Customer Reviews for Amplify Buildings LLC
(U-Haul Neighborhood Dealer)

322 évaluations

310 E King St   King, NC 27021

(336) 983-0490

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Sat: 8:30 am–3 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(336) 983-0490

310 E King St
King, NC 27021

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 9 am–6 pm
  • Sat: 8:30 am–3 pm
  • Sun: Closed
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Other then getting me the wrong drop off location that was 25mins in the wrong way of home. I would tell people to rent from there this was the only problem with all my rental.

Joseph P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon M 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yohanna S 
Évaluation :
5

Smooth drop off experience.

Kimberly C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Faye G 
Évaluation :
5

When I rented my vehicle this drop off location 2 miles from my destination did not show to select in Uhaul website/system. Uhaul, once again get your systems fixed, I can only assume this was to incur additional mileage charges for me. The owner of this location was super helpful and she made my drop off so easy and quick. It seems to me that Uhaul corporate does everything possible to make their staff and dealers lives miserable with poor systems that don't promote quality/value products and these people succeed despite corporates' lack of support.

BRIAN B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM F 
Évaluation :
1

1st truck had no gas so switched to another truck barely over a quarter tank, inside hadn’t been cleaned smelled like smoke, overpriced

Darwin W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SELENA K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

fred f 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
3

Okay, First. I will say the owner of the company was very supportive and easy to work with. * However, you definitely need to inspect the truck (including inside the back of the truck) inside and out to make sure it's cleaned and feasible for the move before use.* When entering the truck, I noticed it was not swept out In the cab. However, the manager offered to clean it out which was not as important so I denied the offer due to the fact I only rented the truck for the one night and needed to get the move done as soon as possible. When leaving, I noticed the engine rode pretty rough and needed a tuneup. When I got to my location, I open the roll up door and I realized the back of the truck was clean of debris but was not swept and the back was wet and dirty. So, you will need either a push-broom to clean out the back of the truck or you will need to rent moving mats ($1each) for mattresses or anything cloth to keep your stuff clean during the move. Now, the gas tank was full wnen I started. However, when I finished the move and got to the gas station to fill up the tank, I was unable to because the outside of the gas cap was cut off and the inside of the gas cap was attached to the gas tank and would not come out (even with a knife) so I could not get fuel. So we had no choice but to take the truck back without filling up the tank. I contacted the owner the next day and she mentioned that she knew that the cap was removed but forgot to tell us. This was kind of concerning because if it was a long distance move, I would have been stranded because I would have been unable to get fuel. However, the owner was supportive and did not charge me for not filling up the tank. With all that being said, if you live locally, I would recommend this location if you did not have to drive a long distance to move as the equipment might be a little bit questionable and not maintained but it got the job done.

GARY W 
Évaluation :
5

Not sure if anything could be improved. Service was good , the rental process was easy, stream-line, yet thorough. Truck was clean and instructions for operating were clear. Merci!

MELANIE E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger B 
Évaluation :
4

Great customer service couldn’t ask for better.

keith h 
Évaluation :
5

Thanks

CHRISTOPHER D 
Évaluation :
5

Marlen always provides excellent service. I needed a trailer lady minute to grab something from Home Depot and she handled it smoothly and quickly. This is the 3rd time I've used her and will continue to do so.

JACK A 
Évaluation :
5

The lady is the best!!

Randall E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin J 
Évaluation :
5

Great rates and friendly service. I am a repeat customer and will continue to be!

Rodney E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard Y 
Évaluation :
5

It was lunch time when I got there and I called the number posted on door and they came right out

KENNETH R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randall E 
Évaluation :
5

Nothing, my experience was great at this location and the owner was extremely helpful.

Thomas C 
Évaluation :
5

Very friendly personnel.

Heleena M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TRISTON J 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mindy H 
Évaluation :
5

Nothing! Make more people like the owner! She is amazing!!!!

Pilar K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C 
Évaluation :
5

AWESOME SERVICE!!!

Debra M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy B 
Évaluation :
5

Awesome service!

Debbie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H 
Évaluation :
4

Nice lady very helpful .

Mark D 
Évaluation :
5

Always look for new ways to show clients you care. Most likely they are stressed at some level. Remember to let them know as you did in my case that you value your clients. My service was great and friendly and delivered with kindness. I appreciate it!

DALE P 
Évaluation :
1

Rehire

Cindy A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy T 
Évaluation :
5

The Phone App could be easier to use. Not very user friendly....

Robert S 
Évaluation :
5

My first drop at this location! I was greeted by a beautiful young woman who definitely was skilled in her profession. Excellent communication!

