Évaluations des clients Apollo Beach Food Mart

Get an Italian sandwich with your rental. Excellent place to rent in this area.

Good customer service. 24/7

This staff here was rude. They weighted for me to fully drop the trailer before telling me I needed to move the trailer behind the building. There were no signs or instructions to tell me to do that. So I didn't move it, and they told me they wouldn't accept the turn in.

I thought it was good with fast and friendly customer service.

Great sandwich too!!

Easy registration, quick pick-up and return.

Clean, newer truck. Quick service.

Quick, friendly service

The truck was not in good condition. When I started the truck the check engine light was on and the fuel tank cap also was showing an issue. The driver's door didn't close flush to the door frame. The truck had over 135,000 miles on it. I told the rental representative and he said it was okay. I was basically dismissed. I reluctantly took the truck. The truck was the worst rental I've ever experienced. When I had to put fuel in the tank, the cap literally fell apart in pieces in my hand. Upon return, I told another representative about the issues. I told him the truck should be removed from service. It was a POS. He apologized and said I could let corporate U-Haul know of my complaints.

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Ça fait deux fois que l'on me charge plus chère que mentionner une fois avec un camion et une autre fois avec une remorque plus jamais je vais louer avec eux

Easy to schedule, fair rate and fantastic onsite experience.

Return was quick, and smooth. Gentleman was super efficient

Awesome service and location. I have used this location multiple times due to customer service they provide.

Very nice and quick getting the truck and dolly and also returning it! They had everything we needed and the truck was clean and in perfect condition. 10 out of 10. Would definitely recommend.

The staff is awesome. Always wiling to help find the right equipment and work with me on using it. I constantly recommend to family and friends.

Why was I charged snd 16. 79 above all other charges. I brought back full and cleaner then I received it. Had to clean the inside of Windows to drive after dark. I have rented many uhauls.but have never had to clean one I get.

Everything was just great with the equipment and the service was outstanding.

I rented a auto transport trailer in Alabama to be turned in here in Wimauma the next day. My receipt clearly shows this however when I got to this location that didn't want my trailer and I was told that they are primarily a self storage site and didn't have room for this trailer. She told me I have to take the trailer to another location but she wrote the location address incorrectly so we drove a long ways looking for the new location. Eventually we stopped and called the Uhaul 800 number where a very nice person gave us the correct address. This person also told me the Winauma location cancelled themselves out as the delivery location but no one told me until I tried to turn the trailer in at Wimauma. Then the woman in Wimauma lied and told me she knew nothing about this and the trailer never was supposed to come there although my receipt lists this clearly. This person lied to my face and I will avoid this place in the future.

The truck I was given had major issues. We had to have 2 road assistance calls within the first 40 miles. The ABS light was on the entire 750 trip and the brake warning light and bell were on intermittently. During acceleration, the truck missed, sputtered, and backfired. All in all, it was a very bad experience.

Improve the on line process, might have been faster going to a location with a fully manned counter. Use a lock box for the key to avoid having to go to the counter

Excellent service I highly recommend this uhaul company

Charged more than told No drop off site

We experienced a fast and efficient check-in. We had a problem-free rental experience. I will rent from here again.

we were in and out quickly no problems

The truck pick up time changed numerous times. Finally the day of they call me 1 hour before pick up time saying it will be another 2 hours but they weren't sure and would call me. 2 hours pass, its 8pm and no call. I call them AGAIN and they are saying I called 5 minutes prior to cancel? I immediately said no I hadn't heard from them in hours. The man then tells me to come get the stuff they have had it. So onto off all this it made me miss my grandmothers birthday because I had no transportation to where I was going besides the uhaul with a car dolly to tow my disable car to be fixed. It was honestly yhe most frustrating experience and if I dont get any compensation I will probably never use uhaul again and just penske or pods.

The right side tire was nearly bald and, 300 miles into my trip, I discovered a bulge on the tread. I'm very relieved that it made it to the drop off, but that is not acceptable that it was not replaced earlier.

Nothing else everything is excellent

Pay me to drive

Very friendly and provide what you need on the day you ask to pick up. They loaded my car and secured it on the flatbed trailer. I had no problem with it for the entire 17 hour trip.

My service was horrible!!! Upon arrival the app would not work so I had to complete the service in store. They had to find the keys. I drove the vehicle to my location to load, after it was loaded the vehicle would not start. 2 tow trucks came to assist, i was stranded for 4 hours. 4 hours later, the vehicle was towed to my home to unload. I get the final bill and they charged me for insurance that I said NO to when I set up the reservation and when I actually picked up the vehicle. I signed a document saying I was refusing insurance but they still charged me. They also charged me for 6 additional miles that I did not use. I responded to the email they sent that said respond if you have questions. I sent them the photo of the mileage and asked why I was charged for insurance that I said NO to. Guess what....no one has followed up with me but they charged my card. AVOID this place!!! It was absolutely horrible.

The van that I rented had no break lights and also had issues with the AC making noises. The van otherwise was ok for my needs. The clerk at the rental place DID NOT go to the van with me to look over nor did they check upon my return that everything was ok-- This was the only issue I had at the place of rental.

Young man who helped me detach trailer was most helpful

Excellent Great people to rent from.

Best experience I have had. This location has it together! Great customer service

This is a convenience store with one check out space. Have a different counter for rentals.

I can't say to much about the Apollo Beach not from the area but they took care of me real quick

Would return

great customer service at this location !

Customer service was speedy. They have available vehicle that we need and convenient but they need to Clean the equipment . The truck we rented smelled cigarette and dirt is all over. It seems that they don't clean them before renting out to another.

It was NOT the fault of pick up or drop off agent. It was U-Haul that changed the drop off location. Very UNPROFESSIONAL.

The freakin truck was filthy when I picked it up and noted that when I was picking it up and you charged me for a freakin cleaning fee. I want my $25 back for that cleaning fee or I will dispute the entire transaction. I am super pissed off and disappointed with this crap.

Always accommodating and friendly!

I have no suggestions for improvements. Everything went well and the proprietor was very helpful. All around a great experience!