Le client n'a pas laissé de commentaire.Darlene M.
Customer Reviews for Allens Gulf
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Asheville, NC 28804
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 7h pm
- Sam : 8h am à 7h pm
- Dim : 10h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.HERCULES F.
Le client n'a pas laissé de commentaire.garrett M.
No improvement needed. Lori was great to work with and was very professionalLarry M.
Extremely friendly and helpful. Also, very efficientJeffery G.
The trailer was full of debris, plus moving blankets and a dolly when we opened it to load it up. Thus we had to remove all of this stuff to pack the trailer at all. We had to dispose of the debris also. It is fortunate for uhaul that the space taken up by the dolly and blankets didn't conflict with the amount of space that we needed for the items we were moving, so we kept them in the trailer and returned them with it to the dropoff location.Elizabeth A.
Le client n'a pas laissé de commentaire.Austin B.
The change oil light was on, when you mash the break to start the truck, you had to really giggle the key to get it to turn.Rita R.
Le client n'a pas laissé de commentaire.Martin M.
Yes easy to Pick Up staff very helpful , i needed to add a appliance dolly no problem this is my 3 time using this location , big thanks to staffGregoryA B.
Le client n'a pas laissé de commentaire.Jerry J.
Absolutely nothing! 💯Cynthia T.
Le client n'a pas laissé de commentaire.jenn B.
Just keep up the good service!Kenneth H.
Le client n'a pas laissé de commentaire.Joseph W.
For the 2nd year in a row we have had terrible service with uhaul. About 30 min prior to us picking up the truck, we received a call saying they didn't have a truck for us. We were told the closest location was going to be an hour drive away and 35 miles 1 way. The only compensation that was going to be done was comping us 10 miles. Apparently uhaul thinks it's okay to tell it's customers to drive 2+ hours and drive over 80 miles to pick up a truck that had been reserved for at least a month in advance. Then they even have the audacity to charge us for going an extra 8 miles, which clearly was not computed properly for the driving distances between pickup to drop off. We will NEVER use uhaul again for any services and will NEVER suggest them to anyone.Jessica K.
The employee was very friendly and made the process very easyJessica K.
Very professionalSheila M.
Windshield was dirty could hardly see out of it truck with semi clean overall I was pleased with the truckEugene H.
Fast and friendly serviceAmy F.
Le client n'a pas laissé de commentaire.Jeff B.
Friendly owner and fast check out.Brent H.
Great place and great people!Candria C.
Le client n'a pas laissé de commentaire.Mona C.
Le client n'a pas laissé de commentaire.LindsayScott L.
Le client n'a pas laissé de commentaire.Kurt H.
Excellent experience all around. I managed to leave something behind in the truck and was notified as soon as it was found. Much appreciated customer service!Parker A.
Le client n'a pas laissé de commentaire.David W.
Our reservation online was made for burnouts. On the reservation it shown that until you clicked into details then it shown this location. Apparently that's because burnouts didn't have the size truck we needed and uhaul auto changed it. This delayed us an hour getting our truck as we went to the other location. Then we ended up wasting an hour with our movers as there was no truck for them to load. This costed us an additional 2 hours of moving time as it took the movers an hour and a half longer than reserved since the truck wasn't a there upon arrivalDaniel T.
Le client n'a pas laissé de commentaire.Christine S.
I've had multiple experiences with U-haul over the last year. This was by far the easiest.Nathan W.
Le client n'a pas laissé de commentaire.Tanja E.
Friendly customer service. They even checked other locations for alternate trailer availability.Meredith L.
Le client n'a pas laissé de commentaire.Bunderlai D.
The gentleman at the shop was very helpfulDonna C.
Le client n'a pas laissé de commentaire.Jessamyn R.
Super nice and efficientDANNY L.
Lori was the best, so helpful and friendly.Georgette C.
Lori was great! Very helpful and caring.sallie B.
Le client n'a pas laissé de commentaire.Zachary M.
Le client n'a pas laissé de commentaire.Jim W.
Took his time to help me although he was extremely busyNathaniel T.
Le client n'a pas laissé de commentaire.Tom T.
Le client n'a pas laissé de commentaire.DESTINEY S.
Le client n'a pas laissé de commentaire.STEPHEN B.
The poor rating is not for the 3rd and thankfully last location I was sent to for the equipment. The poor rating is for your corporation and the unethical practices. Please feel free to contact me via phone 828-702-1201CHRISTY S.
Le client n'a pas laissé de commentaire.Josephine C.
Le client n'a pas laissé de commentaire.WILLIAM L.
