Évaluations des clients Arlington Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Arlington Market

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Candace S. le

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Le client n'a pas laissé de commentaire.

James T. le

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East Cleveland- so neighborhood dilapidated. But the employee that took care of my rental accomplished well and was very nice.

portia L. le

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Better trucks

Rodrick M. le

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Le client n'a pas laissé de commentaire.

debrah M. le

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Le client n'a pas laissé de commentaire.

steve B. le

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honorable dealings can improve customer interactions.. after a long breakdown I was told by customer service that my rental would be extended and I would receive a reimbursement for my troubles and inconveniences... My rental was extended but I have yet to receive a reimbursement!!!!!....

TIYAHNA B. le

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Lots of unpleasant soliciting in front of store very uninviting.

stephanie D. le

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I was referred to this location after the truck I needed was not available at my first desired location. The pick up location is a dark, dingy beverage store in a not highly-desired location. The clerk that finalized my order was not personable in the least. The loading area of the truck was clean, however, the cab could use some cleaning. The parking lot is full of craters (not potholes)!! Is your company desperate for franchisees?!! If ever I am referred to this location again, I will cancel the reservation.

Zelda C. le

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Nothing! Every thing went well!

darious K. le

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Make it clear how the milesleage works

LAKESHA G. le

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Uhaul does need to service their vehicles. The truck ran a lil sluggish.

Chareen F. le

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Le client n'a pas laissé de commentaire.

jill R. le

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Le client n'a pas laissé de commentaire.

sherry S. le

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Its was great

Alicia M. le

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T the truck had leaves and trash in the front of it and there was no where to put the keys in when I drop the truck off or try to at night because I got it late and had to work at 10 in the morning the location didn't open till 10 in the morning and he needed me to physically give him the keys which will make me late for work so my sister dropped the truck off for me and she had to come a little after 10 and they charge me for a whole day a whole extra day and I didn't have it

Sharpa S. le

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They don’t open till 10:30a. Had me waiting and the man moves so slow. Didn’t get truck till 11am

Jillene P. le

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Le client n'a pas laissé de commentaire.

Dawn C. le

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Le client n'a pas laissé de commentaire.

novimbrino R. le

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Please make sure before you rent trucks that you check everything before you rent to the next customer. Other than that I have no complaints

Dajuanna M. le

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Le client n'a pas laissé de commentaire.

Jazsmine L. le

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Don't ever visit this location for a uhaul. Uhaul should send someone to look at this place! I walked in & smelled horrible! I didn't even want to stand in to make the transaction. I originally ordered furniture covers but when he brought them from the back they were so filthy i said nevermind. The truck was of course filthy. Then when i went to drop it off they had no night drop so i had to call the uhaul line to tell them i dropped it off. All for the very next morning when i had to return the keys (because they had no night drop) the man gives me a hard time saying they charging me an extra day! So then i had to call uhaul AGAIN & they had to argue with him so he would take off that charge even though they noted my resevation when i returned it. All of that & he STILL charged me for furniture covers that i never even took out the store. But i guess thats how they make money at this store cheating people because theres no way they are making money at that disgusting store.

david B. le

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Very satisfied with this experience. Very easy to use your system. Will recommend to family and friends.

Jabari P. le

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Le client n'a pas laissé de commentaire.

elre E. le

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It was very easy to Rent a Uhaul..With courtesy n Attentive Representive helping..I would Recommend Uhaul to every person looking to Haul..Thank you!!

Mary W. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Jerold M. le

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Le client n'a pas laissé de commentaire.

Peitian W. le

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Le client n'a pas laissé de commentaire.

Alicia D. le

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Please don't use this location. Was ducking for my life. Very scary and seedy part of town. It was bothersome that I was called 2 days ahead to tell me there was a change in venue fo this horrible part of town.

Susan S. le

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Le client n'a pas laissé de commentaire.

Lauren J. le

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Parking lot has a massive mud hole in it.

Tamara M. le

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Awful pickup and check in experience. Not a good location and the employees did not care about the equipment, the contract being correct or the maintenance and cleanliness of the vehicle prior to me driving away.

Mohannad A. le

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Very unsafe and shady area to be a pick up location that supposedly represents Uhaul! You should have desclaimer under this pick up location

Donetta C. le

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This location was very efficient.truck was clean an ready when I arrived... When I returned the truck an dolly the process was fast I was thankful because I was soooooo tired... Thanx again

petagay P. le

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Le client n'a pas laissé de commentaire.

Peter L. le

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Le client n'a pas laissé de commentaire.

Jessica C. le

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The location is terrible. The market where pickup is located is in a very run down neighborhood and the inside smelled like piss. The actual truck motor sounded awful, and probably needs severe maintenance. The employee did not verify or check that all lights were in working order, and the building has no posted hours. In the future I will be using a different U-Haul location and will NOT be recommending the Arlington Market U-Haul.

