Évaluations des clients Alpha Truck Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Alpha Truck Rentals

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CHRISTOPHER F.
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Le client n'a pas laissé de commentaire.

DAVID E.
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Le client n'a pas laissé de commentaire.

David E.
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Le client n'a pas laissé de commentaire.

Troy P.
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Le client n'a pas laissé de commentaire.

Ricardo B.
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Le client n'a pas laissé de commentaire.

Anthony B.
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Le client n'a pas laissé de commentaire.

John S.
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I think this was done very well - no suggestions, only thanks!

Ed L.
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Loved the Dodge truck with the Hemi engine.

Marian O.
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The gentleman who waited on me was extremely helpful and accommodating. He answered my questions professionally. I am sure I will be using this location again.

Chris M.
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very easy to use when verified via uhaul website

Paul M.
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Everything was easy except the corp software was not behaving

Craig N.
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You can bill me for the equipment I had a contract for, not the more expensive equipment you made me pay for. This has nothing to do with Alpha, it only has to do with corporate.

Charles M.
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The windshield wipers were worn out. The agent was very nice and helpful but the facilities were dreadful.

JOE D.
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Ed is a southern gentleman who must of been raised by a true southern belle

ANDREW T.
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Le client n'a pas laissé de commentaire.

steve F.
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Le client n'a pas laissé de commentaire.

Brian F.
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Le client n'a pas laissé de commentaire.

KAREN W.
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Owner, Ed, is the best. Very kind to everyone.

R A F.
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Le client n'a pas laissé de commentaire.

William N.
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Everything went great

Irma T.
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Le client n'a pas laissé de commentaire.

frank M.
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I don't think anything can improve on Gerald, owner of this location. Friendly, talkative, helpful, pleasant and efficient. Great rental, thanks.

JAMES L.
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Le client n'a pas laissé de commentaire.

VICTOR P.
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Check the equipment out in advance. Tire pressure was 10 pounds low. The furniture pads weren't clean and the truck was not swept out. The dolly was rusty.

RADU S.
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Le client n'a pas laissé de commentaire.

ANNELIESE K.
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I was in Largo FL and asked for a Largo pickup at 2 PM. I was schedulled for a 4PM pick up in St Petersburg. You cost me the milage from St Pete to Largo. You should have to move the truck to the area requested or not charge the customer. The customer should not be penalized if you do not have a truck in their location. You should not charge more for one way customers.

PAUL J.
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Don't take reservations for locations that aren't open on Saturdays!!!!!!!!!!!! You let me reserve a truck online, 25546955. But the location is closed. Thanks!!!!!!!!! I had to scramble to find another truck. Luckily this location has their shit together no matter how bad U-Haul tries to screw it up!!!!!!!!!!!!!

ROGER M.
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Great service. Gave me a ride home.

PETER G.
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These guys are great to deal with and were very helpful!

MITO C.
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My reservation was canceled twice without me knowing. I spoke with regional Manager Mike who was not help at all. I call the 800 number to complain about him. I don't understand why he is a Manager and he does not know anything about customer service. I would like to talk to someone higher in your company about him and also he was the one he cancelled my reservation twice that is not acceptable. I when to a lot stress because of him and that the delayed my trip to get to my destination on time. I would like to get a discount or my money back some how. I will not recommend this company at all to my friends and also i will never use your service again. I used U-Haul before for many year and I never encounter to many problems like i did with my last rental. Please feel free to call at 415 867 2059 because i would like to talk to somebody about this matter. One more thing in the location they install my hitch they also put the pin to attached the trailer that pin was missing when arrived to my destination. I asked the guy if that will hold the trailer and he said yes but apparently was not. I could kill myself or cause and accident in the road. I need a response for this matter as soonest possible. Thank you so much. Hope to hear from someone soon.

NICHOLAS F.
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Best part of this location is the owner. A truck is a truck, but this guy will have me coming back to him.

