Le client n'a pas laissé de commentaire.Marius M.
Customer Reviews for American Self Storage #11
(U-Haul Neighborhood Dealer)
Pour nous contacter
Oklahoma City, OK 73162
(1 block East of Council Rd on North side of Hefner RD Across from USPS)
Services dans cet établissement :
9h am à 1h pm / 2h pm à 6h pm
- SamediDe 9 h am à 1 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I had great customer service. Quick, friendly and professional!! So good I added a half tank instead of just a quarter!!JohnPhillip J.
Le client n'a pas laissé de commentaire.Michael U.
Absolutely will use this location again !!linda S.
I did not visit this facility. The roadside assistance crew was dispatched to swap out my trailer.Byron W.
Left truck at rental each night and miles were put on truck next day.ANITA W.
Le client n'a pas laissé de commentaire.Diana E.
we rent frequently and they are always most helpful.Marvin E.
Le client n'a pas laissé de commentaire.BARBARA W.
Le client n'a pas laissé de commentaire.Benny S.
Great Friendly. Very great service.Virginia S.
This experience is just like the rest that I've had with Uhaul. That shouldn't be taken as average though. One of my favorite things about Uhaul is that it's always the same, a reliable company for all of your moving needs no matter the location.Sean K.
The office guy was so nice! Would recommend and use again !!Julia J.
Le client n'a pas laissé de commentaire.Kimberly W.
I'm a dinosaur, and did not complete the return the way it was supposed to be done, but the U-Haul staff took care of me. I am so appreciative! I will always only use U-Haul rentals!Lori T.
Very convenient after hours access.Angella H.
This was a pretty frustrating start to the move. I ordered 3 different dollys and a truck maybe a week or 2 in advance so you would think that would you all would either tell me that it won't be supplied because it's out of stock or make sure that location had it in stock. Instead I show up expecting 2 furniture dollys and am told â€œoh ya we only have 1 so that will be $7â€. It wasn't until I mentioned that was bad an I needed 2 that he tried to find something else, in which he called one person, and they didn't pick up so he told me I would just need to go there or some other location myself and hope they have one and rent it from them. Fortunately the one that I went to had one and I rented it from them. But that meant I had to drive 15 minutes out of the way using miles on a truck that I have to pay the mileage on and return the dolly at the same location that is out of the way. The workers were great and kind and the equipment (once I had it) was clean, sturdy, and did its purpose but come on.Jacob M.
Aaron was wonderful helpful and saved me around $70!! Highly recommendDonelle R.
The employees at pickup and drop off were excellent. The online and phone services were very unsatisfactory for pickup and drop offLarry G.
Le client n'a pas laissé de commentaire.Jeffrey A.
Le client n'a pas laissé de commentaire.Amber W.
Le client n'a pas laissé de commentaire.Rj H.
Very friendly staff. Overall great experience.Jeremy B.
Le client n'a pas laissé de commentaire.Terrance B.
Le client n'a pas laissé de commentaire.Annie K.
Very helpful. Made a stressful situation easy. Very nice. Great customer service.Carolyn W.
The manager of this place makes renting and returning a truck very easy.Tricia H.
Excellent experience and wonderful staff. MerciBryan K.
Great truck, it definitely helped with the move and made things easier. The lower stars was because the truck had issues with its batteries either that or the alternator because the truck took a while to start and at some point it didn't start till a couple of cranks.Rajiv A.
Le client n'a pas laissé de commentaire.lin G.
Le client n'a pas laissé de commentaire.JEFFREY H.
Le client n'a pas laissé de commentaire.Tobin P.
We do routine renting from this location and are pleased every time.Marvin E.
Le client n'a pas laissé de commentaire.Elaine S.
Le client n'a pas laissé de commentaire.donnie E.
The gentleman who handled our business gave up part of his lunch time to get our trailer. He was very polite and helpful. The trailer he rolled out to us had new tires, inflated well and rode smooth.Douglas P.
Le client n'a pas laissé de commentaire.duwayne M.
Le client n'a pas laissé de commentaire.Michele W.
Le client n'a pas laissé de commentaire.Jean De Dieu R.
Le client n'a pas laissé de commentaire.Marvin E.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.BRYAN A.
Le client n'a pas laissé de commentaire.Elizabeth R.
Le client n'a pas laissé de commentaire.Gregory H.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Charles C.
Le client n'a pas laissé de commentaire.Debra L.
wonderfully helpful. At the last minute I requested an earlier pick up time and this agent made it happen for me!candace W.
Le client n'a pas laissé de commentaire.Heather K.
They forgot to leave the key to my truck after time on the phone I had to take a bigger truck that was brought back with half gassed and dirty.james K.
