Y'all were amazing, thank you for getting us into a rental truck as fast as possible yesterday when our first truck from somewhere else fell through. We will definitely be back!
JOSHUA GARRETT H.
Moving Truck Rental in Lubbock, TX at Allies Attic
(Concessionnaire U-Haul dans le voisinage)
5217 51st St
Lubbock,
TX
79414
(51st Street 1 Block West of Slide Road)
(51st Street 1 Block West of Slide Road)
Services dans cet établissement :
Pour nous contacter
5217 51st StLubbock, TX 79414
(51st Street 1 Block West of Slide Road)
Services dans cet établissement :
Heures
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Lubbock, TX 79414
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Libre-entreposage
Nous offrons la plus grande couverture en Amérique du Nord!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Service was excellent thanks
eSMERALDA M.- Rating:
- 5.0
Great staff. People like the gentleman who helped me when I returned my car, are what a business stand out. Thank you!
Victor L.- Rating:
- 5.0
Keep Holden, Chris, and Lisa on the Job. Give them a pay raise.
Lloyd H.- Rating:
- 5.0
I did the drop off after hours & the key slot was easy to find. I wasn't sure to park it in front of the business or across the street in the empty lot. I did end up parking in front of the business.
Jenna R.- Rating:
- 1.0
Don't change pick up locations at the last minute. People are very busy when getting ready to move. A text is not sufficient.
Wayne B.- Rating:
- 5.0
Staff was very helpful. Nice people!
Nancy L.- Rating:
- 5.0
Very helpful personnel and easy to work with
John S.- Rating:
- 3.0
The guy was helpful but stayed on the phone talking to someone while finishing off the check in on his IPad. He was polite and said he would check into the uhaul situation I told him.
Shannon Z.- Rating:
- 5.0
Extremely knowledge and friendly. Check in online makes the process quick and very efficient.
Karen J.- Rating:
- 4.0
Make sure that you have The vehicle that the customer reserved the night before even though I didn't get the truck that I reserved I did get a truck and I was able to do the things that I needed to get done. The manager made sure I did a truck although it wasn't what I had ordered the manager did bend over backwards to make her that I was able to do what I needed to get done thank you very much.
Thomas S.- Rating:
- 5.0
keep doing what they are doing
william L.- Rating:
- 5.0
Great customer service!
Christopher F.- Rating:
- 5.0
Holden I think the attendance name was amazing!
Silvia G.- Rating:
- 5.0
Everyone was extremely nice and helpful. I had many questions about towing a trailer and they patiently helped answer each one. Highly recommend this location
Tim L.- Rating:
- 5.0
I think the communication you guys provide is amazing
Ernesto E.- Rating:
- 1.0
The process of getting a U-haul rental was an absolute nightmare! I made an online reservation, only to be called 20 minutes later to say they don't have any rentals available until 3 days later. Then my mom called a U-haul location in Wichita Falls who in turn looked in Lubbock, where I was already told there were no rentals, and apparently they had a 20ft truck available. She booked it, and we drove 3 hours to Lubbock to pick it up. I called THREE times while on my way to Lubbock, since we were driving THREE hours, to make sure there was a vehicle because so far the service had been sketchy and awful. I was told several times YES you're guaranteed a truck, it's here waiting on you. So, I get to the location, they don't have a vehicle for me. The guy tells me I'll for sure get one but I have to go to another location. In the meantime, another U-haul person called and said there nope, there aren't any trucks at the other location....after I just drove 3 hours. Finally, a 16ft truck comes in as I was leaving and the guy was nice enough to give me the truck and he apologized saying this happens all the time! Even if you have a reservation he said, if walk-ins show up they will get your truck and the person who reserved it is out of luck! Terrible! I hope I never have to use U-haul again!
Joshua G.- Rating:
- 3.0
Couldn't find my reservation (made months ago) argued with me about whether it was one way or round trip. Just a strange series of events. But the trailer was there and I got what I needed. Just strange after all the steps you go through online that this can't be better.
Nathan G.- Rating:
- 5.0
Professional and prompt.
Jerry B.- Rating:
- 5.0
Was very unhappy with your roadside assistance program. Waiting over 30 minutes for someone to answer and finally gave up. This reflects very poorly on your service.
WILLIAM T.- Rating:
- 5.0
None; excellent experience at this location.
Aaron G.- Rating:
- 5.0
Our original location wa changed and had to drive an extra 30 miles to pickup a truck. The location was only able to supply half as many blankets as ordered. Disappointed in UHaul not the location.
donald C.- Rating:
- 5.0
Your Denver metro locations never fail to disappoint me and cause me to use your competitors. Chris and the other young man at Allies Attic are the exact opposite. Great to work with . Fast . Efficient. Helpful. Littleton / Highlands Ranch/ Denver on a 1-10 scale are a ZERO. Allies Attic- 9.8
jason C.- Rating:
- 4.0
Disappointed that we didn't get the moving blankets we reserved. What's the point of reservations?
Mark E.- Rating:
- 5.0
Really nice people to deal with.
arnold A.