awesome!

MARIESUSAN C. 
Évaluation :
5

Nothing tol mention

Michael T. 
Évaluation :
3

The van was dirty and smelled of horses.

GLENNW K. 
Évaluation :
5

It was a good experience, thanks!

Richard E. 
Évaluation :
2

The truck leaked from the roof in the back and the engine ran rough. It took a long time to get the truck because customers for other aspects of the business kept interrupting the rental process. I got back from picking up the truck at 3 pm. I was late returning the truck today because the rain last night prevented us from unloading until today and it took longer to unload because we had to wipe down items in the truck before unloading due to the leak in the roof. As a result, I was pretty surprised to see I was charged for an extra day even though it was technically less than 2 hours late as I didn't get the truck until 2:40 pm. I also object to being charged 15 $for insurance coverage in addition to 40 $for an extra day. I would not have objected to paying for a couple if hours but a full day is ridiculous especially since the contents got wet because the roof leaks requiring us to wipe down furniture and totes with towels before unloading them. I have returned equipment early in the past and never got a rebate for returning it early so am not impressed with the extent if the late penalty. Not impressed with this experience. I will not rent another box truck from uhaul in the future.

PATRICIA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNMICHAEL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
4

Friendly and pleasant staff. Convenient location. Since info and majority (if not all) booking/payment done online in advance, its really about the U-Haul online service and how it works with physical location. No problem with vehicle reservation as booked, but while the van was "clean," it's a relative standard since it could've been better by mine. Needed a leaf blower blast out and a vacuum, which this renter provided gratis.

Steven B. 
Évaluation :
4

I thought the price was very different then what is advertised on the side of the truck, very misleading. It said 19;95 a day, For 4 hours use it cost me 160,oo plus 35 dollars gas. Staff were very courteous but time consuming i,e trying to pump gas and service other customers while i waited.,

Nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNMICHAEL M. 
Évaluation :
5

Alex was great to deal with .

Christopher C. 
Évaluation :
3

The van was dirty and smelled from the previous renter. We had to sweep it ourselves. The van did not have A/C. We drove almost 400 km in 32C heat with no A/C. There were fleas or some type of insect that bit our legs. I want a refund!!! My reference number is 2183215. Please call me at 647 937-7653.

DAVIDF L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis T. 
Évaluation :
3

The vehicle was dirty, including food garbage, the windshield was dirty inside, no wiper fluid in the engine, air conditioning did not work

MARTINAGH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTSCOTT B. 
Évaluation :
4

This location needs more space for their U-Haul trucks and general parking for customers.

Donald A. K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malin L. 
Évaluation :
5

Very helpful with hooking up the trailer, Chech out was quick and easy.

DOUGLASN C. 
Évaluation :
5

Nothing.

JOHNG D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAMR W. 
Évaluation :
4

I booked the van in Owen Sound and the system sent me to Meaford. Not happy about this.

JOSEPH N. 
Évaluation :
3

When you reserve a truck pickup location.... reserved should mean guaranteed....so many miles to add on an already stressing day. I booked this back in May...I don't understand why pickup location could not have been Owen Sound.

Rosemary C. 
Évaluation :
5

Friendly and accomodating

KENNETH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

Alex is amazing, he goes above and beyond when renting and hes has what u need if something is missing or you don't have everything.

RAULA A. 
Évaluation :
5

Fast, friendly, helpful ,excellent service.

Dianne T. 
Évaluation :
5

Very friendly and informative great service. Je la recommande fortement.

DONALDJD W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
5

We droped the truck after hours

Jose F. 
Évaluation :
1

Fuel was printed as half tank and was below. From 39 a day ending in 760 .00 bill for 2 days is ridiculous and brought it back with full tank of fuel. Never again

DAVIDA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

J-ALANA C. 
Évaluation :
4

This is a multipurpose garage and staff are often distracted by others who need service. Overall staff were very nice and acconodating

DAVIDMORGAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MURRAYR H. 
Évaluation :
5

Alex is very helpful with all question answered clearly, assist in picking up and returning A great person to deal with Bob

EMILIEN B. 
Évaluation :
5

Great service, helpful and friendly

JOHNANTHONY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNR M. 
Évaluation :
4

Fast and friendly service

RENATO A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL L. 
Évaluation :
5

Love the uhaul experience only thing would be to update the uhaul system for booking but alex was amazing

Cheryl O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAELRICHARD F. 
Évaluation :
2

Had to remove trailer myself. Small gravel lot.

