The process was smooth and simple and the store manager that ran the rental was easy to work with. The only complaint/suggestion I have is that when I tried reserving this rental on the website at around 10 this morning, it gave me an "earliest pickup time" of 5 PM. I called the store and they informed me that I could pick up at around 11 AM, however if I didn't take that extra step to call the store and verify I wouldn't have rented the UHaul today. If it's changeable, I would recommend looking into "Same day" reservations and the pickup times allowed via the website.
Andrew B
Customer Reviews for Apollo Beach Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly and efficient.
Debbie JSuper Quick in out very friendly could not have been better! I will return
Ronald MTrailer had no jack
MARK Lpersonnel very accommodating, helpful and expedient.
ROBERT WOriginal pickup location did not have correct truck size! Sooooooooo inconvenient!
Alvino POnline registration very seem less and efficient. Staff very helpful
Robert PThis review is for Uhaul corp. website , not pickup location. The website asks where you are going and what you are pulling trailer with. Than 24 hours later they tell you the closest trailer for 1 way is 2 hours away. Why could they not be up front and honest from the beginning? I could of bought my own trailer for a couple hundred more if I knew what i was dealing with. Than we returned trailer 2 days early and I thought I'd get a credit for the 2 days. nope, I should of kept trailer until it was due to be returned.
John DQuick and easy. Price was fair.
Ryan ORented several times from this location . Always a pleasure and will definitely be back
James GFor one, the location just parking trucks on the side of the shopping plaza blocking businesses, and making the area look junky is sad. No organization, not clean, truck ran like it was going to blow up. I doubt I'll ever use Uhaul again after this experience. Motor needs a massive tune up. I know plenty about motors and this truck motor has had it.
GREGORY JNope they was great
Mark PMike place is always easy and convenient to where I live. I always get in and out without a hassle. I wasn't scheduled for this place but I would go another place.
James AI been rent several trailers and they are all ways very helpful
Hector PThe representative was very professional and friendly, Had me in and out in no time. Always a good place to pick up equipment. Thanks
David WThis location can seem off because of the area but the service and speed was great! Would recommend and would rent from here again!
Justin CMy reservation was made for 7:00am. I was told the day before that this location doesn't support self pick up and that it was rescheduled to 7:30. The location is in some ghetto plaza inside a shitty mini mart and the guy didn't get there until after 8:00. I was there waiting in this place for over half an hour near some homeless guy using lighter fluid to set stuff on fire while movers, that cost $150/hr, were just waiting at my house for me to show up with the truck. Then he didn't even have all the equipment I asked for, nor was the truck ready with what he did have when I got there. The truck had a check engine light on when I got it and the cup holders were broken. Also the guy was kind of a prick.
David RFast and efficient.
BRIAN HSecond rental from this location in the last few weeks. Great location, fantastic people to work with. Everything was super easy Love this location❤️
Melissa CI had a GREAT experience. It was quick and easy.
Christine BVery smooth transaction. In and out, used and dropped off. No negative issues.
THOMAS GNothing people are friendly one of the best I've been to
DAVID PThe guy that runs the place is helpful and responsive.
Ryan NTrès bien
ALICIA BA professional experience !!!
Contessa TSuper easy pick up and drop off experience!
Christen HLocation and price was optimal. The guy who came out to ensure the trailer was secure and the lights worked was very pleasant.
Frank VExcellent pick up source !
John AVery helpful and knowledgeable!
ROY LBeing renting from the same location for years ,always loved ,no complaints at all!!!
Ramiro PI rented a trailer Mike made sure I had everything for a safe trip. I was nervous to park with the trailer and he came over and helped with that too. Mike was totally awesome. Glad I rented there
Janice SGreat service!
BRIAN DNothing. Maybe a complimentary Cubano! Or one of those thingies hanging next to the register but brand them.
David WExcellent customer service. Assistant manager took care of me. Very knowledgeable about her job. Great experience. Highly recommended.
Edward PGreat location and vehicles were super clean and well maintained. Will be renting again!
Bacem MI cannot think of anything at this time, but I must say I like the ease with which I was able to pick up and drop off the vehicle. The extended hours are great.
Walford WExtremely friendly and helpful with the rental process. I would definitely recommend them to you.
Carlos AThe truck was very old (over $100 000 miles), I wasn't sure the engine was going to make it for my local use and the shocks/suspension were non-existent. The people running the u-haul operation were part of the convenience store business and were very difficult to understand (they kept speaking a different language to each other which makes customers think they are making fun of customers or trying to rip them off. They did not explain that the truck needed to be returned at the fuel level indicated and the fuel gauge level indicated on the paper was higher than what the actual fuel level was. They wanted to charge me $80 for the fuel (which is the cost of about 26 gallons) when I only drove 54 miles. I know the trucks aren 't fuel efficient, but I'm pretty sure they do better than 2 miles/gallon. I went and put $25 of gas in there to get it to the level they said it needed to be at, but that's a big difference than the $80 they were going to charge me, plus it cost me another $7 to drive the extra miles to get the gas. The check out time (including the time to get the extra gas) was nearly an hour and they were having much trouble trying to print me a receipt. Do not rent from this place...they give U-haul a bad name.
Gino DVery friendly and courteous!
Alejandro RGreat service, great vehicles easy in and out. I use the Apollo Beach Food Mart for rentals a lot.
Jeanine LExcellent Service and reliable clean vehicles
Richard OThank you everything was great
Raymond MI have moved a dozen times and rented many uhauls and this location surpasses all others by far! Great location..helpful employees..very impressed!
Jennifer H