Le client n'a pas laissé de commentaire.Trevor K.
Customer Reviews for All Seasons Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hamburg, NY 14075
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 1h pm
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
Heures d'ouverture spéciales
- 12/11/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Thomas F.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Joseph M.
Le client n'a pas laissé de commentaire.Debra L.
Will be using them again!Michael W.
Better signage on the building , had trouble finding the officePaul R.
I will never use this place or uhaul ever again. The representative called me a â€œliarâ€ for no justifiable reason. I also returned my truck later just because I did not want to have to interact with this man. This man scared me (which is saying something because I'm a mental health provider)Elena F.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Michael M.
Le client n'a pas laissé de commentaire.Dana G.
Easy and inexpensive. TyKaren O.
Le client n'a pas laissé de commentaire.David C.
Fix the system. I received multiple errors trying to use the after hours system. "low memory, transaction not performed" . The service wait time 64 minutes, then call back was cut off ! I waited another 34 minutes for "the next available rep". Horrible experience. Will never use after hours again. The truck and site worked, not the system.James L.
Le client n'a pas laissé de commentaire.Donald J.
The trailer had to be picked up about 20 miles from the requested site. The trailer was not inspected. We immediately noticed a noise that we diagnosed as the tires but about 600 miles into our 1200 mile trip, a wheel bearing failed due to lack of grease. Thanks to a great service man that was contacted by your Hillsborough NC office, we only lost one day of travel time. The remaining part of the trip was uneventful and return at the Palm Bay facility was great.Raymond G.
Le client n'a pas laissé de commentaire.Greg M.
Le client n'a pas laissé de commentaire.ELLIOTJOSEPH F.
Le client n'a pas laissé de commentaire.Timothy L.
The only issue was that the trailer was not available at the location I initially selected. I ended up having to drive 25-30 minutes to pick it up rather than the 10-15 minutes it would have been otherwise. Fortunately, I was allowed to pick it up the night before I was supposed to pick it up (early in the morning) which mitigated the longer drive.Scott N.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.James C.
The employee was very kind and helpful. The major inconvenience was that this location was 30 miles (45 minutes) farther away than the location I originally chose to pick up the truck.Kaitlyn C.
Le client n'a pas laissé de commentaire.Christopher K.
Le client n'a pas laissé de commentaire.RICHARD S.
Le client n'a pas laissé de commentaire.Kevin F.
Make it easier to extend rental period beyond 24hrsJohn A.
Due to being inconvenienced by having to travel 1 hour to pick up vechicle when it was supposed to be closer and only giving me 50 extra miles, with no gas and toll allowance and no discount on costRobert W.
Le client n'a pas laissé de commentaire.Theresa S.
WHEN A DATE HAS TO BE CHANGED IT WOULD BE NICE IF YOUR SYSTEM WOULD ALSO LET CUSTOMER KNOW PICKUP LOCATION HAS CHANGED. THIS WAS LAST MINUTE FOR ME AND WELL OUT OF MY WAY.Jacqueline S.
Le client n'a pas laissé de commentaire.KYLEJAMES K.
Nothing needs improvement it was very professionalJeffrey J.
I have been charged for cleaning and equipment I did not use.I am a uhaul customer for 20 years never had this happen extremely disappointedKevin F.
Le client n'a pas laissé de commentaire.Andrew A.
Le client n'a pas laissé de commentaire.Sherry R.
Le client n'a pas laissé de commentaire.Kathleen W.
Service was adequate. Equipment was in good condition.Michael G.
Le client n'a pas laissé de commentaire.Rudy S.
Le client n'a pas laissé de commentaire.Russell S.
Uhaul employees did not show up until 9:15 despite an opening time of 9:00am. No explanation of any sort was given. Sign on door said need a mask for entry. All customers, including myself, wore a mask but counter person did not. When asked why he is not wearing a mask, no response was given. Will never use this location again. I was quoted 69 free miles on the phone. Upon arrival I was given 51 free miles.Romulus D.
You need a bigger sign. The man who helped us was wonderful!!Susan M.
Awesome service. Very helpful and efficient!Peter S.
The dude left the the office before 5pm and the result was that I got charged an extra day.Richard V.
Actually, other than the site everything was good. The store wasn't anything to talk about but the vehicle and location were great.Joseph P.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Gary C.
I don't often rent from Uhaul but I felt I've had better customer service at other locations. I chose this location because of its proximity to my home. the guy at the desk seemed as though I interrupted his day by taking my reservation. the interior of the truck wasn't completely dirty nor was it clean. but my biggest complaint was that we ordered an appliance cart to assist in loading a heavy refrigerator only to find out that they didn't have any on-site and I wasn't informed earlier before my arrival. so I ended up being late to get the appliance by having to figure out another method to get the refrigerator on the truck.Matthew R.
Le client n'a pas laissé de commentaire.Goran J.
