Évaluations des clients American Car Co

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de American Car Co

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jack B. le

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Le client n'a pas laissé de commentaire.

susan S. le

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Bad reviews with this person operating the company... apparently likes to scam people with returning vehicles. Was not a good feeling for me to leaving e it there.

Alan B. le

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Few hours. For a previous one-way rental, he was unfriendly, inflexible and unhelpful.

Scott K. le

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Le client n'a pas laissé de commentaire.

Deborah D. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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The tow dolly was not properly ratcheted on the left side.

Dennis I. le

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Le client n'a pas laissé de commentaire.

mike S. le

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Le client n'a pas laissé de commentaire.

Gregory H. le

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GREAT but Westlake was a mess

tom S. le

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Le client n'a pas laissé de commentaire.

Agustin P. le

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Horrible customer service rude and disrespectful...... gave us a dirty truck didn’t want to do a walk through with us and when I called customer service the lady I spoke to was rude as well she said “if your not happy don’t rent the truck” i asked to speak to a supervisor and I was told that he was busy and would get back to me in 48 hours I was on a strict time frame I had to get the truck. I have been using uhaul for a long time and if you look at my past history I have rented a lot this year but never again I was treated horribly and customer service didn’t care about this situation. Moving forward we will use budget rental

roger B. le

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Professional and knowledge regarding size and vehicle suggestions. Thorough with explanation of cost and equipment use. I will rent U-Haul from this location for all future need.

William R. le

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Everytime i rent from this location i owe additional fees i rented this truck two days not three days like i am being charged for i have spoke to this location and he said he was going to corrct it and its still not corrected and you guys are still trying to charge my credit card and now I am being assessed additional fees from my bank who is going to refund me the fees from my bank for.your mistake.

Maryne Yvonne C. le

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Le client n'a pas laissé de commentaire.

Kent A. le

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Couldn’t meet at requested time and didn’t correct it in the system.

Kent A. le

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Ensure that someone is there for pick up of uhaul and that they have the correct area code.

JOHN L. le

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Le client n'a pas laissé de commentaire.

ANDY A. le

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This location has loos dog it charges , it is confusing, if you are going to be injured

Daniel A. le

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Le client n'a pas laissé de commentaire.

TROADIO V. le

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Le client n'a pas laissé de commentaire.

Sophonna N. le

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We dropped off the truck the night before the drop off time. and iwe made sure there's enough gas that was required, so we wont get charge extra $40, and my driver said "yes" its good. but next day they the email, said there was extrcharge for $40 for gas, and that's alot of $, bcuz i'm single mom, and have financial hardship too. so pls make sure they didnt cheat us about that gas because we didn't take pics. if it's true can you at least waive some fees or just charge 1/2 price $20 and what's that $30 fee to pay by certain date? I never heard of it? I used to rent Uhaul truck before in Paramount and dropped off in Palmdale, they were better deal and no extra fees. so now ti's stresses me out because I have to pay so much for this rental. so pls reconsider and give me more discount on gas and waive any fees, and help single mom. I would really appreciate it. bcuz its too expensive to rent truck and hire pple to help move too, Thank you. Sophonna Valrie Nong

FREDERICK O. le

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Easy to use and close to our new home, but no one was there so we just left keys in the box as instructed by phone. No problems thought at all!

ANDY A. le

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good people ,

Danny A. le

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Le client n'a pas laissé de commentaire.

Elias V. le

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Horrible..

Patrick G. le

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closed when returned

La C. le

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Le client n'a pas laissé de commentaire.

Ben S. le

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Gave me wrong info about my hitch and wireing needs at reservations phone call. Was never told that I would need a plate number for the vehicle I would be towing. This caused huge delays. The guy that rented me the trailer was trying to Make me wait an hour and a half for a different trailer coming because the guy didn’t want to unhitch the already hitch trailer for the next customer onto my car. make me wait an hour and a half for a different trailer. This issue caused my party huge delays and A run around in time from a guy due to his lack of people to help him move the trailer off to my car . Then the guy wouldn’t help me hook up the trailer to my car just walked away and left me with the trailer no way to hook up my lights didn’t know how to hook up the chains and sent me off I would rate my experience with the whole process very in adequate and unprofessional .