The guys working there are very friendly. The rental went smoothly between the pick up and drop off Thanks
NAJLA H
Customer Reviews for Apex Moving & Supplies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent customer service!!
robert vThe location is fine. Your iPhone app, however, kept crashing.
KYLE SParking lot is a bit tricky to deal with given it is right off the corner of an intersection, but the customer service makes up for that.
BRIAN MNot a thing you guys are excellent.
Peggy GConsidering all the times I have rented from U-Haul this site was very good not excellent but very good. Owner was very helpful and top notch. The trailer was not swept out so not clean. But was clean when I returned it. I plan to rent from there again
MICHAEL RNothing! Kam took great care in making sure I had the newest and safest truck to travel in.
LISA SGreat friendly service. Vehicles are always clean & ready.
MICHAEL BLarge inventory. Not much customer service on pickup (had reserved online). Was out of blankets and no way to know since I had arranged online. Got the job done
Timothy HEverything was fine. Pick up was smooth and friendly. Drop off was easy with the app and service was good.
AMY CBeen renting here for years, best place in town! People working are always knowledgeable, friendly, and helpful.
ZOE BThe online check in mobile is kind of a pain, but necessary I suppose.
Eric DOnly one person working at the location. The trailer we rented was blocked and we had to wait a while to to hitch up the trailer. Blankets were in a heap and we had to fold them.
GARY RThere was damage to a fender that wasn’t marked, so the receiving location wasn’t sure if it was old or new damage ( it was old damage)
CHRISTOPHER WGreat location and very nice people. Equipment works great and we would highly recommend
MATTHEW WThis was the filthiest Uhaul I have ever rented. The seat belt was disgusting to touch and the floor was covered in sticky stuff where the previous user had dropped a soda. Everything was so soiled and sticky and dirty and greasy to touch. The back was also not swept out so we had to purchase extra moving blankets to prevent our furniture getting totally dirty.
Danielle SSuper customer service.
VIRGINIA BNot much room to drop off trailers and business is at a very busy intersection.
Mark PThe advertisement stated $19,99 for the rental of the truck that I got, but please note that you will have ADDITIONAL FEES tacked on afterward. Please make sure that you are aware of the mileage fees and rental fees. If you bring back the truck not full, they charge their rate of close to $4 a gallon for gas. Customer service was good and the truck was immaculate.
VALERIE MLoved everything about Apex Moving & Supplies and my drop off experience!
CHARLES WTruck was clean and ready for pickup. The whole process was very simple and easy.
KEVIN SGentleman who helped me was very nice and made the process easy. Getting in and out of the parking lot made me a little apprehensive to use this location, but it worked out ok.
JULIENNE JAlways a pleasure doing business at this location. Friendly and accommodating staff.
Donald RThe Apex U-Haul is one the best I've ever been to. They always have selection and they take care of you.
MARCUS JJust drop off no personal needed for the drop off
NICOLE VIt was about as good as it gets, can't think of anything other than if checking back in was as simple as dropping key in box.
BRENT WGreat job!
CHRISTOPHER BThe agent printed out our copy on a page with somebody else's information printed on back just to save money of a paper. Gas range was told different. When I matched the gas range and I had filled more than required because of back side's information, he did not even thank once or offered to pay back a few dollars for the extra gas. I will not rent a truck from him ever again. 15 ft truck length is measured from the attic space so I don't get the entire space at bottom. THIS SHOULD BE CLEARLY SPECIFIED BEFORE OFFERING ON RENT. IT IS VERY MISLEADING TO PEOPLE.
NANDISH KAs always they are excellent and we use them several times a year. We also recommend them to everyone.....thanks for you prompt and courteous service...... 3 hand claps Mr S. Fuller
STEPHEN FAucun
Nathaniel SSimple :-)
ANITA HIt was a convenient location, but the vehicle wasn't super clean. I think they could have done a way better job making this presentable for me to drive for a few hours. Instead, there was dirt, crumbs, and some sticky-looking substance.
NICOLE PCheck in staff was rude, didn't have supplies needed, specifically a furniture dolly, and claimed all trucks only had a 1/4 tank of gas. There were over 40 trucks on the lot. The reason we used U-Haul was for the moving supplies. Not having a dolly and having to fill the gas before starting a long move, is ridiculous.
NICOLE RVery friendly customer service!
TRACEY LWarm and professional customer service and speedy checkout.
Adrienne MLots of vehicles to choose from & most are quite new and in good condition. The location is convenient and their packing supplies are not only plentiful but if you buy more than you need, they'll let you return them for refund.
MATTHEW RI filled the 3,5 gallons of gas for the 49 miles I drived. I was charged $21 saying that I had not filled. Stealing money.
GOPI RAlways nice dealing with Kim and his crew at the 1010 Road location.
MELANIE DPerson was helpful
NEILA DU-Haul is good however renting from Home Depot is more reasonable because mileage is included.
Alex MExcellent service. Mr Kamal is a very nice, polite, humble and helpful person. I would like to recommend others to this place. Very well done!
Durga SOver priced by location after return the trailer, I won't recommend for renting here. They literally looting us and in questioning reverse way.
RAJU TEverything was great and easy to work with thank you so much!
JOSEPH LThe Administrative and "Office" area and the supply storage area were NOT neat and clean. Even the flattened boxes and rolls of tape appeared to be in disarray. The interior appears to have been a former convenience store building; and little or no effort has been made to even keep the place clean. The proprietor was friendly and pleasant, and with no one ahead me in line, and the fact that I had pre-registered, pre-filled out all info, pre-paid, etc. etc.; the transaction was relatively quick and straightforward (since I did ALL the work and preparation.) Once my identification was verified and confirmation documented that I DID want the insurance offered, I was out the door. Since this rental was for a rental, the attendant took the lead and made MOST of the connections and verifications of the trailer. This was his strong suit. I will probably use this location if I ever need another rental since it is convenient; but now I know what to expect as far as appearance goes.
John TThe staff here is always friendly and helpful.
Robert CHIRE MORE GUYS LIKE RAM. CORDIAL, KNOWLEDGABLE AND HELPFUL...ALL THE THINGS A GUY LIKE ME WHO RENTS A TRUCK EVERY TWO OR THREE YEARS NEEDS. I WILL RENT FROM THIS LOCATION, ALWAYS, GOING FORWARD.
Michael HMore attendants.
LEVI MI have rented from this location before and will continue to do so. They were very helpful and the moving truck was exactly what I ordered and was in reasonably good condition. My only frustration was that I spent time installing a U-Haul app on my smartphone that would supposedly allow me to pick up and return the vehicle without waiting at the counter... this did not work, however, as when I clicked on "Pick up my truck" it said that none was waiting for me. Please either fix the app or stop advertising it.
GREGORY BNeeded a last minute rental and this was fabulous!
Mary MParking lot is a zoo, but staff is friendly. Use them often. Wish the lot was larger with more room to move around, but it is what it is. Would rather have friendly staff than a big parking lot.
DAVID Son-line request was excellent...Ram was professional and helpful. Car handled well...good capacity. Overall, excellent value for my spend.
Michael HGreat service!
ROBERT Cthe trailer was very old and the trun signals had problems with my car, the they were fast and helpful
LAWRENCE BThey were great and even though I am experienced at towing, I learned a few tricks from them. Many thanks for their kind service.
ROCIO AAlmost no parking.
CYNDI KDrop off was easy. This location is nearly out of room.
GABRIEL S