Joe was extremely rude and on the phone with someone else throughout the entire transaction. The truck had no working lights in the back and couldn’t drive at night. I had to return the truck early. I was also not told where or if they had a drop until the next morning when I returned the keys. Absolutely unacceptable.
Brian D
American Car Co
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
Locations aller simple et locale® à Lebec, CA 93243
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Avis vérifiés des clients
Chaque avis est lié à une véritable U-Haul réservation ou contrat.
Comment U-Haul Fonctionnement des avisThey didn't know how to check in the one way rental, called District manager for help but got no answer, said it was OK, didn't provide a returned receipt resulting in the problems stated earlier.
Robert RClosed when I needed a replacement on a Sunday so u-haul needed to get service providers to help me with moving, changing out the vehicle, and getting gas. The truck that I was given was empty of all gas. Come to find out it's because someone drilled a hole into the gas tank at this location. People sleeping in an RV in front of the location, walking around and using the water hose, etc. Overall, not surprised with finding out someone siphoned the truck. Did not find the hole until I was miles away and attempting to completely fill the tank which obviously overflowed at the gas station pump. Had to only fill the truck half way the rest of the drive to get to where I needed so it didn't slosh or overflow with gas.
Carlos WHire someone new
Lee WFilled up the tank all the way instead of just half. Got charged for more mileage. Would’ve been nice if they would have given me a discount for the extra gas.
MARTINA T