I FOUND IT VERY HELPFUL AND CONVIENT FOR PACKAGING MATERIALS .hilde E.
Le client n'a pas laissé de commentaire.Kristina T.
The parking is horrible. It is a very small area to park the larger trucks.Rhonda T.
Le client n'a pas laissé de commentaire.larry L.
Friendly service and easy to deal withMelisa B.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.MICHAEL J.
I made a reservation to pickup the truck at 7pm and the location was closed when I arrived at 6:45pm and didn't open until 9am the next day. That really messed my day up. The next morning when I was able to pickup, the trucks arm rest was stuck in the up right position so, I couldn't use it. I drive to Dallas and back and I always let you guys know that I'm driving 400+ miles so I'll need cruise control. I didn't get it. The truck had over 179k miles on it. That vehicle probably shouldn't be on the road anymore. Everything in the drivers cab shakes and bounces. I was very displeased with uhaul on this rental experience. I spend a lot of money with this company. I'd like better service.MICHAEL B.
Le client n'a pas laissé de commentaire.Catherine H.
Aaron was very helpful and communication was excellent. Thank you for your great service.Jeff M.
Please do a full in person inspection of every vehicle before allowing them to be picked up by the next customer. My son opened the glove box to put the paperwork inside and found a BB gun that looked like a real post sitting there. He was very scared and I had to take immediate action, luckily we were not driving yetAdam K.
Transmission slips when you reverseJAMAL C.
Le client n'a pas laissé de commentaire.kristy M.
Le client n'a pas laissé de commentaire.QUINTA M.
Le client n'a pas laissé de commentaire.STEVEN U.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Glenn W.
I ordered a utility and pads and they weren't in the truck and I was given a truck with hardly any gasValerie H.
Le client n'a pas laissé de commentaire.Jeffrey W.
Pre sell other goods & services! Boxes, locks. Leave $5 courtesy card for "NEXT" service through your location. Aaron was great, very accomodating.CHARLY B.
Le client n'a pas laissé de commentaire.ELIZABETH O.
Continue providing making clean equipment available.TERRY H.
Le client n'a pas laissé de commentaire.Rachael V.
Parking lot is so small you can hardly pull into it.Austin D.
Terrible customer serviceCHRISTOPHER C.
If there's gonna for sure be charges upon drop off let customers know there will be charges. They told us the only way there would be extra was if we went over miles and under filled on fuel I filled up where it was when I got it and I didn't go over the miles I told them and they messed up at the first uhaul place they didn't even put my truck outside for me to get it so they sent me to another location I got there and they tried charging me more than what I was told for the first truck so I had to go put more money on my card because I got charged more then I return the truck and the app said $47 payment pending.Tyler H.
Le client n'a pas laissé de commentaire.DENNIS K.
Aaron was very nice to work with.RICARDO D.
They had my reservation and had the truck ready when I arrived.TERRY H.
Le client n'a pas laissé de commentaire.AMANDA W.
Great job!STEVEN E.
Le client n'a pas laissé de commentaire.victoria L.
Very accommodating and personable. Loved my experiencePaul D.
My experience was very frustrating. I was given the wrong vehicle to retrieve the key out of the lock box. I spent an hour outside trying the lock box, while hurting my finger. I tried to contact customer service but was on holding for 30 minutes with no answer. I decided to walk around to other vehicles, trying the code on their lock boxes for the key. And I finally was able to retrieve the key, from a complete different vehicle after an hour in the heat.TaShala H.
Great Customer Service!!feliesia C.
The truck drove funny.Gary G.
The lot is tiny. Really, really small. I'm glad I didn't have a bigger truck to need to get in there.Toni P.
Le client n'a pas laissé de commentaire.TIMOTHY J.
Great service and very friendlydavis L.
Le client n'a pas laissé de commentaire.KIMBERLY M.
We never saw anyone. I would have preferred to have it looked over and signed off on before leaving the drop off spot. Which is why we went during open hours. The parking lot was small and when you are driving a big truck and being followed by your ride; it's not ideal.RYAN N.
Nothing you was awesomecharlene M.
While the truck was clean, the truck Would barely reach 65 miles an hour before the steering wheel started to shakechristine R.
Le client n'a pas laissé de commentaire.Ryan M.
Perfect serviceLie L.
Fuel charges excessive.STEPHEN K.
Aaron was very accommodating and easy to work with. Too bad there isn't more parking area for wider truck selections. Great service though!.Chuck W.
Le client n'a pas laissé de commentaire.Judy O.
Le client n'a pas laissé de commentaire.CHANELL M.