Very nice employee. I wanted to rent a utility dolly but they didn't have any available.
Devin B
Customer Reviews for Applegate Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Well-organized and efficiently operated.
Robert SThis location is the best Uhaul experience I've ever had. I've rented from here twice so far and I'll rent from here again.
Lara EUsed location 3 times for one way trucks, once for help but picked up truck from secondary location, excellent service
Terrell PThe odometer from the previous renter had not been checked. So I got stuck with their 33 mi. When I brought it to the attention of the company they told me that since I hadn't taken a picture there was nothing they could do. Well I called them 13 miles later with the address of where I was and the Google mileage and it was 15 minutes later and they're telling me I went 46 miles. I will never ever use this Outlet again
barbara HThe guy that helped me with the trailer was extremely helpful. He was knowledgeable and understanding when I needed to increase my reservation by 1 day. The only bad thing I have to say is the state of the lot out back where the trailers are kept. I was nervous driving my vehicle back there, it is not in good shape.
ANDREW KThe only place I rent from.
Jeremy FMuy buen servicio
Emerson GOrdered a furniture dolly. They didn't have one.
Mark GVery convenient, friendly staff, made my move ready.
Nancy NExcellent customer service
Stephen BGreat quick service and customer service.
Robert DBigger fleet at this location.
AARON HVery friendly and even opened a few minutes early to help us. Very transparent and helpful. Never felt upsold. Will use this location again with my next move.
Harrison SVery good
Jay SThe location was fine but the app never let's me return anything. It always glitches and then I have to call customer service every time I return something.
Steven WExcellent
Madson RI have rented many U-Haul's before. This is by far the best place I've ever rented one!
Chris DHave dollys. It took an hour to get the equipment that I needed.
Jacob CWhoever the guy in front is tried to scam me. He tried to charge me 100$ an hour when told to prove where it said that his demeanor completely changed.
Emma BDrop off site did not check trailer in on time so uhaul tried to charge 5 days late fee. Some "manager" said he would refund late fees and didn't. Never using this crappy company ever again for anything!!!
Joseph MSame as above.
nick mGive maintenance to the trucks , the windscreen no working properly is Dangerous
Hector CThe guy who helped me was nice
Octavio RPeople were unhelpful and didn’t have the truck or equipment I reserved
Robert CWe had trouble with the app checking it back in.
Travis CCould not get a hold of anybody on the phone during business hours
arthur hThis was self drop off only. No interaction. No one present.
Charles DI think the online checkout and checkin process could use some improvement. It's a bit time consuming and not easy to get in and out.
Natalie COffice staff were friendly and professional. They took the extra step to have the truck warmed up for me.
Kenneth NThis was the location I was sent to to pick up a functional trailer. The service here was much better than at the original location where I made the reservation.
Andy SExtremely friendly and professional
Mike TDropped truck off at downtown location @9:10pm keys in drop box
MOHAMED SI wish the trailers had jacks on them or you could rent! It was difficult to keep lifting the trailer to get it connected each time I needed it.
Lynn HGreat experience!
Mike NEquipment & customer service. Manager was rude.
Shandell HStaff was super friendly and helpful made the entire process so easy!
Autumn SThe gentleman that helped me was super helpful and friendly. Best experience with uhaul to date!
Carla PHappy holidays
Donald PMake sure the app is working properly
Shannon TWe dropped off the truck before hours. They opened at 9:00 AM but our contract for return was by 8:00 AM. Everything went smoothly.
BILL SThere's a real easy transaction fast didn't have to worry about anything it was just great
Scott CCharged me for a "lost reciever hitch" after i handed it to the lady at the counter. Going back for refund when they open tomorrow.
Matthew VGood agent @ the desk. Good experience.
Raymond CLock box numbers are extremely faded. Almost impossible to read
Braedyn MRien
Johnathan WToo young looks like to be teenagers running the office one was on her phone look like she was at home kickback relax playing on her phone. The male was kind of. Rude. When I brought the truck back, it was raining. The mail was walking towards the building when I pulled in I asked him if I needed to do anything he just kept walking went inside yelled out the door and
Edwin M