Randy Z 
Évaluation :
5

The lady there was beyond helpful and very beautiful

CUELAH L 
Évaluation :
5

Easy transaction. Efficient and friendly staff. Will definitely use this location again when we come back.

ROB L 
Évaluation :
4

I've rented two trucks from you guys in the last month or so. The first had cruise control, the last one did not. I have to say the first one was not only more economic fuel wise, but, made my drive way easier.

Johnnie S 
Évaluation :
5

Cut your price on return of equipment.

Johnnie S 
Évaluation :
3

The windshield wipers need replaced. Entirely too expensive at a rate of $.89 per mile.

Robert M 
Évaluation :
5

Customer service was excellent. It was a breeze to reserve,pick up and return. Will definitely use this location again.

MICHAEL W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua D 
Évaluation :
5

Very kind owner

Donna W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B 
Évaluation :
5

Friendly and prompt customer service. Lots of inventory. I would definitely recommend.

RACHEL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H 
Évaluation :
5

I can't think of anything. There was some confusion over a few things due to me getting extremely sick and my boyfriend returning the rental for me, the staff was absolutely amazing and worked with us and was beyond fair in their dealings. If great customer service is important to you then THIS IS THE PLACE!!!!

April D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

keith h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendell M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald D 
Évaluation :
5

Aucun

DAVID N 
Évaluation :
3

Highly need work on your technology system because it messed up my whole order and the movers never came out beacuse everything ended up having to be done the old school way. So therefore I had me and another person moving my stuff and now my back is in major pain from your technology system error and made me run over the mileage I ended ip putting down because of mover not showing up.

MARK M 
Évaluation :
5

Yes, Marlin was sweet and very nice to me. I will be going back and renting more units in the upcoming future!!

Wendell M 
Évaluation :
5

Nothing, the service was amazing and above expectations

Mark R 
Évaluation :
5

Friendly , knowledgeable , and helpful. Very pleasant person!

WILLIAM M 
Évaluation :
5

Customer service was great and helpful!!!!!!!

CALVIN S 
Évaluation :
4

My unit had significant old damage to the back right corner. The handle on the back was very loose, and the inside of the back of the truck had screws, pieces of plastic, and dirt inside that I had to sweep out before I could load my stuff . I had to take numerous photos to show I had cleaned it before drop off, not sure how previous users had not been forced to clean same

Darrell G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth M 
Évaluation :
5

Nothing everything was great!!

Wendell M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David M 
Évaluation :
5

Customer Service was excellent

karen H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E 
Évaluation :
5

Customer service was top notch. Marilin was kind and helpful. The truck was just as described and what we needed. Pick up and drop off was smooth and timely. The only issue was that the air conditioning didn't work, but thankfully I didn't have far to go. Would use again!

DILLON R 
Évaluation :
5

Great customer service recommend it to anyone

Gregory F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Neill B 
Évaluation :
5

Best custom service I have ever had,polite,informative,definitely recommend!

randy c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H 
Évaluation :
3

Have clean and functioning equipment.

Kevin C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward W 
Évaluation :
5

I never caught the woman's name who helped me, but she was the one who called to inform me of the catalytic converter. She was extremely professional and understanding of my concerns. I couldn't recommend her enough.

Stasia T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ed E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob H 
Évaluation :
5

Marlen was great!!! I needed to a small truck on a short notice for a short daily move. She was very professional and helpful!!! I would highly recommend them!!!

BARRY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVIE L 
Évaluation :
5

The sales person is awesome and very helpful.

Michael W 
Évaluation :
5

Awesome service, great representative

JAMES C 
Évaluation :
5

I haven't rented a truck since 2003, it was a Great experience rent from the Friendly lady in King,NC. And what a HOTTIE  TRUCK WAS CLEAN & RAN GREAT TOO. I highly recommend king U-HAUL !

JOHN E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don H 
Évaluation :
5

Nothing to improve Thanks

Tommy G 
Évaluation :
5

My experience was FANTASTIC. Service and information was PROMPT upon my arrival and prices were both 'fair' and 'competitive'. I was quickly provided with a CLEAN and EXCELLENT (15') truck for my needs. Upon my return with less mileage than anticipated, I was HONESTLY calculated for an accurate billing. I was MORE than SATISFIED and would MOST HEARTILY RECOMMEND this location for any "UHaul" service needs. I can honestly state there is NOTHING I could suggest for improvement. ALL went PERFECTLY for me.

gerald p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES A 
Évaluation :
5

All the service offered by the rental agent was great. However I still can't get over how a $29 truck and a $79 trailer cost$350 for one day returned to the same location.

Mathew W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nick B 
Non les évaluations ont été soumises pour cet établissement.

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