When making a rsvp, please do not change locations of pickup! This caused chaos in our planning. The agent, Autumn was amazing and kind! If it wasn't for her, this service would've been a flop!
Jennifer S.
Customer Reviews for All-In-1 Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I would never rent Au haul again because you are doing false advertisement and next time I'll just hire somebody in my family to how my stuff
Corbett C.The very courteous and professional staff.
Zanetta T.very cooperative and they do an excellent job with customer service.
Curtis L.People at this location are friendly and helpful, explaining every step of the process.
stephen P.The woman that we dealt with was all about customer service. She was quick & efficient as well as friendly. We were in a huge hurry & she got us out very quickly. Many kudos!
David D.fine as is
stephen P.Be careful when refilling the gas , the gauge lags and you will put back more gas than you used and they will not credit or reimburse you for the extra gas.
Basil T.It was a smooth process, the lady was very nice
Joy H.Truck was ready when promised, I had made a reservation, and in good condition. I did not need anything extra, I already had a two-wheel dolly, padding, and straps, but they were available. All the people I was delt with were very nice, explaining everything. I would use them again.
stephen P.I had to take uhaul with no right head light. Was told uhaul knows about it. And no one has been pulled over in the last 6 wk at it had been out. I had to break the law and chance getting a ticket. The person at the uhaul place assured me uhaul would cover any ticket because you all knew it was out. I still had no other options and had to break the law if I ran it at dark. I had to keep longer to avoid this. Very upset and dissatisfied also I could not see mile because the is a sensor she said is out for tire pressure and no one can make it turn off unacceptable!!! I did take photos of all
Tonya W.The rental place was perfect, the billing by uhaul is nit good, I only needed the truck for a 24 hr window, going from Bluefield va to King George Va 301 miles, uhaul policy is that I was automatically billed for 3 day usage. System set needs changed.
perry B.Can't think of anything.
David O.Nothing, the staff, the facility, the truck was all above expected.
jolene S.