Bill R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TREVOR M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNMICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANTE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Everything was great!

JOHN P. 
Évaluation :
3

The process was very mixed up. We were told there was no record of or reservation. However we had email confirmation of our reservation update and confirmation. We ended up being given a 15 foot truck much larger than we ordered (10 foot) and had to pay more than we had agreed to with the initial reservation. The website and the phone lines were inaccessible on Sunday. The network suffered an outage and I believe this impacted the communication and regular processes. So I ended up paying more and having a big truck which I did not want. I was never called back when I tried to reach the Uhaul line to discuss. This was a problem with Alex's at the pickup spot. This was a booking botch up by the web site. Also, was required to return the truck to a location far from my home.

RODERICKE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRAKATHLEEN K H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle P. 
Évaluation :
5

Alex was great to work with uhaul was clean, great prices. Would recommend.

ASHLEYEVELINE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
5

great service

phil G. 
Évaluation :
4

nothing , the guys were great

PHILIPJ G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRISHANNBONITA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric L. 
Évaluation :
1

Not a great experience! Won't be repeated! Young fellow on duty tried his best but has not been trained at all and mngr doesn't bother to come in often!

peter L. 
Évaluation :
5

Very friendly staff at this location thank for the safe ride

Murray H. 
Évaluation :
5

Alex was more than helpful

Burnley M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN MICHAEL M. 
Évaluation :
5

The truck seating cab area was fine. The storage area looked clean BUT had some sort of black powder residue that got on all furniture or items that were on the floor...made a mess of anything that came in contact with the floor area. Make sure the storage area is swept a bit better?

Pat M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Warren W. 
Évaluation :
5

Ok, we were in Meaford, Ontario Vanada and called your toll free line to see what was available. Your customer service rep was awesome but no available equipment at that time. However as we were leaving Meaford we stopoed ar your agents gas station and there was suitable equipment right there on the lot. In no time at all he had us set up and we were able to move a couch no problem. My question us, why was you Arizona office unable to see the available equipment in Meafird. At one point your agent advised us on equipment that was way out of town in Collingwood Ontario. This is when I asked where your customer service agent was located. We are in the middle of a Canadian winter storm. My point us had we not stopped at Alex's gas station and we actually were served by Alex himself we would have had to hire a mover and it would have cost 400,00 $. More than Double your rate and Alex would have missed a customer Your agent in Arizona was a very nice person but what I don't understand is why she could not see the information Alex had when they were using the same data. Should she have not been on the same sheet of music. However our move went smoothly and Alex had the van back in 3 hours. And its worth a mention Alex is so customer oriented he offered to baby sit our dog while We completed our move Anyhow thanks for listening, and U Haul is my go to for any moves we can safely make ourselves

Ann B. 
Évaluation :
5

Alex's gas bar is always a great place to pick up or drop off your uhaul. Alex is one of a kind, such a great guy! He makes everything easy and is a pleasure to deal with.

JESSEDAVID S. 
Évaluation :
5

Would have been nice if the truck was already cleaned off and started to warm up. It's January in Ontario truck was covered in snow.

Ken J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph J. 
Évaluation :
5

All went smooth so can't say there's much to improve on Thanks Alex

STEVENE A. 
Évaluation :
5

Keep up the good work.

Milan S. 
Évaluation :
5

Have more parking area

WILFREDT B. 
Évaluation :
1

Everything was fine!

Richard E. 
Évaluation :
5

Alex made renting this moving van very easy. Good overall experience, and easy to drive vehicle. Thanks

Pete R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jim J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERRY C. 
Évaluation :
5

Friendly service, great location for people moving locally. I would recommend Alex's Gas bar UHaul location.

Lotte H. 
Évaluation :
5

Alex is the best. He does your company proud.

brian I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

peter C. 
Évaluation :
3

Not have glass, food crumbs, dirt and gross items in the vehicle for the customer to clean up when on a time restraint moving with an appointment as well over an hour away. Had to put blankets down in the back. Pricing not explained well and not what we were told on phone. Happy we were able to move our items in one trip but unhappy with cleanliness of vehicle, pricing description and deposit/refund not as much as expected/told.

THOMAS H. 
Évaluation :
5

Everything was fine!

Richard E. 
Évaluation :
5

Your agent here was very attentive and assisted me in the rain with my hookup.

GERRY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert M. 
Non les évaluations ont été soumises pour cet établissement.

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