Le client n'a pas laissé de commentaire.NORMAN R.
Great service!AYLA M.
Representative was courteous and took great care.MICHAEL U.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.MARK K.
Easy & efficient from start to finish. Would recommend to anyone!KEVIN S.
Great Experience !! Everyone was very helpful !!THOMAS S.
Le client n'a pas laissé de commentaire.CHRIS E.
Very good and helpfulJOSHUA T.
Le client n'a pas laissé de commentaire.MARK F.
Lori was very friendly and helpful!Ted B.
Just keep doing what there doingGeorge J.
I tried calling the 800 number waited and the phone started to ring and silence. Why are you charging the wrong credit card for the delivery. On the phone you have start a chat online the only thing I see online is a feedback forms. Just wasting my time trying to fix a issue.Hans G.
The shop owner was very helpful and it was obvious he was knowledgeable, by the way he properly connected the trailer.Joseph H.
Allen's Gulf are great to work with!Samuel K.
Process was smooth and easy!Victoria C.
It's a combination U-Haul, gas station location. The staff were very friendly and easy to work with. I received a call the day before that my 20' truck was unavailable so they gave me a 26' which was more than adequate and more difficult to maneuver. But I give 5 stars to the staff!PATRICK C.
Le client n'a pas laissé de commentaire.WELINSTON D.
Fast and easy check in. Truck was gassed up and ready to go. Truck ran well, no issues. When I returned the truck, I pulled up to the had pump and before I was done pumping gas I was checked in and just walked up to get my receipt. They even backed the truck into the space. Between check out and return I think I took a total of 5 minutes. Great service. Would definitely rent from Allen's again.Philip L.
Le client n'a pas laissé de commentaire.Frank D.
Great product and Service!Randy B.
I had one of the best customer service experience at the Weaverville location.ANH N.
Le client n'a pas laissé de commentaire.Case E.
Great location and service. In and out in 5 minutes.JACK B.
No advance notice that there isn't any parking there for customers. That initially made things a bit stressful first thing. However, they accommodated a space for me since it was only going to be a few hours. Truck cab interior was pretty filthy but not horrible. May have just been an older truck. Very sweet and helpful folks overall though and I would definitely use them again.GINO T.
Truck was not clean inside. It was evident that people were smoking inside the building. Fresh smokeWILLIAM M.
Le client n'a pas laissé de commentaire.karen D.
Le client n'a pas laissé de commentaire.KORY M.
Le client n'a pas laissé de commentaire.WILLIAM E.
Le client n'a pas laissé de commentaire.Rick M.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.JASON F.
Le client n'a pas laissé de commentaire.WILLIAM E.
Great service. Staff was knowledgeable and friendly. Very pleasant. Easy process.Karen J.
Everything is perfect good peoplePEDRO C.
Fantastic service! Explained everything, very helpful and friendly, accommodated a last minute request, and an overall good experience. Will definitely use again.Victoria O.
Le client n'a pas laissé de commentaire.Patrick E.
Le client n'a pas laissé de commentaire.TERI F.
I've rented several times with UHaul. This was by far the best experience ever. The guys here really know their stuff and make it all easy.Joseph S.
Incredibly friendly and accommodating staff.Ronald M.
Owner and coworkers customers service was excellent. Nice & helpful!!! GreatCANDACE J.
Laura was so kind, professional, and helpful.MICHELE D.
Le client n'a pas laissé de commentaire.MARTY C.
Le client n'a pas laissé de commentaire.GEORGE M.
They are the best. Accommodating, friendly, professional (all with a sense of humor)Mark F.
These guys were great!!LaNita C.
You could have the equipment reserved on location. There was no truck for us at Allen's BP. We had to go to a location on Sweeten Creek Rd in Asheville to pick up a truck, and then theirs were all reserved. We argued to get a truck after having made a reservation almost a month in advance. The fault in this is not Allen's BP. The fault totally belongs to U-Haul.Brian P.
This was a crisp, clean transaction. Thank you.BRUCE N.
Very friendly and accommodatingMARK F.
Friendly, kind and knowledgeable staff. Laurie/Laura I apologize I don't remember your name completely since it's been a month and I am just now getting to this review, but thank you! If I need to use Uhaul in the future I will be using this location, and will refer this place to friends if they need one as well. <3ASIA H.
Employee was super knowledgeable and friendly. He made the renting a Uhaul easy. Made the experience enjoyable. We will be regular customers.KAREN J.
Le client n'a pas laissé de commentaire.Deborah R.