Customer Reviews for Amplify Buildings LLC
(Concessionnaire U-Haul dans le voisinage)

135 évaluations

549 S Main St   King, NC 27021

(336) 983-0490

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 8h30 am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(336) 983-0490

549 S Main St
King, NC 27021

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 6h pm
  • Sam : 8h30 am à 3h pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim S. 
Évaluation :
5

Marlen was awesome!

William D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cary S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mike S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jodean W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrell G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ken S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
3

i had left this location pleased, however after getting up and looking for a uhaul. 4 different places to be exact. this was my last straw. couldnt find what i needed, had to be placed in an oversized truck 26' instead of the 15' i was looking for at the cost of a 15. also needed a car trailer. left this location with intentions of packing and leaving and getting to my destination early next morning.. packing was on schedule. loaded and on my way to destination..1 hr in and bam back left rear tire blows apart on i-85. approximately 1130pm once i get to the shoulder assess the damage i call the uhaul help line. lady answers explains to me she will locate help and call me back within 5 min. in the mean time im to help by uploading pictures and here is my estimated wait time on the app. an hour goes by i call another operator explain to them the situation again and that the app has had 15 pepole open my case with no update or help. she tells me to hang tight she will call back in 5 to 10. i trust her meanwhile as o sit and wait as far away from the white line on the road i can get which is only inches as the blow out happened and all i could do was get as close to the guardrail as possible. semis and other vehicles are sometimes getting real close to rearending me or side swiping me. now it is almost 2 i call back same issue tell the operator my issue she says same thing ill call back in 5 to 10 min. and same result no call back or help, i let another hr pass as im trying to trust they are working dilegently. at this time i had explained we may be now getting tired and need to get food and hotel. they say we can reimburse you for your troubles... just upload any reciepts you have and you will be reimbursed. i say i could be almost home and have an interview with very high paying job at the space center in my location. they said they will understand if you cant make it im sure otherwise you probably shouldnt work there. so now 3am 4hrs since blow out jordan answers and tells me he is doing all he can to make sure i get off the road before he goes home. he works diligently to try for another hr and cannot. he calls me back at 4am and tells me he has done everything he can to help out. and explains to me to locate a hotel and to call back so they can locate a tow service to detach the trailer and meet me at a hotel im supposed to pay for be reimbursed and tow truck will then drop trailer in parking lot and tire can be fixed sometime in the morning. finally about 430 sue calls back after i done what jordan instructed and lets me know she has good news and bads news good news they found a tire and rim and person was on the way. bad news he wont be here for another 90 min. says best thing i heard allday and explained again may need hotel and food since the tire changer now wont be there till we would have been an hr away from our destination at this time. dude comes changes tire and we are back on the road at 630am. pissed off, tired 30 hrs later in my destination, missed a very costly interview and now i have to do all this typing that someone else should do. still waiting on my 72 hr call as i really would like to submit all these reciepts i still have in moving, unpacking and packing ridiculous. when someone does answer i would like all my money back for this entire wasted service.

David C. 
Évaluation :
4

Worn out trailer. Didn't pull right from the time I picked up. Slideup door almost broke my arm. You had to get into trailer to push door back down. I unloaded it and took back. VERY DISAPPOINTED ENTIRE time, I returned it a few hrs later.

Teresa R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cary S. 
Évaluation :
1

I would like to request a full refund.

jason F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen S. 
Évaluation :
5

Excellent service à la clientèle.

Christopher H. 
Évaluation :
1

I woke up this morning to an addition 94$ charge to me bank after paying 104$ I didn't even go over my expeactex mileage and I returned the vehicle with a full tank this is complete bullshit and will not use this location again

Justin C. 
Évaluation :
5

My only issues were small things but would have made experience perfect. 1. If the gas tank is full when I pick up the truck, then I know I just have to fill it back up before I drop it off and I'm not trying to guess how much gas I will use in the process. I wasn't sure and ended up leaving more gas in there then there was when I got it. 2. I picked up via my cell phone and the button for "Ready to pickup" was not there, I ended up figuring it out, but someone with less experience or not as handy with phones they have struggled a lot more. Also, side note, I don't leave my location on on my phone and that is necessary for picking up vis cell phone.

Karen Ashley B. 
Évaluation :
5

Very professional and courteous staff.

Floyce G. 
Évaluation :
5

Marlin is fantastic! She is a professional all the way! Very helpful. Will be back for our moving needs.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce H. 
Évaluation :
4

Very good customer service.

Dean R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
4

*The only problem, if it is a problem, that I could see was that the check engine light was on.

Rebecca W. 
Évaluation :
5

We got hit with a $25 cleaning fee, which I'm not sure about. The truck was returned cleaned out. Staff was friendly enough.

Thomas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mia N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

geroge B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREN K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
5

Mobile pick up and drop off were a lot easier than I expected. Everything was as described. The entire process went smoothly.

Kimberly P. 
Évaluation :
3

Needed to be a little more customer friendly and when the mistakes of the pick up location were brought up it was like oh well.

Kimberly H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
2

The trailer was dirty. She had another 5 X 8 trailer but wait was for local behind it. I thought she'd never get the trailer hooked up and she even called another place for me to go that was out of my way. She finally spoke with someone who told her what to do to get it hooked up. Nice lady, but she had no Wd 40 or anything to help with the hitch. Very dirty trailer!

