Le client n'a pas laissé de commentaire.
Thomas S.
Customer Reviews for Area Storage Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Perfect rental experience. Quick and easy pick up and drop off. Shane was great!
Thomas S.The online check-in / check-out process is horrible. Please go back to in-person.
Beau B.The dolly had a bad wheel, was useless!
Robert M.Fantastic Service, Highly recommended
Robert S.location was a bit sketchy next to train tracks, but service was great
Alexander S.Your national call center NEVER provided me with the physical location where to pick up the trailer. Your national call center also never provided me with the access codes to use the gate at the storage facility I had a locker at. They never put me in direct contact with either location. WORST customer service model I have ever seen by not letting calls go directly to locations with no means to text or email the locations either. You fail miserably.
Tom W.Awesome service thanks
Larrry D.All was well. It was an easy transaction/transition! Very accommodating. Will use again!
PAMELA R P.Nothing. I'm not very technically savvy, but Shane was very helpful. If we have need of any other U-haul equipment, we'll be returning to this location.
Heather H.The driver seat was stuck and not adjustable. Other then that ir all was great and went well.
PAULA W.Fix the app, repeatedly had to go through the checkin process, camera in app doesn't accept pictures of dl. Wasn't able to check out via app, wouldn't accept odometer and fuel image. Galaxy Note10+
THOMAS K.O
Belinda T.Awesome service
GERSHOM R.The gentleman that works this store is absolutely amazing always great to work with.
ANTHONY V.The gentleman that we dealt with was awesome. He was very friendly and personable. We were very pleased and will be back.
ANTHONY V.Friendly staff and very helpful. Je la recommande fortement.
VINCE S.All around experience great was even able to pick up earlier than sign up for
MARQUES I.Aucun
CARLOS C.Dropped trailer off after hours. Received email next day all was good and no charges. Happy with drop off.
gary D.Very helpful and friendly!
Jerome K.on line portal was horrible and un workable
Daniel N.Rien
GREGORY L.The store owner was very helpful and courteous thank you
SAUL A.Counter guy was helpful and easy to work with, got in and out quick
Joseph W.Thank you. Everything was fine- I will use you again and refer my friends
JILL B.Great experience. Easy check in and out!
RONALD M.No complaints, great service.
JODI L.Quick and easy
JOHN R.The guy that took care of me was quick and helpful. Merci encore!
CALEB R.Very welcoming and helpful!
ERNESTO G.This dealer knew what he was doing. I asked if the originating dealer had the correct tow dolly on our rental reservation. He knew exactly what to do. I even called him later to report the tow dolly light problem and to report a squealing fan belt on the truck.
William S.Manager was good to work with. When I need a truck again, this U-haul location will be the first place I will contact. The vehicle handled very well. I am pleased this rental worked out so well.
JAMES K.NA....my experience was excellent.
Sherrie H.Friendly customer service. Clean truck. Overall positive professional experience.
BRIDGET K.Gentlemen at front counter was very helpful and patient with me as I tried using the APP to check in to get the truck. Which didn't work all that great. After being able to check in the old fashion way. I was on my way. I will definitely recommend this location to anyone . Great service, Reasonable hours and Friendly environment.
jaclyn S.Shane was very professional and helpful! We were told our 20' truck would be reserved and found out it was not available when we were told to go get it so Shane helped us as much as possible to get through our terrible situation that we dealt with through corporate!
STEVEN B.Reserved a vehicle from your website. The next day installed the uhaul app at the recommendation of a uhaul email. App couldn't find my reservation even though I entered the reservation number.. Needless to say the rental was fulfilled on day and time Reserved.
Bruce B.I rented the 9' cargo van. It was a nice ride ty.
MICHELE D.Great service
Shane H.The after hours login was absolutely horrible, spent 45 minutes trying to get the app to work, spent another 20 minutes on hold waiting for customer service to pick up the phone, finally got the app to work still no customer service, horrible end of the day. Use another phone to try to chat with U-Haul, that was useless as well, I've used them at least six times in the past year the online system is crap.
DAVID K.Decent staff. Would highly recommend.
SHANE O.I had trouble with the returning of the vehicle as I was not sure of my password, plus I used a different device to reserve the truck(my laptop), than to return it(my Smartphone). So it took me about 20 minutes to watch the video, log into my account, take pictures, and the record mileage. Seems like a lot to have to do just to return a rental. Ovderall, though, I was pleased with the service when checking out the truck and the reliability of the truck.
CHRISTOPHER F.Excellent service à la clientèle
FELICIA Y.I've never used a storage facility before. It's very nice but a little small. I thought I was getting a unit that said fits 2 rooms but it's quite small. Nonetheless I still was able to fit everything
Anna D. | RéservationEasy friendly service
Charles M. | RéservationWonderful customer service
Privacy R. | Premières impressionsI called the facility to confirm before leaving my apt with the movers and no one was on site who could find the unit I reserved or knew how to rent a unit.
Privacy R. | Premières impressionsQuick move in. Staff got ahold of me right away after i put the reservation in.
Privacy R. | Premières impressionsDecent facility and helpful staff.
Privacy R. | Premières impressionsI did not need this unit. Had one waiting for me when I got to town
Privacy R. | Premières impressions