Robert K R.
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Went to this business twice. The first time I was told the only employee that did you Uhaul was out to lunch so I would have to come back. The second time I arrive at 11:45 so I could be there by noon which was the time Uhaul promised I could pick up my trailer. The business was closed so I had to call U-Haul to find out where the owner was and he did not show up till five minutes after 12 which was pass the guaranteed pick up time. Then since no one else was there to help him I had to help pick up the trailer tongue to put it on my truck. And last but not least when I got home he had forgotten about the 12 moving pads I had previously ordered forcing my wife to drive all the way back there to get them once again against their promise of having things ready. When I called customer service to get the $50 reduction because my trailer was not ready on time,nor were the moving pads, they said that this did not apply which is ridiculous. This was the absolute worst U-Haul experience I've ever had.

DANIEL M.
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Le client n'a pas laissé de commentaire.

GUILLERMO P.
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Le client n'a pas laissé de commentaire.

CARMEN B.
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Le client n'a pas laissé de commentaire.

GENEVA P.
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Rude, Yelling at us to shut up and take the conversation outside he was working on a computer issue.. Told me that if I wasnt there by 10:30 I wasnt getting a truck... Truck on paperwork was different then truck they gave us.. we paid for a 17 foot truck, got a dirty 15 foot truck with something dead in the engine.. Uhaul made me drive in the pouring down rain 30 minutes away from the orginal location i chose to use this nasty place, while the orginal location had plenty of trucks as did 3 other locations we passed along the way... took over an hour of standing in the rain to get a truck, putting us way behind on loading.. It was the worst experience I have ever had with a truck rental company!

BERNICE S.
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The reason I rate this store poorly is they tacked on more charges without my knowledge mainly insurance which I had no intentions of purchasing I was livid your trucks are already high enough with mileage don't need extra cost!!!!

Dan B.
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ReservedWas a van with a hitch and none was available. Turned in the vehicle a day early at 5:05 and still wasn't checked in until the following day at 3:30pm and charged for an additional day plus insurance. Something should have been compensated.

john C.
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Great! Got in and out service was friendly.

Dean N.
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Le client n'a pas laissé de commentaire.

PAUL B.
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Le client n'a pas laissé de commentaire.

DAMIEN A.
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Le client n'a pas laissé de commentaire.

victoria P.
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If your company is trying to compete with budget you should offer cheaper miles or an option of business or personal rate.

Lisa W.
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Great service!!! Nicest guy ever and very accommodating! Will always go here in the future and will tell all my friends to use him!

LAWRENCE S.
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Le client n'a pas laissé de commentaire.

Bill P.
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Train your people hoe to enter the information into the computer. IT took over a hour to enter the info, defently very frustrating for the worker and for me however I didn't show my frustration I definitely was.

Kristin T.
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The employees at this location were very nice! I would go to them as mechanics, too, if I needed one.

EMIL S.
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Very helpful personnel.

CLYDE W.
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Le client n'a pas laissé de commentaire.

STANLEY G.
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Le client n'a pas laissé de commentaire.

JUDITH K.
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Was instructed, by phone, to drop trailer off that morning at location where no one was present, did so. I've noted time is shown of return in the evening of the 27th, but trailer was actually dropped off in the morning.

SHANNON A.
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Le client n'a pas laissé de commentaire.

PATRICIA M.
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Le client n'a pas laissé de commentaire.

JASON M.
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At that location was too much going on. They were cleaning cars, selling rims, selling cell phone and renting out U-hale. When I made it to Greenville they made me go and put more gas into the truck and I was told to put it back were I got it from. I put an additional $37.50 and I never received my money.

CHANDLER E.
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Le client n'a pas laissé de commentaire.

ALICIA W.
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Le client n'a pas laissé de commentaire.

ROSIE S.
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Le client n'a pas laissé de commentaire.

JENNIFER W.
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Le client n'a pas laissé de commentaire.

SHIRLEY H.
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Le client n'a pas laissé de commentaire.

BRYON W.
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Le client n'a pas laissé de commentaire.

JENNIFER G.
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Shut them down. I reserved a dolly with my rental and it wasn't there. They listed that it was on full and it was only on 3/4 tank. They were NOT proffessional AT ALL.

JASON M.
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THIS OFFICE SHOULD BE MORE PROFESSIONAL, IT WAS A RIM SHOP, CAR DETAIL SHOP AND UHAUL EMPLOYEE WITH A LAP TOP AND A FAX MACHINE AND NO UNIFORMS.

rodney P.
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Le client n'a pas laissé de commentaire.

Gene S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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