Charles G. le

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Le client n'a pas laissé de commentaire.

fofoli E. le

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Le client n'a pas laissé de commentaire.

danyne J. le

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Le client n'a pas laissé de commentaire.

Crystal H. le

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Le client n'a pas laissé de commentaire.

CAROL P. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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When you shifted gears the console did not work so you had to guess which gear you were in. Truck would not start back up so we had to jump and just left on as we were to scared to shut it off again.

james W. le

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Fix trucks back door wouldnt closr took it back but no solution owner just removed pins so door would come down

STEVEN R. le

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Pick up location was 20 min from requested location. Area did not feel safe.

EDMUND B. le

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Le client n'a pas laissé de commentaire.

meaikie W. le

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Improve the time frame that it takes to refund money back to debit/credit card. And stop over charging people

SERGEY S. le

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parking lot all potholes; no office, counter not air conditioned.

JOHN H. le

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Le client n'a pas laissé de commentaire.

PAULA P. le

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Thank You! I had a problem going on...and you guys save the Uhaul for me! I was late picking it up... Thank You Uhaul!...Location : Arlington Market

Isaac W. le

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Good service. Very bad part of town. They had what I needed. Not a safe location.

deshanae K. le

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Let the cutomer know long the truck is available to them

kimberly W. le

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Le client n'a pas laissé de commentaire.

MAYA E. le

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Be more proactive. Ask questions, rather than just renting out a van to a customer.

Stacy D. le

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Bad service didn't have everything I ordered

william A. le

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Not have a store in the ghetto.

Robert T. le

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Everything went just as planned!!

Carletha S. le

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Le client n'a pas laissé de commentaire.

TRISSA C. le

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Le client n'a pas laissé de commentaire.

Kendra J. le

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Never was given proper instructions on my return. Had to return thru drive thru. Had come there 3 times to return before calling.

Erin W. le

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It was an inconvenience to have to drive out to the middle of nowhere to pick up the truck.

jay B. le

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Le client n'a pas laissé de commentaire.

FRANKIE W. le

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Le client n'a pas laissé de commentaire.

RICK S. le

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Le client n'a pas laissé de commentaire.

Alan H. le

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Truck was in bad shape / interior cab area was dirty, sounded like the front end was going to come apart driving down the road.

WILLIAM R. le

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Equipment was clean and in very good working order. Personnel were courteous and efficient. It was a positive experience.

MICHELLE A. le

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Le client n'a pas laissé de commentaire.

Mister M. le

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this location in a very bad neighborhood and it seems that one person dont know what the other one is doing....they have no night drop system....if u need a truck in a pinch is the only way i would recommend this location

Chase B. le

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Disgusting truck. Unsafe location. Inexperienced staff.

STEPHANIE S. le

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Tell them not to use this location! I work in customer service and the experience was one that I would hate to be repeated with another customer. This location is a run down corner store in the hood. And the truck broke down on me and looked poorly kept.

Fatima S. le

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n/a

JOSE A. le

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well, the location is a bit questionable. It is in a rundown part of town. The location is a corner store/cellphone store that triples as a u haul place. It would be quite scary for someone not used to that. Other than that, everything was fine.

TIMOTHY P. le

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Le client n'a pas laissé de commentaire.

TONYA M. le

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Because I didn't get a chance to use their equipment or the truck because my new apartment wasn't ready and they charged me a fee of $22.58.

CYNTHIA F. le

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Brake light out on truck and they were unaware. When told they did state they would take care of the problem. Service otherwise was very good

CASSI R. le

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I'm dissatisfied overall with Uhaul. I am still waiting for my freakin' refund. It, according to my receipt, cost only about 50 bucks. I was charged 75. I'm waiting for the rest of my money and I will be calling. It is bad enough that I get to the original place that I was supposed to pick up a 14 footer to find that it wasn't there. Then I had to go to a different one that was well out of my way, get a truck that had broken lights and broken gagets on the inside so I had to use a plier to turn on the headlights! I was also supposed to get a dolly, but didn't receive one. I will be looking at other rental truck companies in the future.

Deborah W. le

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they did not have the size I wanted.

le

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this location was fine unfortunately where I called to make the original reservation 160 Broadway Ave in Bedford, Ohio was terrible. They said they would call when they had the trailer and never did. I had to do multiple follow ups to get any answers. The day before they assured me someone would call and let me know who had the trailer and after waiting all day I never heard anything again. When trying to reach them their line was busy for 3 hours and when it finally did ring through someone would pick up and hang up without saying anythinf. I finally drove up to the location in Bedford. I waitng for over an hour while two guys stood around and then left and never handled one customer. The other two were not very efficent at their job and by the time I got to talk to someone they told me I would have to go to East Cleveland to pick up my reserved trailer. Service was very poor at the Bedford location.