The customer service is always spot on. It is a warm and inviting location to rent a truck when it's needed. I will always support this business.
DANIEL G
Customer Reviews for Allen Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
I was very pleased with the way I was treated while renting there. I was impressed with the lady in the office with her friendliness and efficiency. I felt like I was doing business with the good ole' wholesome values that we once knew and seems to have diminished.
Robin A | Expérience généraleI've enjoyed being a customer of Allen Mini-Storage! They are competitively priced, well-maintained, and great customer service!
Anthony V | Expérience généraleThe staff was pleasant and attentive and very helpful at all times, especially Jennifer!!!
Marvin E | Expérience généraleThe staff was very friendly and understanding. However, upon moving out, my unit was infested with rodents and I had to trash a lot of my belongings such as clothes, mattresses, etc. The rodents had chewed through boxes and bags and I did not store any food items.
Raymondria D | Expérience généraleI will miss y'all - you was so much like family
JIM D | Expérience généraleIt was excellent
James CGreat service! Highly recommend the climate control storage!
CHRISTINA S | Expérience généraleMice infestation!!! Everything I had stored had feces and urine from mice all over it!!!!!
Jean S | Expérience généraleIf needing a storage again I will be back. They staff is super nice and friendly. Thanks
JOSIE J | Expérience généraleThe drop location was great and the employee was extremely helpful.
Aaron SManager at this facility is the best I have ever had to deal with! Jennifer is truly amazing!
PAUL S | Expérience généraleVery quick and convenient drop off!
Robert TGreat communication, easy move in, Thank You!!!
Jean S | RéservationService was excellent!
RICKY JThe lady was nice and helpful. They returned phone calls and answered my questions.
JAMES G | Expérience généraleI was a customer for 30 plus years and Allen storage was excellent during those years. Jennifer is excellent at her job. I knew if I had any problems or concerns she would address them and keep me updated. Thank you Allen Storage.
TIMOTHY O | Expérience généralePerfect storage place , just couldn’t afford it anymore… ms.jennifer is the best ever !!
DONNSHANEEK S | Expérience généraleThey were great to solve our drop off situation, call the main office to change the drop off to this location, Very helpful and accommodating to get us checked out and on our way.
Ken AThank you it worked great for us
SARA G | Expérience généraleJennifer is very good at her job.Jennifer informed me on everything about renting a uhaul that I needed to know. I would always recommend her and her location
ORLANDA SIf I need storage again, I would go back to Allen’s Storage. ⭐️⭐️⭐️⭐️⭐️
Carla B | Expérience généraleThe office manager was so nice and very helpful.
Anthony C | Expérience généraleI rented furniture pads but they were not included, we had a blow out dispute not hitting anything. The wait times to call for roadside assistance are very long, and the wait for roadside assistance to replace the tire to arrive was very long as well. Needs improvement on wait times for calls for urgent issues and response time. I also need a refund for furniture pads
Felicia CThe manager was very nice over the phone and very helpful.
DONALD C3rd time renting here and it has been a great experience every time. Absolutely no complaints.
GUILLERMINA M | Expérience généraleThe staff at Allen's were professional and yet made it super easy to not worry about the small details.
JOANNA SWell lite area to return equipment to after hours. Staff very pleasant. Ample parking to return equipment.
Aaron HIt was quick simple and painless to rent always have used uhaul always will
CHRISTOPHER SInside was nice super clean.. floor mats had some dust and dirt particles. Also.. may need to check the tire sensor monitor..it would come on aftr driving an hour go off then back on. Did have full tank of gas so I had returned bck with full tank of gas. We only used for 1 day!
ALEXANDRIA GStaff was wonderful they were very helpful with idea on how to store our belongings so not to get moldy . They even was helpful in acquiring us the right size u haul
Margaret H | Expérience généraleBest storage experience I have ever had. Very friendly staff.
OLIVIA G | Expérience généraleThe lady is very kind and professional in her work
VICENTE D | Expérience généraleVery friendly staff. Very helpful and always returned my phone calls or emails promptly. Great price!
Joy Z | Expérience généraleThe staff is what sold me on this place, will be my go to storage center. I just use them during remodeling and repairs
TRACEY W | Expérience généralePAULA IS A GREAT ASSET TO ALLEN MINI STORAGE, GOOD ATTITUDE AND GREAT PEOPLE SKILLS, OVERALL NICE PERSON. THANK YOU SO MUCH.
Raul GExcellent customer service
Manuel V