Le client n'a pas laissé de commentaire.
Stacey B.
Customer Reviews for All About Me
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Refused local Van rental because I live in Senior Apts. Cargo truck I finally got did not match truck on contract. So I return it early and found another Vendor that gave me what I needed.
Stephen W.They do a great job. They are my go to in Missouri. Your Clarksville, TN saved your bacon. 2830 Wilma Rudolph Blvd. Charles, the assistant manager was over the top helpful and actually concerned for my safety. If you don't give them credit for saving my life, you are all corporate idiots. Alison Papaleo, a UHaul customer advocacy team member reached out via text about the dirty truck. She apologized for the dirty truck but NEVER EVER responded again when I reached back out to her about the front tires. Your roadside assistance people tried to call me at the number Goober and Gomer had typed in incorrectly. They sent me an email I responded to but also NEVER EVER called me back AFTER I gave them the correct phone number. What a joke this was. WTF has happened to Uhaul?
fred G.Manager very helpful, knowledgeable, and friendly.
Steve W.Great service and great personal
alexander G.Tom is the best!
ROB D.I noticed that when driving down a large hill and putting on the brakes the truck had a shake in the steering wheel. Tom at this location was one of the kindest people and I appreciate his kindness. Un déménagement peut être stressant. He made it manageable and me feel at ease. Thank you Tom!!
STEFANI M.Trailer was ready to go….Great service!
Lance D.Excellent service à la clientèle. Best customer interaction I have ever experienced.
Joe G.Great person to deal, thanks again UHAUL 👍 🙂
Rick P.Very friendly and easy to do business with.
JAMES M.Checking in at the counter was quick and efficient. The personnel were polite and ready for any questions I may have.
Nicola P.Great service
JAMES M.They are great to deal. Awesome attitudes and get you in and out quickly!
Shannon E.Great folks. Easy access. Gas boxes on site. Very helpful staff. Everything went smoothly
TEE H.Customer service was top notch
john N.Good place to rent or drop off a U Haul!
Paul T.I had a guy named Brent (I think was his name) help me out on an insanely busy Sunday and he was just awesome. Helped in ways he didn't have to and went out of his way to make sure everything was taken care of for me.
Cody K.Overall the vehicle was clean, as far as well maintained, could definitely use a front-end alignment.
Robin G.These people report the truck stolen and now husband is sitting in jail charged with driving a stole vehicle. Then sent me a $5000 + bill. OUTRAGEOUS
Leeanna G.Nothing! My first experience was great. The gentleman was so nice and helpful. I would recommend him highly
pat W.Owner was so nice and helpful Loved this store
THERESA C.Great experience that's why I continue to use this location!
Leanna T.Very great service and very friendly
PAULINE T.The gentleman that helpe and my wife went above and beyond to .ake sure we got exactly what we needed. This will be my U-Haul store from now on
BIlly V.Very friendly and helpful! Thank you
Tammy S.Très sympathiques et professionnels.
jim M.Tom is a great customer service representative. He works with you to overcome challenges and is very easy to work with.
michael H.Easy check-in/out process, very friendly and helpful! Would recommend this location!
Loucinda C.The trailer I rented had a couple of bald wheels. The exterior was pretty filthy. A lot of black road soot.
Curtis P.Tom was an awesome customer service rep. He gave us the price we were quoted on the use of the equipment and made it a simple, easy process.
michael H.I have used this location many times. They are always great to work with.
Mara M.Tom The MGR at The All About Me Rental was rude and charged me $70 for Insurance that I did not need. I had to spend several hours on the phone with U-Haul Customer service and they promised a phone call from the District supervisor that I never received and four months later I was finally able to get In touch with the District Supervisor and Victor took care of me with Flying Colors, He was AWESOME. He made up for my terrible experience with Tom. Thank You
BRIAN K.I was told I could have the truck till Monday after 24 hours the man who ran the store calls me and says I need the truck back now if someone else has rented it and I told him you said I could have it till Monday… He said I never told you that. I had rented two trucks from him previous to this one. He would call and badger me to bring the truck back when I told him I needed it longer. Kept trying to get me to not rent the vehicles for some reason. Very poor customer service.
ROBERT B.The unit was ‘new'. I picked it up Friday afternoon at 4 and loaded it by Noon on Saturday. It is the. I noticed it had a flat tire. I aired it up and drove 30 miles and had to air it up again. Went another 30 miles and ended up buying a flat fixing kit to fix it myself. Not a good experience.
STANLEY S.The owner was extremely helpful and very nice. I would rent from them again.
Kara M.Great service
JAMES M.There is not enough room to turn around with a full size pickup to park a trailer. Then the owner accused me of not returning the trailer, told him where it was parked and to give me a call back when he located it - no return call or apology after he located it on his lot
frank T.Could not get the app to recognize my location for after hour drop off.
Michael H.Always excellent. Tha ks
Donald W.Always helpful and friendly and go above and beyond to help!
juanita W.U-Haul staff gave me the confidence and support for me to drive a 20ft UHAUL with an auto transporter. I felt that they gave me all the advice and coaching.
REBECCA V.Great place with friendly people, super helpful. He did the whole check-in process for me. Welcomed us to the new area. Fortement recommandé!
Christopher N.Fast and friendly service
Dewey N.Aucun
Lowell K.I couldn't get my $75 deposit back that I paid in cash when I pick the trailer up tells me I have to wait until tomorrow till someone cuts a check but I didn't pay with a check and paid with cash and was rude in the process wouldn't recommend this place to anyone
John C.Tom is great
Kathleen R.Be a little bit nicer.
Glenda M.Nothing that i know
MICHAEL H.Pick up was great
Regina D.All star service and location
Daniel T.I have used this location more than once and have always been satisfied with the professionalism and speed person's take care of my needs. They are quick to go out and verify everything is as it says and help with hooking up a trailer or getting me into a truck.
Christopher C.Worst, most rude jerk of an individual you could ever talk to let alone deal with! This guy doesn't not represent UHaul in a professional manner. Talks down to customer's and I am sure someone will put him in his place sooner than later with the way he talks to and treats individuals man or woman.
Jacob K.Helpful
Darrel S.No fault of the dealer but service guy should know that 3 radials and one bias ply tire make for a miserable tow. I know on a passenger vehicle it will not pass a state inspection.
Franklin E.The gentleman who checked us in and out was very courteous and helpful.
Medessa B.Tom helped us beyond & above our expectations. Very accomodating & has a good sense of humor. He even gave us an extra day & extra 50 miles to drop off the truck & the trailer in Arizona. Great job!!! Highly commendable!! Thank you so much!!!
Michael M.nothing your great the way you are
anna G.