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BEN B
Customer Reviews for Allies Attic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Was quick and easy to get the Rental and I finished quickly with my job
BENNY ACouldn't believe how much the price went up from one week when I was gonna originally rent the trailer. I thought the last time I rented there was a military discount.
JERRY NProcess went smoothly from start to finish
TROY WI reserved online at a different location. Pickup location was changed without any notification and I had to drive across town twice because of it.
Amy YThis was a very good location. The gentleman was very nice and it was a quick and easy exchange.
Derossany MVery friendly people. Was great dealing with them. I will use this location as often as I can for my rentals!
Adam Mgreat service!
JOE MReally chill employee. Quick work to check in the truck.
Krista VKeep doing what you are doing. Don't change. Great place and great people
RONNIE VThey attached my trailer wrong and it came off and dented my truck minutes later
Francisco CI didn't go in because the drop off location was closed on a Saturday at 4:45pm. It seemed clean and nice. The drop off key location was fine. They didn't call or check in with me personally once it was closed out. I guess I shouldn't expect anything more from Uhaul service contractors.
JEREMY RLater hours, especially on weekends.
WYLIE GVery friendly and courteous
jene rBest uhaul experience ever! Allies attic is so easy to work with. Merci.
DAVID CTrailer was in good shape, however it needs a new tire strap on the drivers side
RANDAL FThe U-Haul didn't have cruise control. It's 2024 and I'm having to drive 7 hours without it? Maybe we need to retire some of the outdated fleet?
TYLER WDoors have been pried open. Wind noise was horrible. Made the A/C not work so good. Glass was filthy inside. Was quoted once price and final bill was higher even bringing it back a day early. Ok, I know I went over 44 miles. But the fuel price at return was higher than the quote. NEVER was told they charge more on Fridays.
MARK DThank you for your patience and I will definitely recommend your business
ELIZABETH OGreat customer sevice but location is not of my liking. The lot to drop off the trailer needs a lot of improvement.
WILLIAM PAllowed to drop off after hours. 😉✌️
Emilio BThe 20 dollar after hour fee wasn't mentioned at all. I was told I can leave it they'll get it the morning no problem . Just do yourself a favor do the app check in save yourself $20
ERIC HChase at Allie's Attic was really friendly and helpful. I had a horrible experience trying to check in on the U-Haul app, and he made it so much simpler and got me on the road. The van was in good working condition and clean.
Shannon GThe app kept messing up--both during the pickup and return of the truck
Jon CThe 2 young men unhooked, double checked for damage, and electronically checked the unit back in. In and out with no delays.
GUY TActually everything was just perfect.
CYNTHIA REverything was great. Nice and they were polite
VALENCIA FThe sales person was very friendly and helpful. He actually hooked up the trailer to my vehicle without being asked.
FREDERICK MEverything was great, the staff had everything ready upon my arrival with no wait at all.
Armando PBetter customer service and equipment needs to be cleaned.
Jesus AAllie's Attic staff is always courteous and helpful. Highly recommended by me.
Gary WAttendant checked the equipment fact and we were on our way in no time.
jim vEverything is great the way it is
ronnie vEverything was perfect
Latrell BThe first young man I spoke to "in person" said yep I have you down. You will receive an email shortly and never confirmed my email. I waited 24 hours and called back and had to do the whole set up again. No fault of anyone bit the young man an iois to get back to his game on his cell phone. The truck was great, clean and full of fuel. No ossies, except the price! The price had gone up, bit I giesseverything has on tje last 3 1/2 years has.
Gaye KNo personal present, dropped off after hours of business closing, Uhaul website very easy to operate for self drop off.
Christopher CRégulateur de vitesse
Dion VCustomer service was above and beyond. When we showed up to pick up the trailer it wasn't there. The gentleman spent time on the phone and called the customer who had it. He had it there in 20 minutes. That was awesome. Thank you so much.
Misty RYou should let people know that the 10 foot truck has no ramp . I paid all most 60$ and could not do the move not knowing that there is no ramp on the truck.
Jeremy cMuch easier to deal with than the main location (Ave Q and 34th). Staff very helpful and knowledgeable.
Randolph MFriendly customer service and very easy to pick up or drop off.
Ernesto MThe inside of the car was full of animal hair and when I told this to the person who delivered the car to me, he said that such cars are not clean anyway. Also, I paid $75 for a one-day rental when the price online was $20.
Vahap CExcellent Service and Equipment
Glen CStaff were very helpful with storage and UHaul information, couldn't ask for better. Highly recommend this business!
JEANENE S | Expérience généraleReally great staff there. Just found a unit much closer to home.
JEFF G | Expérience généraleI have been with Allies for over 2 decades with one large climate-controlled unit and during that time had to rent another medium climate controlled ffor 5 years. The place was always clean, staff courteous and available eve after hours. After this long, it is like Allie's is my family! I truste them completely! Thank you for keeping the items important to me safe for myself and my kiddos. May your journeys forward be blessed and amazing. Terri Frazier
TERRI F | Expérience généraleThese guys really helped me out n a huge way. Literally a life saver. I'd recommend them for any storage or moving needs anytime. Merci!
eric r | Expérience généraleVery professional
John R | Expérience généraleThe staff was very nice and the facility was clean and wasn't hard to get to my unit.
Julie p | Expérience généraleVery poor job with keeping track of payments. If you don't keep records they will say you need to pay. Will call after you've already paid and send emails. Very annoying and something you shouldn't have to deal with.
Kendall H | Expérience généraleVery Responsive and helpful staff. They are friendly as well. I would use this storage location again if I have the need. Dust is a problem, but that's an issue across this region of Texas, keep your stuff covered as necessary.
Deric M | Expérience généraleVery nice place! The employees are friendly and explain how everything works from getting into the gate and the building where your storage room is. Nice and clean.
Sue C | Expérience généraleI have used allies attic and Chris several times now. This facility is great! From renting a storage unit to renting U-Haul equipment I have never been disappointed. They are the BEST!!
Diane W | Expérience généraleEverything was just perfect, unit was ready, easy access, staff was very friendly
Autumn W | RéservationChris was friendly and an awesome help, will refer other and be back in the future. 10/10
Christopher N | Expérience généraleGentleman on duty was very nice, gave me access code to unit and directions to find the unit.
Privacy R | Premières impressionsVery helpful and friendly service!
Privacy R | Premières impressionsI called the day I reserved this unit and requested that it be cancelled due to not needing it anymore.
Privacy R | Premières impressionsFacility was clean and worked well for what we needed
Privacy R | Premières impressionsVery easy to book storage unit!
Privacy R | Premières impressionsGreat service.
Privacy R | Premières impressionsThe facility is very clean and the staff was extremely friendly and helpful.
DAVID P | Premières impressions