Louis P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WALTER S. 
Évaluation :
5

Marlen was awesome to work with, called me back the same day, and was there for whatever we needed. Thanks for the awesome experience, as so many times before we have never treated this good. We will return to this location

KATRINA M. 
Évaluation :
5

This has nothing to do with the facilityâ€"it has to do with the check in process with the app. Ridiculous. The lady at this location was very nice And offered to help even though it was after hours. We didn't need her help but it was very nice of her to offer.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YOLA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PRESTON L. 
Évaluation :
3

I would never recommend U-haul to anyone it's a money rip off

Vicky P. 
Évaluation :
4

I only drove this truck less than 150 miles & returned it to same location I picked it up from instead of Lake Worth, Fl. I did have the truck for 6 days but no where the mileage on it. AND I WAS CHARGED $1035.19. This is one reason I would NEVER RECOMMEND U-Haul rental to ANYONE. THIS IS NOTHING BUT A RIP OFF. Every one I have talked with says they will never rent from you guys & I will see to it that this gets around as much as possible. I truly think I need a refund. I have tried several several times to get in touch with Kevin at 336-894-3464 and he can't even return my phone calls!!!!!!!!!!!!!!!!!!

Vicky P. 
Évaluation :
2

When we dropped off the truck and trailer, she basically said, "Thanks." She didn't check anything.

Christopher C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur C. 
Évaluation :
3

The truck cab had dog hair all over and I'm allergic, and the cargo area of the truck needed to be swept. Also, just as the clerk was leading me to the truck, she stopped and made me wait while she waited on an approaching customer. It made no sense to me; why not complete with me and let the second customer wait a few minutes? Especially since I had movers coming!

Kathryn M. 
Évaluation :
5

No brake lights, only right turn signal, tire blew out, worse experience I have had. Took uhaul service 2 hours and 45 minutes to get to our location.

Ronald H. 
Évaluation :
5

Customer service friendly.

Jonathan P. 
Évaluation :
5

Great friendly service, owners/staff were very helpful and knowledgeable

Zane W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry J. 
Évaluation :
5

Very nice people to work with

James N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS M. 
Évaluation :
4

Young lady running things was very friendly and helpful. This was our second time renting from her and would rent here again.

April M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry C. 
Évaluation :
3

Newer trucks

CHARLES H. 
Évaluation :
3

Did not have the van checked in and ready when arrived, even tho I filled out everything online.

Kaitlyn G. 
Évaluation :
5

There was no jack/lift to raise the ‘tongue' so me and wife had to manually lift!!!! Also the parking lights did not work - realized this after it got dark and I had to turn on my lights. There were no clearance lights ‘safety'

Janice B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hope C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dai N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter S. 
Évaluation :
5

Excellent customer service and very helpful

Gregory D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lyle R. 
Évaluation :
5

Marlene did a wonderful job considering very busy on a Saturday morning. Will use again in a couple of weeks.

Charles T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clark C. 
Évaluation :
5

Absolutely would recommend!!! Owner was awesome, helpful and very personable. I'm actually using this location again in the coming week(s). Great experience!!

KIMBERLY S. 
Évaluation :
1

Poor place

Henry A S. 
Évaluation :
4

By the time we dropped off the truck, of course the place was closed. And then just to make a bad experience worse, the uhaul website wasn't working correctly so we couldn't complete the return. We tried 3 different phones and the part where it asks to share your location so it knows you're dropping off at the right location wouldn't work (and yes, our phones were all set to allow uhaul to access our location). Overall horrid experience.

DREW G. 
Évaluation :
5

We rent a 15 foot van every month for a local ministry. Our experience with Uhaul in King, NC keeps us coming back every month. Marlene is always professional makes in very easy to process the paper work. Merci!

Charles T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lynetha S. 
Évaluation :
5

Friendly staff and great equipment availability. Merci!

Jason E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra J. 
Évaluation :
5

I always get great customer service at this location.

Paul P. 
Évaluation :
5

Walk around rental before leaving note if any damage outside or inside of vehicle or vehicles.

Wanda R. 
Évaluation :
4

Everything was good. Staff kind and friendly. Hopefully they will get moving supplies soon.

Shelia D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GREGORY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward W. 
Évaluation :
5

Need boxes and the rolls of stuff I call shrink wrap

Margaret M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Billy F. 
Évaluation :
5

None, very helpful

GERALD E. 
Évaluation :
2

I am not sure how many times we had to be reminded about covid. Couldn't use the bathroom, threw away my straps and was generally not very helpful. Pushed the

James C. 
Évaluation :
5

Trailer had damaged wheel well.

Daniel P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AARON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terry C. 
Évaluation :
5

I reserved a 10' truck online a month in advance, but later got a phone call saying this location only had 15' trucks for one way use. This cost me $100 more. Please fix the online reservation system to reflect only what is actually available at each location.

Gwendolyn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby L. 
Évaluation :
3

The problem was I needed to pick up and return a truck in my city but had to travel 20 miles to pick up and return the truck. So I ended up being charged an extra $40 for mileage I wouldn't have had to pay if the pick up and return would have been in my city as I asked. I would like my $40 back please!

Chase S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Waylon D. 
Non les évaluations ont été soumises pour cet établissement.

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