Nobody wore a mask Customer rep was out at lunch when I was supposed to pick up my item (I scheduled the pickup the day before) I had to waste a half hour waiting for him to returnDaniel C.
Le client n'a pas laissé de commentaire.John M.
check engine light came on I informed attendant inside he said did not have other truck just drive it and if any problems call and let him know was hoping not to get stuck while using truck and hoped engine did not blow up or seize .Timothy M.
Le client n'a pas laissé de commentaire.DAVIDD R.
Every thing was handled extremely well, and professional.Larry B.
Le client n'a pas laissé de commentaire.Steve M.
Gentleman who help me find a new drop off location was so nice and made it easy.david R.
Le client n'a pas laissé de commentaire.Raymond C.
Le client n'a pas laissé de commentaire.Todd S.
We had a reservation for 9 am on a Sunday using mobile pickup because location was closed. We were given a picture and told We would find the trick to the right of the entrance. It wasn't there. We called the number provided and was told, " That hairball, you'll have to pick up at another location (20 mls away) with no reinforce for the additional miles. My husband thankfully thought to drive to other side of entrance and we found the truck. Then the fresh hell of completing the online pickup ensued... Noone was responding to chat to verify reservation... and they said they needed a passport or signed lease agreement to verify me (not driver's license?) Since my alt contract wasn't answering. (Because she was moving boxes waiting for truck to arrive) WHO CARRIES THESE THINGS AROUND WITH THEM? WHY isn't verification part of the pre reg process we did the night before? .... you've got my DL, credit card, etc! We called customer service and waited 18 min before call was answered and she said she had to transfer me... and I waited another 15 minutes.... AN HOUR LATER we finally were on the road. Moving is stressful enough. This process made it unbearable.Raymond J.
Le client n'a pas laissé de commentaire.Taylor R.
Le client n'a pas laissé de commentaire.Gregory K.
Le client n'a pas laissé de commentaire.R P.
Le client n'a pas laissé de commentaire.jonathan G.
Sign on the door says "masks required" but when the service rep came outside to check the return rental he did not wear a mask and didn't have one in sight!Jeffrey F.
Le client n'a pas laissé de commentaire.KYLA S.
The guy I worked with was very thorough and very knowledgeable. He took his time to answer questions on the phone and in person . Well done.Michael K.
Le client n'a pas laissé de commentaire.Kevin O.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Joseph H.
The location was fine. I called customer service due to the truck that I needed being at a location 20 miles away. I waited on hold for an hour. I ended up taking the 20' truck that they had on site. I find it unacceptable the presidence set by your company is for a customer to drive an additional 40 miles at $.99 a mile to pick up a truck that you have a reservation for at a set location. Your service was an inconvenience costing me both time and money. In the future I will utilize another truck service and recommend to others they do the same. I hope that someone does take it upon themselves to rectify my experience.Ian S.
Le client n'a pas laissé de commentaire.David K.
Le client n'a pas laissé de commentaire.Daniel M.
This is the second time U-Haul has changed locations on where I NEEDED to pick up a trailer. I NEEDED the trailer for Sunday so I selected the Orchard Park location because the had Sunday hours and was only 5 minutes for my house. HOWEVER you sent me on a 30 minute trip to a location that DID NOT have Sunday hours. Too bad you have a monopoly on trailer rentals because I would go somewhere else.donald S.
The rental experience was flawless and so easy. I would absolutely rent from here again should the need arise. Merci.Darren B.
Le client n'a pas laissé de commentaire.Janice D.
Le client n'a pas laissé de commentaire.Pyotr S.
Local fast and easy to get trailerthomas J.
Le client n'a pas laissé de commentaire.David V.
The rep at All Seasons Storage, Hamburg, NY made it clear that I had to go through the app or that he could do it for me 19 June. The original website sign up should have imposed the fact that human interface was not going to happen. Confusing. Good app though. Also I took a picture of the half-full tank, posted to the app, but that didn't translate to my drop-off experience.William U.
Le client n'a pas laissé de commentaire.Josephine R.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.anthony M.
Le client n'a pas laissé de commentaire.Jan H.
Just did an unassisted drop-off because gentleman who did U-Haul at this location was not there.Eldred W.
Possible indoor pickup. It was freezing outSean W.
Le client n'a pas laissé de commentaire.Steven T.
prices seem much higher than budgetBrian H.
Le client n'a pas laissé de commentaire.jim P.
Le client n'a pas laissé de commentaire.Rachel B.
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Kennedy H.
The on line sign in took 30 minutes and was difficultkevin S.
Le client n'a pas laissé de commentaire.Hao Z.
Le client n'a pas laissé de commentaire.Kenton D.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Kimby K.
Le client n'a pas laissé de commentaire.Collin C.
Le client n'a pas laissé de commentaire.Johnathan H.
Le client n'a pas laissé de commentaire.Breanna G.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Stephen C.